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AMANDA G
Customer Reviews for Elbow Grease Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The team at Elbow Grease was very friendly and approachable! I definitely recommend them!
Daniel MThe BEST Uhaul, and friendly service. Thank you 👍
Marcos MCorey and Jerry were fantastic! I would definitely recommend them. They were friendly, helpful and made me feel like they were glad to have my business and make sure I had what I needed for a safe and successful move. Which I did! Great job Elbow Grease Automotive!! Thanks again!
MARY SMoving is not fun, However this was the best rental experience I have ever had. Corey was super helpful .
ALLEN HCustomer service is amazing! I feel very welcomed and confident when I rent trucks from Corey
ALLISON DHave rented from this location a few times now- love love love them. They are always great. Customer service is fantastic and so is the conversation!
TESSA MCustomer service was awesome and staff very friendly..
YANET MThis is the only Uhaul location I will ever use 😄. They are truly the best in Northern Colorado!!! Thank you soon much!
Marcos MCorey was awesome, both her and Jerry actually made sure that I had the best experience with them and U-Haul
KERRY JLove this location
OSLO MThis is the Best Uhaul I have ever been to. Very friendly and professional 😉. Thank you guys 🙏
Marcos MCory, & Jerry knock it out of the park when it comes to customer service. Super clean equipment, fast and easy pick up and drop off. Thanks guys.
EDMUND JNothing, everything was perfect! Thank you!
JOSEPH GWonderful, clean equipment and even better family personnel!! I had great experience for my 1st U-Hauling! Thank you so much Corey you are the best!!
MELISSA BNot a thing,Corey at the front was awesome very helpful
JUANITA WThis is the BEST location I have ever rented a Uhaul from and I've rented a lot! Corey was AMAZING and made the whole experience seamlessly smooth. Her customer service skills are without compare. Professional but friendly, she went above and beyond to ensure i was taken care of. Truck was very clean and ready to go.Overall terrific experience. Would highly recommend you use Elbow Grease Automotive for your Uhaul rental location. 5 stars all the way!
Mary KBoth Jerry & Corey were delightful to deal with. We placed a reservation online for the following day. We later called and requested same day if possible. They made the change, answered all our questions and we were off! The box truck was clean and ready to go. A very easy transaction. We own two trucks and thought about hauling that way. We decided it might be easier to load everything into a covered box truck instead because we would be going on dirt mountain roads. All of our things arrived back in Greeley clean and undamaged. This was a great experience! We would highly recommend this location for your next move.
LARRY DCory & Jerry ate the best. Great customer service.
EDMUND JA+
Dennis BNot the best location but also nothing is wrong with it just a little further out east than I had hoped. Greta customer service, check in/out experience. Affordable service.
Rodrigo MThis is the only Uhaul location I go to 😁. Corey has been very helpful and she will make sure you have what your looking for! Thank you and I will always be a loyal customer!
MARK MThe staff at this location are friendly and helpful.. I really appreciated the ability to return the van off hours. Thank you!
NANCY WGreat customer service!!
ALLISON DFast, easy, clean. Great people.
CRAIG SThe lady at the front was so kind and helpful!
CARLYN BU-Haul was a total joke. Totally messed everything up. Thank God Cory from Elbow Grease auto came to the rescue and helped us out. She even came by the next day to visit and make sure everything was going well. Great customer service. They went above and beyond. Thank you again Cory and Elbow Grease repair. You guys rock. 👏
Edmund JShirkad adeeg wanagsan Translate is somali language 🫡
Ahmed OLocation is in a tight area so hard to drop off but the woman who runs it was very personal and talkative and friendly.
Scott KAmazing Folks!
Corey OBoth workers were very friendly and helpful. From answering all questions I had and providing me with essential information I needed to making sure everything is working properly and safely, they’re expert in their job.
Yayra AJerry and all the customer service reps were amazing!! I had to reserve a truck for my son and they helped me so much, especially since I was making the reservation from out-of-state. I would highly recommend this U-Haul location.
Shelly WThey were very friendly and helpful.
Travis Kwe are so happy for your service grateful
Albert PThanks guys, if I need another trailer I’ll come back!
Andre RAbsolutely amazing! No complaints!
Amy OGreat people very friendly
Pete LThe manager of this location was very helpful with my bunch of questions. 2nd time that I use this location and it will not be the last one. Thank you
Luis CThe only complaint I have is that we drove 13 miles and were charged for 5 gallons of gas. Ridiculous!
Jennifer MSuper helpful and a quick return of the trailer.
Jeff MStaff at this location were incredible!
Maxwell SEverything went perfect. I picked up my trailer and I was able to make my trip back. Thanks for everything!
Thomas Mbeing open states busy hours lost on the doors.
Macie WThe truck we rented had a very perceptible amount of play in the steering, and would randomly shift which direction it wanted to "pull" towards on its own. On the highway at 55-65mph, the truck was exceptionally squirrelly regardless if it was loaded or not. Please inspect the front end steering components for the sake of whoever rents this truck next.
William WThey were very helpful and made sure I was happy with everything.
George SNothing everything was great
Dallas RThe staff were amazing and very helpful. Vehicle was ready at the requested time and I. Excellent condition.
FAITH CThe people are very friendly and helpful.
Felicita OVery nice people at this location. Site is a little crowded.
Glen VMy U-Haul was stolen never even came to Colorado
Cira Rthe lady there was very kind and did everything by the book, she was very helpful and it was easy and fast
Paige HThe only thing was trying to figure out where to park the trailer
garth bWonderful and easy transaction! Super great people to work with! Highly recommend!
Melanie SThey are super friendly, helpful and clear on instructions. They made each time I’ve rented super easy and worry free ! Look forward to working with them again!
Melanie SNot much to improve upon here. The woman at the front counter is by far the most friendly Uhaul rep I have ever had the pleasure of doing business with. This is the only location I will use in the future. The mechanic gentleman is very informative and a great asset to the company as well.
Keith GAccommodating and professional
Chuck KUhual was perfect Ran good and had no issues. The lady at the front desk was super friendly and makes sure her customers are happy. Won’t be using any other haul location but this one from here on out. Thanks for the amazing experience and helping make this move stress less.
Marcus SThey were so helpful!!! Easy pick up and we were ready to go! Very prompt and helpful!
Peggy HReservation was fast , easy , and location was very well maintained and staffed , will use them again for all my moving needs and refer my friends . Thank you !
Serafin DWe got excellent service
OLIVIA REmployee was very welcoming and did my return in a timely manner. Thank you keep up the great work
Rudy GThanks for making it so easy and nice to use the service
Martin RI had a wonderful experience renting from this location. Had zero issues and the service was quick and easy.
Brandon TThe shop cat was the best part! He was so sweet! The lady at the desk was even better. Great service and nice people.
April U