everything went well, no problems, mandy was very courteous and friendly to usJEFFERY C.
Customer Reviews for Eastern Shore Fitness and Health and Training LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Cynthia E.
Customer did not leave a comment.MARY ELLEN B.
Customer did not leave a comment.Robyn W.
Customer did not leave a comment.Kevin J.
Customer did not leave a comment.jay J.
Customer did not leave a comment.James M.
We tried to return online but was having difficulty. Called customer service. Lady was very nice and helpful but I was still very uneasy about leaving the truck since we couldn't get the process the pictures to through online. We wanted to wait at the facility. Hours on the door stated noon. We waited until 12:30 and still no one showed up. Very upsetting since we were from out of town and no where to go wait. As I see by my records. Someone finally showed up and I can finally relax about it. If I was told in advance, I would have just went to another drop of location.TAMMY H.
Customer did not leave a comment.Jennifer D.
The woman in charge was very helpful and friendly. I would use her again.Pam Y.
Tell customers about opening and shutting the rear hatch door.Randy K.
Trained csr and a mistake she made typing my information in cost me extra money .I couldn't log and I didn't know at the time that she mistakenly put wrong name. Prices too high need more discounts and specials.Penny S.
There is no one at the location to answer questions. The chains provided with the were compromised and were replaced at another Uhaul location on N Salisbury Blvd and they were very helpful. The overall communication with uhaul in general was poor regarding pick up time location and equipment. Only one person in the roadside assistance department was willing to help after multiple calls and disconnects.Brent P.
There was no person to assist us and the phone numbers we got from corporate were not answered and the voice mail was full. We reluctantly left the unit at that location hoping that all would be well. But to add insult to injury they have charged US for cleaning a unit that was already cleaned. The back was swept and mopped and the front was wiped out, Last time we will use U-Haul.Craig G.
Nothing, keep up the good work and remain friendly and courteous.Milton H.
its should be staffed at all times OR the uhaul website should be able to complete an online checkin, advise that the location is not staffed and provide the keybox code. I almost left thinking I was not able to pick up the truck because the store was closed!! This reflects negatively on the uhal online experience and not the local vendor.CHRISTOPHER U.
1st time ever renting a uHaul and it was a painless experience. Was extremely happy on how accommodating the pick up location was when we needed to pick up the truck earlier than expected.Tammy M.
everything was very easy, no complaintsBryan B.
Very professional and convenientLaMara H.
Great team in Cicero NYLarry L.