Customer Reviews for Evansville Auto Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Evansville Auto Care

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Angel I.
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Customer did not leave a comment.

Robert F.
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You guys charged me $97 for renting a u haul for literally 4 hours. Never will go with guys again. Over priced and then I was charged on gas because nobody told me to bring it back filled up.

Doug E.
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Customer did not leave a comment.

Lori S.
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Sunsarrae R.
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Christopher S.
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Very friendly/ accommodating; will definitely use this service/ location on next project.

shanay N.
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The staff was very helpful

KATHY F.
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Customer did not leave a comment.

Bruce M.
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Truck was filthy at pickup. Had food all over floor and trash inside. Gas tank was on half.

Jeff V.
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Customer did not leave a comment.

KEVIN B.
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Customer did not leave a comment.

SHERRIE O.
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Everything was completed and handled professional!! Thanks for the great service.

GREGORY C.
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Customer did not leave a comment.

Michael S.
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JOHN S.
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Anthony F.
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Rod M.
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Alicia L.
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Karen H.
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Madison G.
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James H.
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Rental was great. Jason was very professional, accommodating to my needs and friendly. Will definitely use this location again.

Paul M.
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I had purchased a bag for a queen size mattress and the location did not have any bags. I was told I could pick it up at the drop off location.

charles M.
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debbie R.
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Carli K.
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james F.
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Place was closed the sign out front was so small I passed it twice had to do two u-turns and no direction on where to park the truck. For the money I spent between the packaging and the truck I'll find somewhere else to go next time. Very unacceptable.

Kathy M.
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Customer did not leave a comment.

Cynthia H.
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I have never been more satisfied with a location or the employee who helped us. He was very efficient and polite. Had no issue at all. Glad I came to this location

Kevin K.
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I was sent to this location because the truck at my nearest location wasn't returned. The truck was so low on fuel I had to drive straight to the nearest gas station.

Amber J.
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Had to wait on service and the truck was extremely dirty.

Jessica H.
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I've used other uhaul locations in the past with no problems. I did register online and get some information there, but this place just took some information about my license and handed me the keys. I added an additional driver and they didn't even look at that driver's license. They didn't explain anything about the truck. I had to ask if I was supposed to fill the gas tank to where it was originally when I returned it. I took a picture of the gas level on the dash when I left as I had nothing written down to say what I should fill it to. They had trouble printing my receipt and said they would email it to me. I never got that email. They were supposed to credit my card for a gift certificate they couldn't figure out how to run and they did not do that. I contacted Uhaul and they are fixing that part. A backup light was out on the truck. A dolly was left in the truck that I did not rent (a bonus, but it shows they didn't check the truck). They told me they were resetting my appointment time when they tried to run the gift certificate, but that never showed up on any documentation either. I finally got a receipt because I asked specifically for it when I returned the truck and the guy found it still sitting on the printer. Overall, I was very unimpressed with the way things are handled at this location and I am glad I never took my car there to be serviced. I have heard the actual Uhaul Riverside location in Evansville is good. If I rent again, I will go there.

John S.
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Can't say the location is clean and inviting it's a service garage but otherwise ok

Angela B.
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Customer did not leave a comment.

Brian S.
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Check-In mobile/online did not work. It would not get past the location requirement. Tried on 2 different phones, both had location services on. Tried on different apps and websites. U-Haul app would not work.

timothy D.
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Just keep doing what you are doing. Thank you.

george P.
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Customer did not leave a comment.

Rhonda R.
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It was cluttered with other vehicles that they do work on there. Hours were listed wrong on the website. They told us to just drop it off anytime.We actually backed into one of the vehicles sitting on their lot when we were trying to turn around and had to file a claim with our insurance.

Bernard F.
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It is not clear where to return the keys outside of business hours via Truck Share 24/7.

jennifer F.
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Customer did not leave a comment.

Lancesa C.
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Great service, easy to deal with, good location for me.

sue R.
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No issues with drop off. Quick and easy.

