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Jerrod B.
Customer Reviews for Effingers Equipment LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mark at Effinger's is always helpful.
MICHAEL K.Very easy to rent from. No problems.
RANDY S.Your service is great,I have rented U-Haul for 20+ years,Thank you for Service. Sincerely, Wesley Genz
Wesley G.Great service!
Daniel C.Keep doing what you're already doing 👌
Barb L.Top-notch customer service absolutely would go there again
daniel S.I started the process almost 3 weeks before i meed a van. When I learned vans weren't available for 1 way trips, I reserved a 10' truck. UHaul makes a big deal about guaranteeing availability, but the guy at Effingers was never available by phone. 2 days before the move i got a text that what i needed wasn't available unless i went an additional hour out of my way. So the Effingers guy pushed a bigger truck for more money on me. There was no time to make other arrangements so I was stuck. The truck was dirty and had some damage that he didn't care about noting before we left. He said I could try the UHaul 800 number for help but that got me nowhere. Super frustrating experience.
Tim M.Get the AC fixed!
JOSEPH R.Mark was very helpful. Customer service was top notch.
Scott K.Thank you
Grzegorz M.Effinger sales and service is the best Very helpful and friendly
Jim M.Nothing everything was an excellent experience the staff the process and the truck
Kenneth G.Everything worked out great! Thanks!
KEITH K.The person who checked us in for our rental was friendly and helpful.
Brad S.Very helpful!
Alex W.Mark Effinger is great to work with!
Craig P.I couldn't get the website to acknowledge my location when I returned the trailer, which is a website fault, not Effingers. Thanks for making the return easy!
Keith K.Keep doing what you are doing! Great service!
Randy E.The service at Effingers is always great.
Ben B.Very knowledgeable staff and helpful
Darrell P.Mark was very helpful.
William S.Mark Effinger is very friendly and nice to work with.
cyndy H.wanted a 10 footer was told the cargo van would hold a queen matress & box spring did not had to make 2 trips other than that ride was awesomw
Diane C.This guy was great! He even backed the trailer into the parking spot for me!
Bruce R.Extremely helpful and attentive to our needs!
THOMAS J.The woman, Donna was extremely helpful. She sympathized with us & apologized for there being no blankets. I can tell that if it would have been her company, this would have never happened.
RUTH S.Truck had to be swept out before we left
Sarah C.provide a monkey assistant next time.
Ben D.Nothing, the attendant was the nicest guy you could have to represent your company!!!
JIM S.I rented a truck! I could not adjust the seat up or down and I could adjust the steering wheel at all, this made for an uncomfortable ride.
William B.Very helpful!
Isabel B.I was hauling a perishable product and had no as in zero margin for any errors. Everything had to be 100percent reliable. Timing was crucial for every aspect of my operation. Mr Effinger understood my situation completely. He recommended using his local based truck which I agreed to because it was a guaranteed availability with no last minute excuses for my having a truck. It was bigger than I needed but the overriding concern was its availability. His decision was spot on .I was hauling frozen grassfed beef valued at 8000$ to a group of friends whose diets depend on my beef. All the stars lined up for a successful project which uhaul was an integral part of. I will be doing a similar trip this time next year. My total rental costs were higher than I planned for due to the larger truck and gas mileage but the outcome was worth it....win win win for all involved.prior preparation prevents poor performance the five most important p's have guided my life for 79 years and I highly recommend that you use this mantra in every aspect of uhaul operations and management. Thank you John Hosemann Rising Sun wisconsin
John H.Move was for La Crosse to destination to the east. The online request does not take into account the 30 extra miles needed to drive to get to La Crosse from this location so I was charged for going over the mileage....not a good company policy....system/company should take this into account. Service in Viroqua was friendly and great.
Tom G.Mark was very helpful when checking in my rental. Really good guy. However, his location seemed slammed on Saturday morning and he was the only one working on the UHaul rentals. So, I waited 45min to check in my drop off. Simply understaffed for volume of customers on a Saturday morning.
MATTHEW B.It's Viroqua WI. What was I expecting? They have a lunch hour, I didn't know. I showed up during that time so I had to wait. The guy was late but friendly took care of things just fine but it's Viroqua time. I think Andy Taylor dropped by to pick up his chain saw. Lol.
Doug W.Mark was super helpful and friendly. This was my first time renting from uhaul and my first time using a hitch, so he was patient and thorough.
Angela B.No problem with Effingers at all. This is for Uhaul corporate During rental took out safe tow....when installing the trailer onto the truck in the rain Uhaul sent me a text message saying I declined safe tow..this wasn't the case 36 minutes on hold to only talk to a representative whom decided eating potato were more important than answering my question. This is very unprofessional of Uhaul customer rep.
Tom H.Nothing really! My trailer I picked up pulled so good behind my truck and I went through some tough weather!
maggie C.Staff was extremely helpful, and Friendly. Also, the person who helped me find the trailer at this location is Mike Premo from this location . I appreciate all he did to get me the help I needed Tri-State Auto Center (507) 895-9225 Tristateautoctr@outlook.com Tristateautoctr.com 270 Strupp Ave Suite A La Crescent, MN 55947
Hassan M.