Customer Reviews for Erics Rentals

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Erics Rentals

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REGINA G. on

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Nothing. Excellent service

Jason H. on

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Dropped truck of with the same amount of gas when we picked up the truck. We were charged extra for gas. The gentleman who check the truck in has no customer service skills at all.

Kirt I. on

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Customer did not leave a comment.

jim J. on

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Lacie K. on

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Robert H. on

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Nothing

Dan Y. on

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Customer did not leave a comment.

andrew G. on

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Jucky business without any clear parking, uhaul forced me to drop here adding extra miles to my trip that were unnecessary, and the big kick in the pants. Was stuck with some "cleaning fee" in order to milk me for more money. The truck was same condition as when i picked it up. So beware when renting you will be stuck with extra fees and uhaul will not investigate and will not return your messages, you will be screwed out of your money with no ability to refute charges.

ralph R. on

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When I reserved the truck, I was made to believe the truck was going to be at Northgate Storage location in Jackson, TN. only to find out it was not. Instead, i had to drive another 20 miles or so to another location. Then, the next horrible experience was the verification process which took another 35 minutes or so. Overall, it was a bad experience. Management at Northgate Storage, Jackson, TN tried to assist which we greatly appreciated but there was only so much he could do. RECOMMEND you improve your customer service process as well as your verification procedure.

John B. on

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I was charged a $25 cleaning fee.When i picked this truck up it had not been cleaned because it had just came in.I swept this truck out before returning.This is 2nd time this location has came up with bogus charges.i will never use this service again and will recommend people to steer clear of u haul and erics rentals

DAVID R. on

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Maybe a cleaner desk/ reception area

DAVID C. on

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Staff very helpful and knowledgeable of information needed and about rental procedure.

David K. on

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Teresa S. on

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MARK A. on

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I was billed $107 but my contract said my charge would be $94

CAITLIN W. on

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Be more knowledgeable about storage. We had a lot of questions that couldn’t really be answered and as a result we weren’t able to use our month of free storage. Cost us an extra $100. Great service though. Friendly and helpful.

Phillip B. on

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He needs to clean his place up. It's really junked up.

Ashley W. on

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Emily R. on

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Xhangjun X. on

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Terrible experience.

JACQUELINE P. on

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Scotty B. on

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KEVIN M. on

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john H. on

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Fulfilled our needs.

Robert G. on

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I think $30 to rent a bent wheel, very old furniture mover is a bit much. All trucks should have a dolly as standard equipment.

Kimberly G. on

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William B. on

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MARSHALL T. on

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JANET L. on

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Longer hours on the weekend perhaps. Why does it cost more to drop off at a different location?

sumitkumar P. on

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Customer did not leave a comment.