Greg B.
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The owner was very informative and staff very helpful and kind Improve nothing It was great.

Susan S.
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Very helpful and considerate

joyce P.
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Customer did not leave a comment.

lisa K.
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Before renting, the owner, Jason Stills, let us go into all of the vehicles to make sure we had the one that would be the best for us. Later, he set up the booking over the phone and made sure it was there for the holiday weekend. When we got there, the truck was cleaned out and ready to go. They parked it in the front so it was easy to get in and out of the lot. Jason personally went over everything with the truck before we left. He was very patient and answered all of our questions. Great customer service; courteous, professional and pleasant. Clean shop. Vehicles in good condition. Nice selection and conveniently located.

Heather G.
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Customer did not leave a comment.

richard G.
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No complaints but the location is on a high traffic road so getting out with a trailer is tricky

Kathy B.
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Jim D.
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Quick service, would rent from this location again.

Kimberly C.
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I have nothing to suggest.

joseph B.
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Ben P.
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Melody L.
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Was perfect people very friendly.

Len K.
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It wasn't explained to me the hefty fees for not putting gas in the truck and only using a quarter of a tank and being charged 70$ penalty

becky B.
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Customer did not leave a comment.

KEVIN S.
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great rental fast clean and convenient

Jeffrey B.
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Helpful staff, easy to get too, and quick.

Natasha S.
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Customer did not leave a comment.

Natasha S.
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Jason was super helpful and laid back! He let us delivery our tow dolly a day early so we could unload the truck easier and even parked it for us. The best UHaul location and customer service we dealt with the entire trip.

JOHN K.
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Manager very pleasant and easy to deal with.

larry S.
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Customer did not leave a comment.

Michael L.
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Mike J.
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rick C.
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This was drop off location number two, the first location said they couldn't take the trailer. Got online and found this location. they were very helpful!

Mark S.
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Customer did not leave a comment.

Zhane' B.
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Truck was dirty and mobile pick up takes too long.

Michael L.
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No improvement needed.

Kevin S.
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Customer did not leave a comment.

ted H.
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Corey H.
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Felicia F.
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Ralph S.
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Daniel W.
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Naomi W.
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The representative was very kind and quickly took care of us.

adam K.
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I just got an email saying I dropped off my truck on the 21st at 545 pm. I dropped it off on the 19th around 2pm. It also says 3/8 tank which is what I rented it at. I dropped it off with half a tank.

Ruben G.
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Customer did not leave a comment.

Richard H.
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Previous person to use the truck did not fill gas tank. Also there was trash in front seat and cigarette butts and ashes in ash tray.

Jackie C.
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The truck I drove was very clean but it drove like a log wagon.

Kelly D.
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Customer did not leave a comment.

Mandy F.
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Charged 99 cents/ mile but told 79 cents/mile

TROY H.
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Just dropped off, did not speak directly with anyone

Susan J.
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Customer did not leave a comment.

Vincent M.
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Pal S.
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John H.
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Tracy L.
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The guy that helped me was super nice and accommodating. Great experience!

russell H.
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Customer did not leave a comment.

Timothy B.
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Evansville Auto Care was outstanding! I highly recommend them!

dyanna P.
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The place was clean and inviting.

GREGORY L.
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Customer did not leave a comment.

patti S.
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Customer did not leave a comment.

ERIC J.
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Customer did not leave a comment.

Jon D.
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THOMAS W.
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RICHARD R.
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Customer did not leave a comment.

DENISE W.
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Owner of business did not open on time. Did not return my call. The vehicle was clean, but was a quart low on oil and oil maintenance light was on. Also, the headlights are extremely dim. I had to drive at night with the high beams on permanently. Your customer service representatives were great though.

Jordan B.
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Customer did not leave a comment.

CATHERINE S.
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Nothing good experience plan to use again when I move next month.

Marlin F.
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Customer did not leave a comment.

Jerry D.
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Very fast and nice,thank you.easiest drop off ever

No reviews have been submitted for this location.

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