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Rabin B
Customer Reviews for Express Food & Vape
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went well. No changes needed.
William KYou gave me the truck on empty. You charged me for 24 moving blankets and two 4 wheeler Dollie’s that were not in the truck and no one told me there would be a surcharge for filling 9 gallons of gas, as the truck was returned to a stinking gas station. You also sent me to the wrong location for pick up and I wasted 1 hour getting ahold of you only to be told my location changed and you forgot to notify me. This was an additional 4 miles of travel each way.
James FI have no complaints about my experience with Express Food & Vape.
MARTIN MThe movers we hired through Uhaul to unload the truck never showed up. We asked that they show up at 1 pm. They texted that they would be there at 3:30, but the text was sent at 5:49. We had unloaded the truck ourselves by 1:15.
thomas cThis location lied about my fuel level, I actually added the fuel right there at their gas pump. For $24 dollars it’s not a big deal, but after 3 rentals in the last 4 months I’d expect to be treated a bit better?
Aaron TI have to wait more than 2 hours in the lot and when I finally got the key truck was behind other trucks I couldn’t get it out of the lot, and after trying to call someone for more than half an hour finally I was able to change the reservation to another location. The truck itself was clean and well maintained.
Antonio CAgain, dropping it off at a gas station and I had to do all the inspection work left me with a very poor experience
Bryan B