Customer Reviews for Extra Closet Clearwater
(U-Haul Neighborhood Dealer)

313 reviews

2080 Palmetto St   Clearwater, FL 33765
(Between Hercules and Belcher near the private airport)

(727) 447-8541

Location Hours

  • Mon-Wed: 8:30 am - 4 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(727) 447-8541

2080 Palmetto St
Clearwater, FL 33765
(Between Hercules and Belcher near the private airport)

Services at this Location:

Location Hours

  • Mon-Wed: 8:30 am - 4 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Assist with trailer hookup.

Gerald I. 
Rating:
5.0

Customer did not leave a comment.

Shelia O. 
Rating:
3.0

Customer did not leave a comment.

Greg A. 
Rating:
4.0

Customer did not leave a comment.

Breanna M. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
4.0

Easy to use...moderate pricing.

James M. 
Rating:
5.0

Good costumedservices

ROSA D. 
Rating:
5.0

Customer did not leave a comment.

artur B. 
Rating:
5.0

Wonderful experience! The gentleman at the rental facility was helpful, knowledgeable, extremely efficient and very professional. He made the rental experience a joy from beginning to end. Would definitely recommend him and this facility to anyone looking to rental from U-Haul.

Peter D. 
Rating:
5.0

Customer did not leave a comment.

Ronald S. 
Rating:
4.0

Customer did not leave a comment.

Barry W. 
Rating:
5.0

Customer did not leave a comment.

EMRIK H. 
Rating:
4.0

Quick drop off.

Dennis F. 
Rating:
5.0

Mr. Dave is very professional, kind and courteous! I miss Mr. John dearly who is resting with our load and savior. I've use Extra Closet for many years now. Blessings!

Edna C. 
Rating:
5.0

They were very helpful in getting me the right truck for the job

Raul S. 
Rating:
5.0

The gentleman who helped with the rental process was so wonderful!

Joshua F. 
Rating:
5.0

Customer did not leave a comment.

Fran Y. 
Rating:
5.0

Everything was easy and simple. easy pick-up and fast drop off! It was perfect. The van was clean and well maintained and worked perfectly for what we needed to do!

John B. 
Rating:
3.0

1- The checkin by phone takes way longer than i expected which ate in to the time I allotted for my project. If some things could be done before the actual pick up. 2- The car had 2 low tire warnings. I had to take time out of my project timeframe to go and fill the tire.

Raul S. 
Rating:
5.0

Customer did not leave a comment.

Bruno B. 
Rating:
4.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

great customer service

RICHARD T. 
Rating:
1.0

Customer did not leave a comment.

Jacques S. 
Rating:
3.0

This location should not be used as a drop off for trailers. Only one person and it was extremely difficult to remove the trailer from my truck.

Hope H. 
Rating:
5.0

Customer did not leave a comment.

Komal R. 
Rating:
4.0

When a customer reserves a truck months ahead of time they expect the truck to be at the store that they chose for convince not have to go to 3 stores to get a truck and deal with the extremely rude dark haired lady behind the counter at the Seminole store Next time I"m going to Penske

Carey M. 
Rating:
5.0

Customer did not leave a comment.

Orlyn O. 
Rating:
5.0

Customer did not leave a comment.

AMANDA L. 
Rating:
4.0

Only issue is ants in drivers door.

Stephanie K. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
3.0

Van was dirty inside. And it smells so bad. O hope someone going to clean.

Fili0 Z. 
Rating:
3.0

Customer did not leave a comment.

Eric R. 
Rating:
5.0

The guy there was very helpful and I was able to get the van I needed fast.

Nicholas V. 
Rating:
3.0

Dropped off after hours

Mike N. 
Rating:
5.0

Customer did not leave a comment.

Daniel T. 
Rating:
5.0

Nothing?? The man that helped me went above and beyond. He even cane outside to help me asjust rhe windows. He was - Kind,Very Courtesy, Professional & Knowledgable. Great asset to your company!

Tracy H. 
Rating:
4.0

Very polite and helpful at this location.

Joyce K. 
Rating:
5.0

Everything went well for me at this location. The gentleman who took care of me was very kind and efficient.

Kristin B. 
Rating:
5.0

Customer did not leave a comment.

george K. 
Rating:
3.0

The 26' truck was clean and easy to find. The app very easy to use. The truck was old, very loud because the exhaust was busted. Full blast outside and inside. My ears hurt after 30 minutes in it. Seriously loud. The breaks were very low. Engine in bad condition.

Jorge V. 
Rating:
5.0

Customer did not leave a comment.

shantay B. 
Rating:
5.0

Customer did not leave a comment.

Raymond H. 
Rating:
5.0

dave provided great service!

Chris R. 
Rating:
5.0

Customer did not leave a comment.

thomas B. 
Rating:
4.0

Have items available for sale like straps and furniture pads.

Kaylin A. 
Rating:
5.0

Customer did not leave a comment.

Christopher T. 
Rating:
5.0

Customer did not leave a comment.

Emily R. 
Rating:
1.0

Answer phone/return messages. I called several times with no answer, and left 1 message on Tuesday 12/31. As of today jan 2 330pm no one has called me back. You were listed as being open normal hours on new years and your voicemail said nothing about being closed when I called 12/31 to make reservations, so i made one on the website. When i showed up at 3pm jan 1 to pick up vehicle no one was there. Uhual changed to a 24/7 reservation so I could pick up with mobile phone. That took another hour. They changed the reservation from 4pm to 4pm, 24hr rental. When I dropped off today 1/2 I asked if i could receive any help for my trouble. I was told no because it not his fault and hes already helping me by not charging me for dropping the truck off 2 hours late. It was 3pm. I had truck until 4. I was an hour early. He then told me my reservation was a 2 so I had to drop off truck by 2. My reservation was never at 2. It was at 3. Then 4. He was very rude. He also cant read a gas gauge. Ive rented from here many times, it was my location of choice. A simple $5 coupon off my next rental would have made me happy. Now I'm not going to return at all.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Luz V. 
Rating:
5.0

Customer did not leave a comment.

