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LISA M
Customer Reviews for Extreme Fun Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was horrible. They didn't have the truck I ordered and routed us 45 minutes from the house, costing us 90 minutes of the movers we booked. Promised us a free truck rental for an extra day bc of their error and didn't put it in the system, so they thought we were late by a day. I kept getting transferred every time I called -- once, 6 times in a phone call (3 back to customer service). U-Haul is a disgusting joke of a company. No reimbursement for the lost labor. They could not care less about their customer's experience. I cannot stress enough that this should not be a company you work with. I will NEVER do so again.
Jena AGreat staff and very helpful
Adel MSuper nice & helpful! No improvements needed.
WALTER Sthank you
FRANKLIN RStraps are worn, one is about to tear Right tail light works on and off. Customer service good
FREDY SVery thankful for the support and service given by owners. Very helpful friendly people who did the job well considering our U-Haul experience. God bless them all!!
SHARON SNothing
LISA W