Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service. Very knowledgeable and looked out for my best interest. I’ve never had such a pleasant experience, renting anything anywhere like I did at this location.
ARMANDO R
Rating:
4.0
Customer did not leave a comment.
JORGE L
Rating:
5.0
Customer did not leave a comment.
Bryce P
Rating:
5.0
Best customer service in the industry provided by Roxanne and Ibis!
Thank you!!
Ares I
Rating:
5.0
Customer did not leave a comment.
Roxanne p
Rating:
5.0
Quick simple drive up and drop off key in box.
Malik G
Rating:
1.0
Waiting very long, the person in charge, mixed up accounts, very bad service in general
Cristina H
Rating:
5.0
I’ve rented with them several times and it’s always an amazing experience!
CARLOS N
Rating:
5.0
Perfecto 👌🏼
OSMANY C
Rating:
5.0
Customer did not leave a comment.
CHRISTOPHER P
Rating:
5.0
The staff was very professional, courteous and helpful
DANIEL Q
Rating:
5.0
Customer did not leave a comment.
ROBERTO P
Rating:
5.0
Customer did not leave a comment.
Roxanne p
Rating:
5.0
Service is second to none making the rental process easy
GREGORIO E
Rating:
1.0
Customer did not leave a comment.
GABRIELA V
Rating:
5.0
Customer did not leave a comment.
JULIO S
Rating:
5.0
Customer did not leave a comment.
Rafael R
Rating:
5.0
Customer did not leave a comment.
JORGE C
Rating:
5.0
Customer did not leave a comment.
Roxanne p
Rating:
5.0
Customer did not leave a comment.
ALEXANDRE T
Rating:
5.0
These ladies offer the best service in Miami!
ELIZABETH H
Rating:
5.0
Customer did not leave a comment.
Roxanne p
Rating:
5.0
Great service
EDUARDO G
Rating:
5.0
The UHaul Representatives were wonderful. The truck ran smoothly and even though I don’t often drive a 20 foot truck, it worked out well. As a consumer I spent my time looking for the right company and the UHaul truck and my UHaul movers made this experience stress free.
CONNIE R
Rating:
5.0
They were awesome
MICHAEL S
Rating:
5.0
Great and fast service m. Clean and ready to go
NICHOLAS H
Rating:
5.0
Customer did not leave a comment.
DORELIS C
Rating:
5.0
Customer did not leave a comment.
YASSEL G
Rating:
5.0
Excelente servicio gracias
FRANCISCO P
Rating:
5.0
Son muy profesionales, Felicidades
MIGUEL B
Rating:
5.0
Customer did not leave a comment.
REBECA A
Rating:
5.0
Customer did not leave a comment.
Wendy G
Rating:
5.0
Ive rented uhaul before, but this was the easiest and friendliest experience I have ever had
LEONARDO Y
Rating:
5.0
Customer did not leave a comment.
roxanee p
Rating:
1.0
No idea get rid of this location
Oscar O
Rating:
5.0
The place is great pick-up go, and drop-off quickly! Excellent customer service.
ENRIQUE D
Rating:
4.0
Customer did not leave a comment.
MARLINE C
Rating:
5.0
Customer did not leave a comment.
tania s
Rating:
5.0
so far everything is fine!
YOANDY R
Rating:
5.0
La persona que nos atendió es muy amable gracias
JAVIER D
Rating:
5.0
Customer did not leave a comment.
JUAN S
Rating:
5.0
100%
ivis t
Rating:
5.0
Customer did not leave a comment.
KAREN E
Rating:
5.0
Customer did not leave a comment.
William A
Rating:
5.0
They are very customer friendly. They advised me pretty well and did an excellent job. I had highly recommend them!
CARLOS D
Rating:
5.0
Customer did not leave a comment.
ARIAM C
Rating:
5.0
Customer did not leave a comment.
chris p
Rating:
5.0
Customer did not leave a comment.
