Customer Reviews for Equipement Beaudoin & Fils
(U-Haul Neighborhood Dealer)

600 reviews

5150 Boul Dagenais Ouest   Laval, QC H7R1L8
(1 ave Secteur Laval Ouest )

(450) 962-8607

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(450) 962-8607

5150 Boul Dagenais Ouest
Laval, QC H7R1L8
(1 ave Secteur Laval Ouest )

Services at this Location:

Location Hours

  • Mon-Fri: 7:30 am - 4 pm
  • Sat: 7:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ALAIN P. 
Rating:
4.0

There was a discrepancy regarding the rental duration. My reservation was for 10 hours as per the info on the web site but at the pickup i was informed that no matter what said the uhaul site the duration of the rental was for 6 hours only and that if i that wasnt enough i should book another slot of 6 hours if awailable. I was able to finish in this 6 hours time but i find it problematic that the rental location would not abide with the terms of the reservation thru the uhaul website. Furthermore i was told that in the future it would be easier to forget the website and call diectly. The terms of the website should have been allowed

Jose C P. 
Rating:
5.0

Customer did not leave a comment.

VINCENT M. 
Rating:
5.0

Customer did not leave a comment.

patrick L. 
Rating:
4.0

Customer did not leave a comment.

alex R. 
Rating:
5.0

Customer did not leave a comment.

Richard Q. 
Rating:
5.0

Nothing everything is ok

Maximo M. 
Rating:
5.0

Customer did not leave a comment.

Alexandrina T. 
Rating:
5.0

Customer did not leave a comment.

MOSTAFA A. 
Rating:
4.0

Customer did not leave a comment.

DANIEL P. 
Rating:
4.0

Customer did not leave a comment.

DANY C. 
Rating:
5.0

Customer did not leave a comment.

JACQUES L. 
Rating:
5.0

Super service, prix très compétitif.

ANDRE G. 
Rating:
4.0

Le site web ne fait pas un bon travail, horrible. Le fournisseur pour mon équipement a changé sans notification. J'ai vérifier ma commande avant de partir de la maison le matin et l'adresse indiquer dans la commande n'avait pas changer. inacceptable. !par conte une fois a la bonne adresse, le service a été très bon.

Luc O. 
Rating:
5.0

Customer did not leave a comment.

JEAN-MARC G. 
Rating:
3.0

Véhicule pas propre.

JACQUES G. 
Rating:
5.0

Customer did not leave a comment.

Eric C. 
Rating:
5.0

Customer did not leave a comment.

Sebastien S. 
Rating:
4.0

Bon service au comptoir. Le camion était en ordre. L'intérieur avant du camion était poussiéreux et la console couverte de poussière épaisse. Un petit clean up serait de mise.

Sophie M. 
Rating:
1.0

18 km a 45,78 c'est trop chère.

el houssain A. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Albert S. 
Rating:
5.0

Customer did not leave a comment.

Pierre P. 
Rating:
5.0

Customer did not leave a comment.

daniel A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

Gens au service à la clientèle très gentil. Par contre, l'application U-Haul = très mauvaise. On était sensé récupérer le camion à Ville st Laurent et on a été retardé en devant nous déplacer à Laval. Pour cette raison, je ne commenderai pas le service de U-Haul. Grosse perte de temps pour une journée stressante qu'est un déménagement.

Mylene T. 
Rating:
4.0

Customer did not leave a comment.

Michel L. 
Rating:
5.0

Customer did not leave a comment.

DENIS M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan B. 
Rating:
4.0

Tout est très BIEN

SYLVIE A. 
Rating:
5.0

J'ai laissé un Google review également. Bien servi!!

Guy D. 
Rating:
1.0

Surfacturation, non respect du client.

Guillaume F. 
Rating:
5.0

Customer did not leave a comment.

Alexandre G. 
Rating:
5.0

Customer did not leave a comment.

ricardo M. 
Rating:
4.0

It should be establish that a mechanical verification have be done before any leasing. The GMC that I've rented had clearly a mechanical problem even if it was a new (1800 km) and apparently working. Per chance, I‘ve decided to return it, bc it had no motor oil at all ...

