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Scott H
Customer Reviews for Enterprise Flea Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly staff Excellent transaction
Frank SInclude a Dolly with truck for customer’s use
AURIENTA GAuto hauler pulled great
Michael BVery helpful and super customer service. Very pleased! Thank you!
Cecil HI only used drop off. I didn’t interact with anyone but signage was clear and drop off process was easy.
Christina LEverything was good
Anthony TVery helpful,
Janine RProfessionalism and courtesy
Deborah WIt seemed that the transmission was seriously struggling to shift into gear while driving. It was loud and concerning. I had originally reserved for 2 days but returned early due to the way the truck was driving.
JESSICA BSue was VERY ACCOMMODATING! I had to load and unload by myself which ran in to added rental days and she was more than professional in allowing me to unload without being hurried! Very nice lady. Made my move bearable...
JASON AI had good customer service from the woman in Ellenton Florida. I had good customer service from the woman at Palm Bay Florida. Thank you.
Eric RSue was a delight to rent from.
Kevin SThe lady who assisted me was very kind and her Son was a hard worker and expedited the process.
Michael ONice people
James DEverything was great
Renae CAll trucks should have backup cameras
Pearce SVery helpful.
Duane CGreat service! Truck was available for a short last min pickup of furniture on a Sunday. Price was reasonable for what we needed it for. Highly recommended! A+
Jeff BFree dinner and hotel stay
Charles AExcellent customer service.
JEFFREY RThank you!!!
william rSue and Darrin were great. Vehicle ready to go and easy check out and check in. They truly cared about my rental experience and were just genuinely nice people. Hate o say it, but that is the exception now a days. Thanks!
Charles GGreat place to rent a U-Haul had absolutely no problems with reservation or picking up the vehicle that I reserved. They have a very nice team there, I will rent a vehicle from here again.
FRANK NVery helpful & nice
Juanito DAmazing workers at this location had no issues.
RAYMOND JNothing.Everything is fine
Maria MWould have been nice to know my location was changed from ace hardware in Ellenton to Enterprise flea market.
Angelstar CEngine light came on at store. I was told it just wasn’t reset. I was given an upgrade at no additional cost.
Kenneth SThe drop off location was very convenient to get to from our home. The folks there were friendly and accommodating. In and out in less than 10 minutes. Very nice experience.
SCOTT BNo comment, j7st a drop-off. They couldn't help with my issues and told me to call corporate.
CHAD CThis location is a flea market, no air conditioning. Right back tire on the trailer was low, I had to put air in it. The return facility told me the safety chains that hook the trailer to my hitch was installed incorrectly
mario aWorkers were very nice and helpful
MICHAEL CI was super well received at the pick-up and at the time of delivery. I highly recommend this company.
Victor MLocation is great. U-Haul website is crap
John PKnow what size ball is required for trailer hitch and let clients know in advance
Rene BPut in the right drop and have the person there if open And do NOT charge for YOUR mistakes.
JOSEPH ASo nice to deal with.
Mary JThe 4x8 covered trailer I rented had a strong foul animal smell inside. It had been returned the day before I picked it up so the turnaround time was quite short and I wouldn’t expect the pickup location would have checked for this unusual condition. Regardless, it was quite unpleasant to transport my furniture.
CHRISTOPHER SA little annoyed, a damage charge of 50.00 showed on my final receipt, and I did not damage anything! I actually accepted a truck that was down for repair, because the first truck they gave me didn't have a ramp, and the flea market had to supply a personal dolly, because there was not one.
Mary BNothing, the process was smooth.
Trent MInvest in more dollies
Troy JMove the U-Haul pickup location. Lesson learned many years ago: you don't buy paint at K-Mart, you buy it at a paint store. So why is U-Haul renting trucks from a flea market????
scott hNothing. Sue was great to work with.
richard cMake sure that the dolly is ordered was on the truck as I was told it would be. I had to return to this location to pick up the dolly. I'm sure that it was an honest oversight
Gary OI reserved a 26' UHaul along with movers from the UHaul app and when I arrived to pick up the UHaul, they told me they didn't have the truck. They said the person who had the truck requested an extension by calling the 1-800 number. We located a 15' truck, however, it was not big enough and I was required to do multiple trips, get charged for additional miles and pay more for the the movers since there was travel to/from the locations and waiting time for the truck since I had to drive to another location to pick up the 15' truck. I called UHaul and a Regional transportation person by the name of "John", was EXTREMELY unprofessional. John became frustrated while I was explaining the situation, told me he would authorize a $50 credit and that was it. When I inquired about miles reimbursement, he became irritated and said I had no idea how many miles I was talking about, to call back after the move and told me I should be focused on the move. Several times during the conversation he told me that I should be focused on moving and he then said "bye" and hung up on me. I will be reaching out to a corporate office. The way John spoke to me was not acceptable. My move was extremely stressful and costly due to UHaul's error.
KIM B