I was charged twice.
GREGORIO N
Executive Climate Control Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Monroe, LA 71201
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How U-Haul Reviews WorkEverything was fine until we went to unload or truck and ended up spending over 2-3 hours trying to get the rusted lock that we were given off ( we honestly think they had given us the incorrect keys to the lock ).. Only to end up having to call roadside assistance which took a additional hour for them to get to us (mind you we made it to our destination at around 8:30 and didn’t get the issue resolved until 12a because of the low quality lock that’d given us) - being that the lock delayed us I ended up having to purchase overnight access at the public storage unit which cost me 100$ extra all because of a lock
Jasmyn ANice customer service fast replies
Tanika GWe were very pleased with service. Thanks
Bessie LFriendly helpful knowledgeable
Beau D