Luz V. 
Rating:
4.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Alexander C. 
Rating:
5.0

Customer did not leave a comment.

maciej B. 
Rating:
5.0

Customer did not leave a comment.

Luz A. 
Rating:
5.0

Nothing. service was excellent and fast. Keep brian I think that was the manager very helpful guy

Jacky J. 
Rating:
5.0

Would definitely rent at this location again. Very friendly staff. Easy rental and easy to get in and out of the location. No better place than this in my area.

Jason B. 
Rating:
5.0

Customer did not leave a comment.

alex V. 
Rating:
5.0

Excellent experience! So fast, easy and service was outstanding!

Jason L. 
Rating:
5.0

Excellent

Farah N. 
Rating:
4.0

I was told at the office when I picked up the vehicle that the truck came with unlimited mileage. When I dropped it off I was told that I had to pay extra for mileage. The guy at drop off said that "Unlimited means something else" . Seems like I was rushed into a ripoff or at least mis-communicated to.

Ed G. 
Rating:
5.0

Awesome moving experience ... it just doesn't get any better. Movers were on time, careful, and quick ... and very pleasant to deal with.

Jeff B. 
Rating:
5.0

Best truck rental experience ever!

Robert H. 
Rating:
5.0

Bob at this location was great. Very friendly. I will always use this. I've been to other location. Bob was very welcominv

Chelesea S. 
Rating:
5.0

Bob was incredibly kind and friendly and made our experience very easy! Absolutely will come here again for service :)

Melissa K. 
Rating:
5.0

The clerk at the extra closet was very hospitable. He stayed after hours and helped us unload the truck and gave us complimentary water. Great experience.

Olatunji O. 
Rating:
5.0

The rental location and person who rented to us were great! The only thing I would say wasn't great was the return process. It was WAY too complicated. You wanted me to allow you to access my location via my browser, but then you wanted pictures of the location and vehicle. Then you wanted pictures of the fuel level and mileage. Maybe consider combining required photos into one section so you aren't having to go back and forth between the website and camera so many times.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Tana M. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
5.0

Nothing. Service was very good, person that helped us was very personable and friendly, with helpful information.

Linda A. 
Rating:
5.0

Customer did not leave a comment.

laurie M. 
Rating:
5.0

Customer did not leave a comment.

KAREN K. 
Rating:
5.0

Customer did not leave a comment.

Tracey H. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
1.0

Customer did not leave a comment.

Quaydrion B. 
Rating:
3.0

Customer did not leave a comment.

Ernesto M. 
Rating:
4.0

Tight spaces. Didn't talk to the people, after hours drop off. But I called and left a message, a return phone call saying the truck was received and in good shape would've been nice.

michael S. 
Rating:
5.0

My experience was perfect. Everything went right into place.

Neil C. 
Rating:
5.0

Very good service. Bob was friendly and efficient. Will definitely use Easy Closet Clearwater in the future for any moving or storage needs.

James P. 
Rating:
4.0

Nice person took care of us.

Mauricio M. 
Rating:
3.0

Prior to picking up the UHAUL, I placed the order on line. When I arrived, all of my paperwork was ready and the requested vehicle was available. (This has not always been the case in the past with other orders from other locations). Quick process!

Kimberly M. 
Rating:
5.0

Customer did not leave a comment.

dean C. 
Rating:
5.0

Customer did not leave a comment.

frank M. 
Rating:
5.0

Great service!

John C. 
Rating:
5.0

Customer did not leave a comment.

Judith C. 
Rating:
5.0

Customer did not leave a comment.

Alan C. 
Rating:
5.0

Customer did not leave a comment.

rhyan R. 
Rating:
4.0

Open earlier

Jennifer B. 
Rating:
2.0

Registered, reserved online. Put in my vehicle information and paid online. At the Uhaul site I had to go thru all those steps a second time.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

Wayne D. 
Rating:
4.0

Customer did not leave a comment.

danny R. 
Rating:
5.0

Great place, very accommodating, this is not the drop off we were scheduled to use. That place no longer accepts drop offs.

Joseph M. 
Rating:
5.0

The agent was very nice and prompt and said if we needed anything in the future he would be there for us !

mike A. 
Rating:
5.0

gentleman was very nice i am renting a uhaul again and requested this location for pick up for this reason :)

Kelli S. 
Rating:
2.0

Did not want to pay for insurance. Does not like policy of forcing customers to pay this extra fee. Won't be returning to this locaton.

Melissa L. 
Rating:
5.0

Customer did not leave a comment.

Sébastien G. 
Rating:
5.0

Customer did not leave a comment.

Juan C. 
Rating:
5.0

Customer did not leave a comment.

Alfred C. 
Rating:
5.0

Service was top-notch. Everything went smooth. Highly satisfied. The only suggestion is to make sure the status of what's available is more accurate. The website would display that both the pickup truck and van were available but they weren't at check out and then when I arrived to the facility, the pickup truck actually was available, this brought some confusion.

lorenzo P. 
Rating:
5.0

There was some trash under the seat that you couldn't see in the pictures, which we cleaned out. Not a big deal to me but may have been to someone else :)

Mia A. 
No reviews have been submitted for this location.

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