Customer Reviews for Edwards Detailing & Tires
(U-Haul Neighborhood Dealer)

22 reviews

2551 Main St   Millbrook, AL 36054

(334) 230-5275

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(334) 230-5275

2551 Main St
Millbrook, AL 36054

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
5.0

Customer did not leave a comment.

Bennie A. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
2.0

Upon arrival, 2 employees were detailing a car and directed me inside to a 3rd. That young man was sleeping on a couch and did not wake up despite multiple attempts. Once another employee woke him up, he just directed the other person (who came in from outside) to use the app. The gentlemen who was trying to help didn't know all the ins and outs and kept having to go back to the other employee who kept attempting to go back to sleep on the brown recliner. After signing for the document, the gentlemen did help connect the equipment, and then told me to pull out of the fenced area. The only problem is that there were so many parked cars for the detailing operation, that there was only about 4 inches of clearance on each side and it took multiple attempts since no ground guide was provided and no other exit was available. The interior of the facility also had a prominent skunky smell as well which may explain why the interior employee was so concerned about returning to his nap

Robert L. 
Rating:
5.0

Staff was friendly. Equipment was clean and ready at the appointment time.

Nicholas W. 
Rating:
5.0

Everything was excellent! ...very professional!

Lorenza P. 
Rating:
1.0

Very unprofessional. I returned my trailer at 10:20 pm, they tried to charged me for three days.

JOSUE D. 
Rating:
4.0

Customer did not leave a comment.

ROBERT B. 
Rating:
4.0

Customer did not leave a comment.

Deborah B. 
Rating:
3.0

The finders were missing plastic on them where it had rubbed off.

Richard C. 
Rating:
1.0

Piss poor customer service

John S. 
Rating:
5.0

Customer did not leave a comment.

Deyvin G. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
1.0

The truck was nasty. No one checked the truck or mileage. I did not use the truck for 28 miles. I used it for approximately 15 miles. I will never get a truck from them again. The whole set up was questionable.

JANET L. 
Rating:
5.0

Trying to contact uhaul I was charge double And wrong name 94868442 Not from Edwards from you Uhaul Cannot reach anyone on your phone I am going to dispute it at bank Patricia York

GAYLE E. 
Rating:
5.0

Customer did not leave a comment.

BARBARA P. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

yolanda A. 
Rating:
3.0

Customer did not leave a comment.

Steve P. 
Rating:
1.0

I had requested to pick up the truck within a mile from my home, but the location was changed to a location in the next city over; so we had more miles to travel before we even started the move. And even though I called the day prior to pick up to ensure that I would be able to pick up the truck, the establishment was not opened and we had to wait for an hour (check your records and you will find where I called at about 8:45 to find out about the delay). Because of that delay, we reached the Atlanta area at rush hour and had several traffic delays.

Michael O. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Patrice G. 
No reviews have been submitted for this location.

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