PATRICE G. 
Rating:
5.0

Vraiment rien. La dame au comptoir était aimable et efficace. La procédure a été rapide et j'ai pu prendre possession du véhicule rapidement, Même chose au retour.

Michel R. 
Rating:
4.0

Customer did not leave a comment.

mario B. 
Rating:
5.0

Customer did not leave a comment.

Jean-Christophe G. 
Rating:
5.0

Passer directement par U-Haul, est une expérience toujours très positive, la boîte à clé est une excellente façon de faire et ce devrait être la seule façon de faire, personnellement je préfère surtout en temps de distanciation... on évite tout contacts. Merci... cordialement

Crystian M. 
Rating:
5.0

Customer did not leave a comment.

shahid A. 
Rating:
3.0

Customer did not leave a comment.

Dominic B. 
Rating:
5.0

Customer did not leave a comment.

Sonylam A. 
Rating:
5.0

Rien, le service était rapide, sécuritaire et cordial

IANNICK G. 
Rating:
5.0

Customer did not leave a comment.

Yannick F. 
Rating:
1.0

When i return the key, after open hour, the box was unlock. I call uhaul. Nobody was able To tell me what i should do. I speak To 7 persons. The last person i have talk , employée number #849302 give me a piece of shit. You can call me at 438-521-5641. I speak french.

François R. 
Rating:
5.0

Celui qui m'a servi, mais aussi les autres, étaient super gentils et accueillant ????

MANON N. 
Rating:
1.0

The app TruckShare 24/7 is very complicated to use and very unhelpful. The overall customer service is poor. It is beyond me how you can lose someone's call so many times and being brought back to the main menu is frustrating. The service is unreliable, I was suppose to get a call back one day and never heard back so I had to call again. This is honestly the worst experience I have ever had.

beatrice C. 
Rating:
1.0

Trailer was dirty inside. I am not sure why, but agent at the desk said I must return it to him. I cant drop trailer at any convinient to me location (Maybe he was right. I dont know. But I had to make round trip to return trailer, it took me 1,5 hours with traffic). I picked up trailer around 9am. Guys who who supposed to hook it up for me, asked me to help him to lift it up in order to connect to the hitch. After , he left without connecting cables and chains. Without helping me to chech tail light. I had to do ALL by me self. I had to place my phone behind the trailer and make a video in order to if brake light are working well. I was by my self during pick-up. It was awful service. Do not go there anymore.

Konstantin T. 
Rating:
1.0

Service exécrable, pas d'appel pour me dire que l'endroit avait changé, ajout de l'assurance alors que j'avais décliné. 0 star. Je n'utiliserai plus jamais uhaul

Guillaume F. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
5.0

Service toujours professionnel!

ROBERT M. 
Rating:
5.0

Tout était parfait

MICHEL R. 
Rating:
5.0

Customer did not leave a comment.

Bob Magnale A. 
Rating:
5.0

Tout était partfait

isidore L. 
Rating:
4.0

Customer did not leave a comment.

Annie P. 
Rating:
5.0

Customer did not leave a comment.

Fannie R. 
Rating:
5.0

Customer did not leave a comment.

Sebastiano S. 
Rating:
5.0

Customer did not leave a comment.

MANON N. 
Rating:
5.0

Tout a été très bien. Très bon service au téléphone avec Jocelyne. Seul petit bémol, chez Beaudoin Équipements où j'ai pris le camion, ils auraient dû pouvoir se servir de mon numéro de réservation au lieu de devoir recommencer tout le processus.

Edy L. 
Rating:
5.0

Customer did not leave a comment.

George M. 
Rating:
5.0

Customer did not leave a comment.

Martin G. 
Rating:
4.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

NATHALIE R. 
Rating:
5.0

Reservation facile et rapide. À l'arrivée, la remorque etait prête. Excellent service et equipements. Je recommande

Isabelle L. 
Rating:
5.0

Customer did not leave a comment.

Stephane L. 
Rating:
5.0

Super de service courtoisie et démonstration de équipes super 100% qualités le service

MICHEL L. 
Rating:
5.0

Customer did not leave a comment.

