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Sarah T
Customer Reviews for Eds Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I give a 1 for the process of trying to pick the pre-reserve truck up. After doing everything, they said, downloading the app, taking pictures/selfies. They said I still was not able to get the truck. I was there for an hour waiting to pick up the truck finally after three phone calls, I got someone on the line who had to walk me through it and she had to put the information in manually for me to be able to get the keys to pick up the truck. I almost missed my movers which I needed the truck for!!
Thomas HThis was the second truck we rented this week. The other rental was from the Black Horse Pike in 08234. With both rentals the cab was not cleaned as well as in should be. Specifically the windshield, inside and out. It was so dirty it took us 2 times to clean it.
Steven WEd was great. This is the fourth time we used his service.
PATRICK MHelpful, knowledgeable, and friendly.
Stephen SExcellent personnel in Primos PA and Rio Grande Nj!!!!
Melinda LI've seen nothing that needs improvement
Timothy Blocation does a great job
ED RNothing. I called and picked the truck up same day. The guy Ed was so nice and helpful. Also reasonable price. Yes would definitely rent again and recommend.
DOROTHY GEd was great to work with. Made that part of my move easy.
colin fUpgrade the "Mover" parts.
JESSE CVery nice helpful man. Hooked me up
RYAN OWd was helpful and friendly
Gregory DLosing out on the truck I had ordered threw a wrench into our plan! Having a very small tow trailer was better than nothing but I cannot act like it was perfect, because the U-Haul place in Cape May Court House didn’t have the 15’ truck I rented and reserved and I had to scramble to find even the 5’ x 8’ tow trailer in its place, screwed up my plan. Had 2 guys with me to load the truck and now I have to travel from Pennsylvania to New Jersey AGAIN to get the bulk of what I had intended to move! Why have online service to rent if when a customer gets there, there IS NOTHING THERE FOR THEM! I’m a senior citizen and this was very stressful for me. The rental place in Cape May Court House was NOT reliable and I wouldn’t recommend them!
Sharon FEd was very helpful getting us the newer truck for our trip.
Mary BVery helpful
Gregory DGreat location. Fast, friendly service.
Eric SOwner operator was extremely helpful and took care of everything
Jimmy VEd is great, gets you in and out super fast
Michael YEd was great! Great experience!
Keith HExcellent service. Looking forward to next year! :)
MADELYN MEd is friendly and accommodating , easy pick up and drop off.
STEVEN NQuick pickup and drop off.
WILLIAM LThank you Ed.
Joseph FEd was amazing! Super nice , works with you , and is very understanding and patient!! Would definetly recommend this place to rent from! He’s got all the equipments you could possibly need to rent! We rented a car trailer and box truck same day pickup .. within minutes of reserving we were able to go pick it up
Tiffany CEd was a super nice person.
Steve FGreat customer service.
David SEd is always courteous and helpful1
Patrick WEd always does a great job with the vehicles and customer service.
Thomas SSee above
karen cEd was super helpful & all was advertised.
William MEd was very nice and helpful to us when picking up the truck and auto transport and he called me ahead of time to coordinate picking up the equipment which I appreciated.
Rich BBe open on Sunday Maybe.
Lori PCan't think of anyway to improve experience.
JOHN EThe gentleman who runs this shop is always professional, friendly, and accommodating. He doesn't play around. Everytime I rent a Uhaul at this location. The vehicle is ready to go and I'm checked in and on my way. Couldn't ask for a better experience.
ANDREW MEVERYTHING WENT GREAT. THE GENTLEMAN GOT EVERYONE IN AND OUT QUICKLY. THE EQUIPMENT (VEHICLE) I USED WAS AWESOME. CLEAN AND EASY TO DRIVE.
Andy MFast accurate service Will certainly use this location again
Joseph AAlthough the place was a little messy, the owner was great to deal with it.
Robert VQuick easy and friendly
Michael VNothing
John SPerson who took care of my rental was knowledgeable and courteous
MICHAEL Ceverything was great! definitely coming back if i have to move again and will be recommending it to those i know in need!
Pete AHello and who I love him whoever I am speaking with my comment is about billing I used my credit card for a down payment so somebody could use the U-Haul and it was only supposed to be a flat fee of I believe it was $50 and the person who used the U-Haul is dead they passed away and now I'm getting charged with I guess they went over on mileage and I'm getting charged $350 and it went to collections and I'm like for somebody to please call me back 609-854-1275 my name is Bill Lazzaro thank you
allison aEd is awesome.
Anthony S