IVIS T
Rating:
5.0
I have been a customer at this location for the past year. I rent a truck 3-4 times per year and look forward to the excellent service provided by Roxanne and her entire staff.
RICHARD D
Rating:
5.0
Love working with Roxanne and Ibis. They always make feel like a long time friend if not family!
Go Frankie’s!
ARES I
Rating:
5.0
El servicio que recibí es lo más cercano a la perfección, la excelencia, mil gracias a la chica que me atendió
YURI J
Rating:
4.0
It was a little difficult to locate the keys initially, so it would help to have more photos or written directions to help future customers locate them.
Veronica L
Rating:
5.0
Customer did not leave a comment.
IVIS T
Rating:
5.0
Customer did not leave a comment.
RICHARD D
Rating:
5.0
Is ok
ANTONIO G
Rating:
5.0
Customer did not leave a comment.
HUMBERTO B
Rating:
5.0
I had no problem with my rental. Ivy, dental agent, is always great. That is the reason I have decided to make this location my first choice for my rentals. She is professional, friendly, helpful, and ustomer oriented. I recommend this place 100%.
MARLON B
Rating:
5.0
Customer did not leave a comment.
JOSE D
Rating:
5.0
Customer did not leave a comment.
HANS J
Rating:
5.0
the excellent costume
YOELKIS H
Rating:
5.0
The Lady who took care of my rental was absolutely fantastic. Once before, she had help e find a truck in another location since hers did not have any available. She is extremely courteous, professional, and has a friendly smile. Great experience.
MARLON B
Rating:
5.0
Customer did not leave a comment.
TOM O
Rating:
5.0
Customer did not leave a comment.
DISNIEL D
Rating:
5.0
Customer did not leave a comment.
NELSON B
Rating:
5.0
Customer did not leave a comment.
JOSE A
Rating:
5.0
Exelente equipos y personas
YURANDIS T
Rating:
5.0
All was perfect no complain
CLAUDIA V
Rating:
1.0
They charge you extra after delivering the company's junk vehicle
Juan W
Rating:
5.0
Customer did not leave a comment.
roxanee p
Rating:
5.0
Not a thing.
He pickup went smooth as well as the return.
Your customer service person onsite was. Wet professional, helpful and friendly. She made our experience perfect. Also, right next to Frankie’s Pizza, which is amazing. You’ll love it! 🙂
JORGE M
Rating:
5.0
Always a good experience at this location.
RODNEY J
Rating:
5.0
Customer did not leave a comment.
Marius R
Rating:
5.0
Roxane ans Ivis are easy to deal with and make you feel comfortable while at the location. They really care about the customer and have the cars in good standing
LAZARO V
Rating:
5.0
Customer did not leave a comment.
JOSE D
Rating:
5.0
Ivy’s was an amazing attendant and, very resourceful.
I recommend this location to all the people that need u-haul services
Affordable prices and an amazing service
The trucks are clean and in good condition
All the best
VERONICA A
Rating:
5.0
Thanks
NOLVIS T
Rating:
5.0
Customer did not leave a comment.
ROXANNE P
Rating:
5.0
Customer did not leave a comment.
roxanee p
Rating:
5.0
Customer did not leave a comment.
Andrew C
Rating:
5.0
Customer did not leave a comment.
BILLY B
Rating:
5.0
the treatment and attention is very good.
ALEXEY G
Rating:
5.0
Customer did not leave a comment.
ARMANDO S
Rating:
5.0
Next time to get some Pizza
RAFAEL C
Rating:
5.0
Customer did not leave a comment.
WILFREDO R
Rating:
5.0
Customer did not leave a comment.
roxanee p
Rating:
5.0
Customer did not leave a comment.
Ena L
Rating:
5.0
Customer did not leave a comment.
ERLING M
Rating:
5.0
Customer did not leave a comment.
JORGE M
Rating:
5.0
Todo salió cómo siempre excelente atención excelente vehículo recomendable