FREDERIC G. 
Rating:
4.0

La seule chose que je déplore est le fait que j'ai été obligé de faire le plein d'essence au coût de $2.50 pour avoir eu parcouru 25 kilomètres. Pas fort.

alain T. 
Rating:
4.0

Customer did not leave a comment.

Mounir M. 
Rating:
5.0

For improvement, It's hard to tell, it was the first time i rent a trailer and i never attach one to my car... so they teach me how to do it and this was really cool, next if i need a trailer i Will go back there for sure, really good service

Christian R. 
Rating:
1.0

Highly don't recommend this uhaul rental establishment to anyone. The trailers are not well maintained or serviced. The representatives do not install or verify installation. Had they done so they would have seen that the trailer clamp to clamp the ball was jammed/seized and had dislodged from my hitch over a large bump on the truck. As well the safety break was seized solid and did not engage, at 80 km/h I had to regain control of my truck and trailer while the trailer was trying to jack knife my vehicle. It caused damages on a couple spots of my bumper. I received terrible customer service from the representative when I returned the trailer, he tokd me it was impossible the brake wouldn't have engaged. When I initially picked up the trailer the representative told me to go get the trailer myself. I would appreciate a follow up call 514 991 2475 Ryan Thank you

Ryan G. 
Rating:
5.0

Tout s'est très bien déroulé du début jusqu'à la fin. J'étais contente d'encourager un petit commerce local.

marilyne A. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL B. 
Rating:
3.0

Customer did not leave a comment.

Christiane V. 
Rating:
4.0

rien de special tout a ete correct

denis D. 
Rating:
5.0

Customer did not leave a comment.

Marielle A. 
Rating:
5.0

Customer did not leave a comment.

JEFF L. 
Rating:
5.0

Customer did not leave a comment.

benjamin T. 
Rating:
3.0

I did not appreciate having to shovel a foot of snow from the trailer. Otherwise everything was as expected

Sandu A. 
Rating:
5.0

Customer did not leave a comment.

benjamin T. 
Rating:
2.0

Greeting was not smooth, the gentleman at the counter was annoyed that we booked online and ended up telling us our reservation meant nothing (they don't take into consideration reservations, they just rent on the go). Not reassuring considering we called the morning off to confirm and were told everything was ok... Rental truck's left headlight not functional, they just told us to use the highbeams as they didn't have any spare light bulbs Truck had all season tires on instead of winter tires... Which is illegal and dangerous to have in winter in Canada. Very concerned that they actually rented us that truck. Overall bad experience throughout

Catherine A. 
Rating:
5.0

Personnel très aimable.

Rani A. 
Rating:
5.0

Customer did not leave a comment.

RADY F. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

very good customer service

gabriel D. 
Rating:
3.0

Customer did not leave a comment.

michel D. 
Rating:
4.0

Customer did not leave a comment.

elizabeth ann M. 
Rating:
5.0

Le camion était approprier et propre mais votre agent de location était très arrogant et condescendant. Apret avoir parcourue 2 km avec le véhicule jai constater que le réservoir était pas plein comme votre agent me lavait dit Jai donc prix une photo avec le maillage mais à mon retour votre agent ma quand même facturer le gaz que je n'ai pas consomer,Je sens que je me suis fait voler donc Jai décider de ne plus louer de vos véhicule chez Beaudoin location en plus du mauvais service que Jai subit

jean francois M. 
Rating:
4.0

Sans commentaire

jeanmarc L. 
Rating:
5.0

Rien, le service de votre site est excellent. Je sais qu'il y a une pénurie de main d'oeuvre, mais la seul personne que vous m'avez référé a été excellent. Merci

LAPIERRE F. 
Rating:
5.0

Customer did not leave a comment.

Eric D. 
Rating:
5.0

La madame qui m'a servi est très gentille. Souriante et amicale

SHAWN H. 
Rating:
4.0

Customer did not leave a comment.

GABRIEL B. 
Rating:
5.0

tout était parfait les gens très gentil service rapide et courtois

ROBERT B. 
Rating:
5.0

Non tout était parfait.

LAPIERRE F. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Customer did not leave a comment.

MICHEL L. 
Rating:
5.0

Customer did not leave a comment.

MICHEL R. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
5.0

A+

claudine T. 
No reviews have been submitted for this location.

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