Customer Reviews for Essential Storage WMO LLC
(U-Haul Neighborhood Dealer)

19 reviews

711 N 11th St   West Monroe, LA 71291

(318) 582-2563

Office Hours

  • Mon-Fri: 7 am–3 pm
  • Sat: 7 am–12 pm
  • Sun: 12 pm–3 pm

Services at this Location:

Contact Us

(318) 582-2563

711 N 11th St
West Monroe, LA 71291

Services at this Location:

Office Hours

  • Mon-Fri: 7 am–3 pm
  • Sat: 7 am–12 pm
  • Sun: 12 pm–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All good.

Radhakrishnan R 
Rating:
5.0

Thanks for the professionalism and polite customer service

brian c 
Rating:
5.0

Always good service

SPARKS N 
Rating:
5.0

We were very pleased with the services that we received from U-Haul.

michelle b 
Rating:
5.0

Fantastically incredible one might say the G.O.A.T of uhaul locations the coolest spot in town

david v 
Rating:
4.0

Door was hard to open and close. It didn't glide in the tracks well at all.

Charlie A 
Rating:
5.0

What a great location

david v 
Rating:
5.0

This storage unit was canceled because there were glitches in the third party affiliates with processing the $20.00.. The system error was charging me for the non -refundable again, while anticipating to purchase packing supplies at checkout under my account. Therefore because I had to cancel on behalf of untrustworthy system errors I felt as though my account could be compromised And I would like to hope that I can receive my $20.00 back onto my credit card as reported to my credit card company. Necessarily because my supplies were going to be purchased with an entire different type of credit card.. This third party affiliates system fail to protect my confidential information. Therefore please reconsider your decision per your policy and please return my $20.00 processing fee back onto my credit card account.. Thanks For Your Understanding IN THIS Matter. Potential Customer/ MJS

Mabel J  |  Reservation 
Rating:
5.0

Customer did not leave a comment.

don h 
Rating:
3.0

Truck broke down on me I barely made it home then was stuck for three hours. Not to mention someone had to come out and fixed it then I was charged $690 for them saying I didn’t put gas back in truck and I went over my mileage. Of course I did I was broke down for three hours then had to take my things afterwards home then dropped truck back off so basically I feel like I got ripped off and I feel I deserve some of my money back because it’s not my fault the truck had equipment failure. Sad situation seriously.

Rotisha C 
Rating:
5.0

Everything was great.

shannon c 
Rating:
5.0

If your going to get a uhaul in west monroe this is the place best customer service you can ask for

david v 
Rating:
5.0

Customer did not leave a comment.

Carol M 
Rating:
5.0

This is one of the best if not the best uhaul intown

david v 
Rating:
5.0

Nothing this uhaul is perfect

david v 
Rating:
5.0

Customer did not leave a comment.

joy s 
Rating:
5.0

Customer did not leave a comment.

Willie W 
Rating:
5.0

Amy is the most incredible uhaul worker/badass I've ever seen I can not say enough good things about this company and location I am incredibly satisfied and I only wish I could leave more good reviews because i would thank you essential storage and thank you thank you thank you thank you amy

david v 
Rating:
5.0

Customer did not leave a comment.

Sherry R  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

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