Customer did not leave a comment.DAVID P. | Overall Experience
Customer Reviews for Evergreen Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I stored my trailer for a year and a half and everything was good when I picked it upLARRY B. | Overall Experience
Customer did not leave a comment.JANIE LORRAINE C.
Quiet, really easy to get in and out of, friendlyJACQUELINE MARIE M.
Customer did not leave a comment.Abbey S.
Worse experience. Will never use U-Haul again.Cindy W.
Customer did not leave a comment.larry C.
Customer did not leave a comment.BRENT M. | Overall Experience
your clerk jacklyn? was more than helpful, even tho the computers were jammed, she did everything possible to speed along our pick upELIZABETH ANN M.
Customer did not leave a comment.Karl H.
Check tires, all tires on the trailer we rented were very low on air which caused us to have a flat tire and a delay of our trip. Equipment made for travel on roadways should be road-ready when it is rented. Next time we will check tires, not that it is our responsibility, but because we don't trust U-Haul.DONALD HOWARD W.
Next time you have a location go on vacation, change their hours of operations online. It shouldn't have let me reserve the trailer in the first place If they weren't there. Not only did that waste hours of my day, it also cost me extra money to pay my movers who were just sitting there waiting. Then to send me to another location and not offer any type of discount etc... Penske is looking better and better. Highly disappointed.Sam O.
I wouldn't change a thing. Fast courteous serviceJames A.
Charged 20 dollars and I returned it a day early and couldn't get ahold of drop off place with no details how to return truckKennethlee O.
Customer did not leave a comment.Michael P.
The self check-in was awful. Waited 5 minutes before a chat agent said they were reviewing my documents and then another 10 minutes went by before it declined me due to timing out. Had to go inside to complete the process. Upon returning the truck, the lock for the back of the truck was near impossible to lock. After messing with it for 15 minutes, we gave up.Michael M.
Customer did not leave a comment.Terry D.
Did not appreciate having to drive directly from the facility to a gas station. Truck started with only 1/4 tank of fuel. A premium is charged for fuel if not returned full. Fill the truck up!Jeff R.
Customer did not leave a comment.victor W.
My original drop off in lapeer michigan called during trip and said do not drop at their location. Screwed me with no help. Found elba road location and they were fantastic.TERRY D.
Easy transactionrandy T.
Customer did not leave a comment.jim L.
Customer did not leave a comment.Joseph K.