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Mark l
Customer Reviews for Eds Citgo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
David sKeep up the good work
GEORGE ZWas told by the owner when picked up the 10ft.on April 7th in wildwood n.jersery as I had to go back to my home town in albany n.y.area after we were done unloading to bring to location (u haul) in Latham n.y.brought the truck there as told and the owner of that place told us they dont accept u hauls from out of state.ended bring the truck to the u haul down in cohoes n.y.wasting r time and more gas.and I had filled up the tank when I got back into my hometown in latham.n.y.not happy about that after driving 300 + miles back to my area from wildwood n.jersery to Latham. N.Y.ti go back to the owner of the wildwood location.he should know who will accept the trucks when moving from one state to another. He needs to be on top of things and give the right info
CRYSTAL MOld school service station reminded me of going to garage with my dad.
Robyn RI have been dealing with Ed for 30 yrs. now as a U Haul renter and also he has quickly repaired my vehicles many times. Always courteous and answers Questions directly despite his heavy workload, this is a busy place on the main route as you enter Wildwood. He has plenty of equipment available for all types of travel and goes out of his way to see that you are accommodated and keeps you informed unlike many of today's couldn't care less attitudes. His location like much of the area is slated for development soon, which will hinder many travelers, his is a much needed operation here run by a hard working dedicated individual.
fedele mEd was very helpful and explained how to work everything
Sarah WAgain I was over charged
Gregory MGreat experience all round!
DENIS O24/7 pickup worked flawlessly, l will definitely use U-Haul again
BRIAN KBob was very kind and nice. Hire more people like Bob.
John Lgreat job
GEORGE ZService was outstanding
RODNEY LNever a problem at this location
GEORGE ZPersonnel were helpful
Dominic Vgreat
KARL AEd was great!
JACK MEd was very accommodating & helpful with my drop off.
JOHN MJohn is very helpful, professional, and kind.
CELIA REverything went great. The person I spoke to was very polite and professional.
JOHN VVery good service!!!
Daniel HEd is very friendly and helpful in the entire rental process. I highly recommend
John HEd was awesome to deal with. Made the experience great.
MICHAEL MIt's always great to rent from ed he's the best
ED RTrailer brake was not working
Jonathan GEd was great! Very experienced and easy to work with.
David SEd was extremely helpful and a great person to work with
Mark lThis was the oldest, jankiest Uhaul truck I ever used in the 15 years I have been renting trucks from Uhaul.
MEELYN PEd was terrific! Very personable and helpful.
JOSEPH HNothing!
JUAN CGreat service!
Lisa CThe owner was great i was a little late getting there and he waited for me. He also made sure i rented the correct trailer. the one i was going to get was not the correct one. Awesome place
Thomas KAs I have experienced for many years, Ed and his attention to detail was excellent...
John bEd was great to work with. Very flexible and accommodating.
Harry DA little confusing to us older people but very efficient.
GEORGE SMy original location was changed to this location and my truck was changed to a 20 footer instead of a smaller 15 foot truck. Both of these changes was frustrating as moving and driving is during my move and drive to syracuse ny
Todd COverall the service was ok. Wasn't a wow experience. Ended up having an incorrect bill and a banged up U-Haul (dirty cup holders, bad breaks, scratches on outside of truck and a loose bumper)
JANAY JFriendly and accomodating service, highly recommended
ARKADIUSZ SNo improvement needed. Ed was very courteous and informative.
John GThey should have jacks available for after-hours drop offs of the 6x12 cargo trailers.
JOHN BEasy dropoff staff very helpful
SEAN MCouldn’t have asked for better more personal service . Highly recommend
KARL SThis location was accomidating I didn't appreciate having my rental location changed due to a lack of trucks.
JOSEPH PEd’s Citgo was very helpful. Changes in my scheduling complicated the rental but he was accommodating and all went well.. Really appreciated his help. Will utilize his location in the future.
FRED TEd’s Citgo was very helpful. Changes in my scheduling complicated the rental but he was accommodating and all went well.. Really appreciated his help. Will utilize his location in the future.
FRED TI have worked with Ed's many times both for pickup and drop off. Great guy, we have some laughs when I am there. Good location.
ALEX DI got a phone call that the U-Haul in Cape May didn’t have the tow trailer I had reserved but Wildwood did! Most friendly, accommodating guy that helped us out! I recommend then implicitly! Thanks for making it so easy for us!
Sharon F