Tony is absolutely delightful to work with. And incredible and incredibly courteous, understanding and personable professional. I will specifically select this location for all UHaul needs just to work with Tony again. Tony, thanks for all your help! Our warmest wishes
Gorken M
Customer Reviews for Exotic Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Tony was great. Friendly, coueteous and had us on our way quickly.
Roland PJust the appearance of the property
TROY MTony was such a pleasure to work with. It was definitely an enjoyable experience. Would highly recommend!!!
Brenda HFirst the guy was late opening up i had an appointment After returning somehow was giving wrong truck so i had to wait until i could not wait anyfurther my credit card was on hand i was charged for insurance when didnt ask for it and charged 10 dollars cash for gas which i put gas in to bring to where i got it from So i called next day and contiued to get yelled at by the same guy
David MThe night time helper witnessed the lights not working
Jason MCustomer service was great thanks!
Carlton BTony provides great service and really cares about his customers!
Richard RExcellent service and Excellent customer Experience. Thank you for being there.
EARNEST RTony is a lifesaver! We dropped the truck at his location after hours on the weekend. Tony got the truck to the right location, returned calls quickly and got me out of a jam. 10 star service and I wasn’t even his customer to begin with!
PETER JEasy and great
Kristina Bthey gave me a drop off location, and 5 min later they changed it and I didn't notice, it was a little confused.
Henry AGreat and fast customer service
Jesse CTony was incredible!!!!!
Erica UThe experience was perfect
martine fThe staff was great and friendly. Staff helpful when I needed to extend the contract.
David HTony was very friendly and helpful. Will be back.
Nathan lMake sure the truck is operable and doesn't break down on customers
Latrece TI'll be renting again from there.
Dean STony was amazing and just a pure joy to work with! Moving is stressful and he made the experience truly enjoyable. Thank you, Tony! We appreciate you!!!
Gabriela CKeep up your customer reservation
Jirge SThe location was far from where I reserved and wasn't given any consideration at return. The pick up changed from 5 minutes away to 45 minutes and at return I was short $21.00 on gas because of it
Andrew aTony was awesome. Very helpful and pleasant to do business with.
Kristie MExcellent customer service and availability. This is my second return at this location and I'm very pleased and satisfied with the service that I received
Shemell GI’m waiting for an area manager to return my call.
REBEKAH PTony was wonderful
Ono PGreat job already
JOhn PNothing! Stellar service. Quick and efficient!
Philip LOwner was EXTREMELY nice, courteous and professional! I will definitely rent from this location again!! Thanks again Exotic Auto!!!
Kimberly LTony was very helpful very friendly and very professional and courteous to me. I will be returning to do more business with this location and also refer my family and friends!
Shemell GNothing! With Owners like this U-Haul will be in business for years. Tony treated me like family and took great care of me. He went above and beyond to help me in my time of need and find me a larger truck. I’m forever grateful and will be a forever customer.
MENYON GTony is a great guy and truly helped my family and I in a time of desperate need. His customer service was definitely 5 stars !!
david oFantastic customer service skills wish I could take him with me
Britney COver the moon! Tony was so very kind, helpful, and friendly. Can't say enough good things about this rental area and the people who manage it.
Steven WVery entertaining owner. An easy drop and leave
james kThe guy I dropped of to, older gentleman was awsome. Very friendly
Tom BA bit difficult to navigate because of space limitations, guess you guys did the best job you could but it still sucks js
Marcus HTony was very helpful. Service was good. He also cracked a few jokes with us and made us laugh. I would recommend this location to anyone. They do not disappoint.
Destiny RWhen we got there no lie their was about 15 dead roaches and 10 roaches dying. It was nasty. They were all on the passenger front floor board and under the seat and in the cup holder. We had to sweep it out and couldn’t exchange for another van because they didn’t have another van and obviously no one cleaned out the van to begin with.. after sweeping the roaches out and hour later more roaches poped up. I believe they sprayed roach bomb to cause this issue.
RANDY NTony was courtesies, efficient will definitely rent from him again
Richard SI have a charge that is not right !!
Jeluis DThe manager of this location is very unprofessional, and is a liar. I will never use Uhaul again due to this offensive and inconvenient experience. Never, ever!
Brandon SGive the owner of Exotic cars a raise. He is doing a fantastic job
PAUL KThe owner/operator was late to opening up the morning of pick up. Also very un professional when it comes to making sure you have an everything you paid for such as equipment is located in the truck.
Chiquita SThey are adding extra charges and not allowing people to pay what the site quotes
Mikeith CThe gas was not correct
Bren CTony was AMAZING. So easy to work with and very communicative. I 100% would recommend.
STACY TThe Vehicle interior is infected with Cockroaches
JOSUE DGreat customer service!
NELLIE CIt is very disorganized and I made an insurance charge without authorization, it also charged me for other gasoline, I do not recommend it
Hector AThe run around and waiting for the uhaul when our reservation where not kept
Ashley HThe gentleman was very nice and very helpful
ISHMAEL AAbsolutely Nothing!!! Tony rocks!!
carol sExcellent service. Attendant Tony at the 1725 Lee Rd location went above and beyond to ensure truck was ready and everything in place for a smooth rental. Great customer service. Would recommend everyone to this location. Tony is remarkable
PAUL KFriendly, helpful owner and I would return to rent a vehicle from him without question. He is very kind.
Hugh MGreat service! Will definitely rent from this location again.
Julian TThe location manager is super friendly. He is very helpful and goes above and beyond when it comes to customer satisfaction. I intend to recommend this location to everyone I meet in my business as well as personal dealings. Great customer service.
PAUL KTony was super friendly, accommodating and just overall helpful. When I move again, I will be going here again!
Jacob LTony was very nice. But I hooked the trailer at first and disconnected it at the end.
Richard NThe owner went above and beyond to make sure we had a truck on the day we needed it.
GEORGIA L.
HUSSEIN TAbsolutely nothing, just keep doing what you do. Friendliest representative I ever met. Awesome haircut to.
jeremiah bThe gas was on empty but that’s due to previous user and management compensated for that inconvenience but overall experience was wonderful.
Patrick HThe pick up was great the drop off wasn't, it's so hard to find and they were closed and gate was locked at 4 pm was disappointed at the drop off location when renting again will pick a different drop off location
Sonja ABig thank you to Tony! What started as a horrible stressful experience due to an issue with an original reservation with another location, Tony turned it around, he went above and beyond to help us. His pleasant personality and kindness were more than expected. He took time out of his weekend to come to his location and provide a truck to me. He checked on us during the day to see if all was going g well. His service was nothing short of excellence! Thank you Tony!
Christine C