Customer Reviews for Executive Climate Control Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Executive Climate Control Mini Storage

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Ralisha G.
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I was charged for a dolly that wasn't in the truck

Monica B.
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The key return box in Monroe, LA was broken so I had to leave the truck and leave work the following day to return the keys the following day. Customer service was not friendly at all.

Tuan N.
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fast and easy

Tewanna G.
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Customer did not leave a comment.

Byroneishia T.
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keats E.
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Customer did not leave a comment.

Tammy R.
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The truck I rented was not in good working order. The engine would not shift into the next gear when driving it. It made travel difficult in it and it would not go above 40 mph. I did report this to the employee there who checked the truck back in.

Darrell D.
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Customer did not leave a comment.

Ellen C.
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Lisa S.
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obad A.
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John W.
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Gary J.
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Edith L.
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Great customer service, I will most definitely use this business again.

LaKeithsha J.
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Customer did not leave a comment.

Juliette K.
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Easy and polite

Eddie B.
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Have bigger storage units when reserving online.

KEVIN T.
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Customer did not leave a comment.

servpro S.
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Customer did not leave a comment.

William M.
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Customer did not leave a comment.

Comekia S.
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Everything went smoothly, I used the mobile check-in and return, which was a quick and easy process . They had easy to follow instructions during pickup and approval process and less than 15 minute return. I recommend this process, especially for the locations that have dealers that close early or no weekend hours. Thank you Uhaul💞 you were a God send during all my troubles in Hurricane Laura!!

Lajuan H.
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Customer did not leave a comment.

Keith A.
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Lajuan H.
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Customer service was very rude !!

Kimberly S.
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Customer did not leave a comment.

John R.
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Very friendly and efficient! Great experience!

Matthew W.
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Was a perfect experience

Shelia G.
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Customer did not leave a comment.

Leon E.
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Customer did not leave a comment.

Mark L.
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Friendly and efficient

barbara C.
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Location extremely busy due to hurricane, complicated by covid-19 restrictions. Only one customer at a time was allowed to enter office. Staff was organized and expedited rentals as fast as the paper work could be completed. Very pleased. Thanks.

George D.
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Bigger cab.

Stephanie W.
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Customer did not leave a comment.

Roy R.
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Michael C.
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Gregory M.
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James M.
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Terry S.
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Mark D.
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Had issue with Tpms on unit no big deal

Jeff T.
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Customer did not leave a comment.

servpro S.
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Customer did not leave a comment.

Theronda G.
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Brian T.
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Michael S.
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Customer did not leave a comment.

Joey M.
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Great experience! The office helped us get the trailer attached to our truck and we were on our way. The o line check in was fast and easy. We use uhaul.com all the time and will continue doing so in the future.

Erika T.
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It was expensive for just 4 hours.

Tiarra T.
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Customer did not leave a comment.

robert D.
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Customer did not leave a comment.

daniel H.
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Brian S.
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Best location I ever been to.

Thomas G.
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Customer did not leave a comment.

LINGLIN L.
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KENNETH M.
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ZAKARIA E.
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It was outstanding service

KATRINA T.
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Keep up the good work. Smooth and fast transaction. Very helpful

Tedi J.
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Customer did not leave a comment.

Kymberleigh B.
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N/A

Stewart T.
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Customer did not leave a comment.

Lynh H.
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Customer did not leave a comment.

Charity G.
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Post updated hours online. Have directions on how to get truck after hours. Very poor communication

Carolann W.
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Make sure they are working correctly. No ac in 100 degree weather.

Sabrina B.
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Customer did not leave a comment.

Marcus W.
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The attendant did not properly tighten the trailer and when we tried to load the vehicle it popped off the truck leaving a dent in the tailgate of the truck

Gail V.
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The directions to follow in returning a UHall truck when the location is closed needs revision. This should be a simple process and it is not. I am 69 years old and not IPhone literate therefore, thank God My daughter could help with this ridiculous process. Part of the reason for the additional fuel charge was because some was due to my daughter sitting in the truck for over 30 minutes trying to get the return processed. You also are asking me to rate the overall location when this business is closed. Unless I rate it, my review will not process so I am giving it an excellent although I have no idea of how it should be rated. This question should have included a N/A as an answer. I will have to rent again and if I rent a UHall truck again, I will make sure the place to return is OPEN.

Patti L.
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Customer did not leave a comment.

SHONNETTA H.
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Vesta M.
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I used the mobile check in and although it required quite a few steps it was safe. The staff was nice though. They would ask if i had questions or needed any help if I stood there too long. It was appreciated

Bobby E.
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Customer did not leave a comment.

Kendy W.
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KENNETH S.
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The Monroe location has all a person needs to complete the moving experience

STEVEN B.
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Customer did not leave a comment.

Veronica V.
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PAUL D.
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I was initially informed I had unlimited miles. When I returned the truck I was charged over $200 for going past 355 miles.

Karen P.
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Customer did not leave a comment.

Ricky J.
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LaTonga G.
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Be sure to ask the customer if they need a Dollie. I thought dollies came with the Uhaul. If they do come with it, there wasn't one on my truck.

JORDAN B.
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Customer did not leave a comment.

FELICIA B.
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Very friendly staff

Kevin B.
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U-Haul really needs to provide filters for there online system. The website insinuates there is a truck that I selected at the location I selected. But noooo I got a call from a rep saying there's nothing like it there others than trailers.

Randy T.
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Customer did not leave a comment.

Bridget W.
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Attitudes were awesome, didn't take long to get the rental also it was very easy to turn the rental back in.

Edward W.
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Customer did not leave a comment.

Ian M.
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Polite and helpful service

Denise W.
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Customer did not leave a comment.

Lyle H.
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The staff at Executive Climate Control Mini Storage were very friendly, but the way they connected the safety chains was quite different than the method shown in the safety videos on the U-Haul website.

Alberto S.
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Customer did not leave a comment.

Gerald I.
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David I.
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Keep up the friendly and excellent service.

Kimbalia V.
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Customer did not leave a comment.

Yogunda B.
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ALIGABL S.
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Customer did not leave a comment.

Charles L.
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N/A

Carolyn H.
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Customer did not leave a comment.

Terrence J.
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Harold G.
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Customer did not leave a comment.

Nasser Q.
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Yeah It was good customer service and nice and easy

Christopher M.
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Customer did not leave a comment.

Chuck L.
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Facility was closed when I dropped it off.

MARIA M.
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PLEASE, avoid making the customer unhappy with bad equipment.

Ty H.
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Everyone was friendly and knowledgeable

No reviews have been submitted for this location.

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