I thought the self check in was great. Then when they found out it was going to be busy when my son was going to pick up his rental, which we had, they called and asked him if he would like to get it from us. Making our process easier and his as well. Very well organized.Kathy P.
Steve Martin & Associates
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Evansville, IN 47714
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Very bad experience! U-Haul made reservation and took my credit card to reserve the truck for a 9 a.m. pick-up at this location. We arrived and THE LOCATION WAS CLOSED FOR THE DAY. Phone customer service was unable to help us check in through the online process. As far as we could tell, the vendor had not set up the keys and equipment for online pickup (the truck was there, sitting in the lot). After an hour and a half on the phone with customer service, they got us into a much smaller truck than we had reserved --and much smaller than we needed, with no dolly or ramp. We had to spend $60 at Home Depot to rent ramps and appliance dolly. Meanwhile our mileage costs almost tripled because the smaller truck necessitated multiple trips. Don't do business with this vendor unless you speak with them personally and confirm that you will have the truck for pick-up as reserved. Do not rely on the reservation on U-Haul's site. And take a picture of the mileage gauge when you drop of the truck so you can prove how full you left it (but that is another story).Myron K.
The rental people were good and the truck was good even though some of the road east of Indianapolis on I-70 was enough to destroy any vehicle. However , just before we headed east I washed the windshield on the truck the spots on the glass that I hoped to clear would not wash off. I don't now which but it was a little irritating. Fortunately the weather the whole trip was great and we had no trouble. I hope the glass can be repaired.Donald L.
Excellent People Very Helpful Would Highly RecommendThomas L.
Friendly efficient staff.James M.