Customer Reviews for Exxon Station
(U-Haul Neighborhood Dealer)

10 reviews

13000 W State Road 84   Davie, FL 33325

(954) 627-1631

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(954) 627-1631

13000 W State Road 84
Davie, FL 33325

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Very easy!!! Nice People

Alejandra G. 
Rating:
5.0

Customer did not leave a comment.

MIchael G. 
Rating:
3.0

This was advertised as totally hands free. Unfortunately I still had to deal with an attendant who had to call into a call center for me to speak to a validation agent.

Neil P. 
Rating:
5.0

Check in process requires some overhead cover for adverse weather conditions and seeing the phone screen in bright sunlight. online checkout & check-in were both very user friendly. Thank you

LUIS V. 
Rating:
1.0

Worst customer service ever...after an hour someone solve my rental issue. Pick up and dropo off services sucks!!!

carlos R. 
Rating:
3.0

Customer did not leave a comment.

Jose C. 
Rating:
1.0

Completely disorganized when I arrived to pick up vehicle even though all the arrangements were made online beforehand. Upon return they tried to steal almost 100% increase in quoted price with nonsense charges that I disputed. Do not do business with this U-Haul dealer.

Charles L. 
Rating:
1.0

They actually told me I should have went to a U-Haul place...I told the guy that this IS a U-Haul place. Took two hours to rent a damn trailer that I had a reservation for. I rented a Penske truck earlier this week and did everything over the phone... No problems. After I picked-up the trailer, someone cancelled my reservation so when I went to take it back there was no place to take it. I immediately called the 800 number and spoke with two great people, but neither one could help me. Send customer service should have been able to help the customer. I had to call "traffic" back this morning and they were able to assist finally. Worst experience EVER with U-Haul. Caused way more stress then it was worth and put me two hours behind schedule because of the poorly trained people in Davie.

gregory M. 
Rating:
1.0

I had a reservation at 830am online but after the process i had to wait for the manager to get in and give me the keys (employees of gas station were not allow to give them) after verifying my id and reservation. The online checkin is usless here. I ended up leaving at 930 am so if you reserve here plan extrtime for all checking out process

Johanna G. 
Rating:
1.0

The person (Oscar)in charge when i picked up the equipment did not know how to deal with the uhaul procedure. He fumbled with the computerfor about half an hour before calling another for help. At one time he said i would have to go to another location for the trailer. I refused. It took about an hour and a quarter for me to hitch the transport. His attitude wss not the best. When returning to this gas ststion no one could give a receipt since i returned the trailer earlier.

David P. 
No reviews have been submitted for this location.

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