Staff was great both when I picked up and dropped off the equipment. It was exactly what I was promised so will definitely recommend and come again
Charlene P.
Customer Reviews for Emmax LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Quicker turn around on final bill.
Paul B.There was no one present at the location. There were no signs telling you what to do. The gas station next door apparently tends to the Uhauls as well. The lot was a vacant lot.
Taenecia G.The Truck space is not really 15 feet. There was however the possibility to rent a 20', but since the documentation was already done, I was told that it was not available...I returned the truck the next day and the 20' truck was not rented. The U-hauk associate probably, didn't fell like doing the paper work over. I had to buy a saw and cut the wood, i was buying to make it fit...since the advertised size is not accurate.
Amaury P.Nice people and good service
Mohammed A.I was asked to leave the key no one check the truck.
Silvia N.I completed everything on line. Guy working the counter took 45min to get me out and had to call manager for help. Never went outside or ask me if I needed help or explanation Returning trailer 4 hours later- same issues Terrible experience
Robert S.Return with the phone it took me less than 30 minutes
Yusniel C.My truck both leaked in the actual drivers portion and in the cargo area which caused some of my boxes and wooden shelves to become damaged
Eric P.It was a gas station and not my first choice for pick up location but the staff were very pleasant and I had very little wait!
Beth K.Excellent customer service provided
Enrique V.The location was excellent and convenient, however someone needs to check the fuel gauge, I drove 32 Miles total but had to use $20 gas to get back to the outgoing fuel reading. That's 4.7 Miles per gallon
Wayne J.Very professional
Gerardo L.nothing... great customer service
Glen H.