Customer Reviews for E-Z Discount
(U-Haul Neighborhood Dealer)

157 reviews

1250 Hwy 27 N   Marshall, AR 72650

(870) 448-3850

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(870) 448-3850

1250 Hwy 27 N
Marshall, AR 72650

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

I was uncomfortable here. The staff was pretty much like "yeah, what do you want we were talking?" I mentioned I needed to drop off my rental. He looks at me me for a minute and replies, "Yeah, we do that here." He proceeds to ask his coworker to handle it. She looks at me, sits there, crosses her arms and sighs. She fi ally made it to the counter and said, "What do you want?" She was listening to the whole conversation since the beginning. She then said I went over my miles and charged me a small fee. It was just an extremely unpleasant place and experience. I will not use them again. I will drive the extra hour to avoid this place.

RONALD K. 
Rating:
3.0

performed all trailer check in on cell phone and about to disconnect trailer when the attendant who was talking to someone in another vehicle came over to help

MICHAEL D. 
Rating:
4.0

Customer did not leave a comment.

KATHY T. 
Rating:
4.0

Customer did not leave a comment.

Keith W. 
Rating:
5.0

Customer did not leave a comment.

nathaniel W. 
Rating:
4.0

no comment

ALVIN B. 
Rating:
5.0

Uhaul needs to upgrade the dealership software used to rent trailers and auto transporters. my van was listed on the web page was not listed in the dealer software. so i was accepted online but rejected at the dealer. it required a couple phone calls from the dealer to Uhaul dealership service tech to get an override, this caused me an hour delay. in renting the auto transport trailer..

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS G. 
Rating:
5.0

They are so friendly and professional. The business is very clean.

DONALD F. 
Rating:
5.0

Customer did not leave a comment.

LOVENA L. 
Rating:
3.0

Customer did not leave a comment.

Amy P. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

Customer did not leave a comment.

Kimberly H. 
Rating:
2.0

Customer did not leave a comment.

LINDA D. 
Rating:
5.0

Customer did not leave a comment.

Frank E. 
Rating:
4.0

Customer did not leave a comment.

John S. 
Rating:
3.0

had checked on trailer on Tue. for Friday use. Had gotten prices on 4X8 and 5X8 trailer. When I went in Friday she wrote up a large u-haul by her notes. I went to attach to vehicle and noticed it was too large and not what I wanted. I went back inside and told her what too large. She asked me to get a number for trailer I wanted. I went back in and she rewrote bill. I asked if she credited 1st trailer and she said it came up $0 dollars for proper trailer. I asked if she credited 1st and she said it should be ok

buddy A. 
Rating:
3.0

When a customer asks for something to be fixed make sure it's fixed and working it's really frustrating when you pay all that money and you don't get what you're paying for

Geralene D. 
Rating:
5.0

Customer did not leave a comment.

Robert D. 
Rating:
4.0

Customer did not leave a comment.

sharon H. 
Rating:
5.0

Customer did not leave a comment.

Benjamin H. 
Rating:
5.0

Need fix tail lights on trailers when they have problems

eugene G. 
Rating:
2.0

There was no drop off box. We dropped it off on Sunday and cpuldnt fond one anywhete.

Rosalee C. 
Rating:
5.0

Customer did not leave a comment.

CASS C. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Can't think of a thing, Thanks so much!

david G. 
Rating:
3.0

Customer did not leave a comment.

jim M. 
Rating:
4.0

Not for sure everything was ready to go and in good working order

carl W. 
Rating:
5.0

Customer did not leave a comment.

tommy W. 
Rating:
5.0

Customer did not leave a comment.

DORA A. 
Rating:
3.0

Need to note the hours of this location. Not open on Sunday.

richerds G. 
Rating:
4.0

Customer did not leave a comment.

christian J. 
Rating:
5.0

Customer did not leave a comment.

barbara T. 
Rating:
1.0

The owner was rude, I had asked for shipping pads and a dolly and were charged for them and they didn't have them, windshield of truck was broken and again I was charged and needed the above items and was not provided them

Brad C. 
Rating:
2.0

train the personnel better the lady did not know much of anything

brian G. 
Rating:
5.0

Customer did not leave a comment.

barbara T. 
Rating:
2.0

Personnel were slow, not knowledgeable, and not very helpful. We were handed a set of keys and told to go find the truck by the numbers. The gas tank was not full when we picked it up and we were told to just make sure it had that much gas when we dropped it off. We took a picture of the gas gauge, then when we turned the truck back in we were charged for filling it up!

Thomas F. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
3.0

Customer did not leave a comment.

John B. 
Rating:
4.0

Customer did not leave a comment.

Eva T. 
Rating:
5.0

Customer did not leave a comment.

WYLIE H. 
Rating:
3.0

Customer did not leave a comment.

Bill S. 
Rating:
1.0

Had to make extra trip because they lied about having a 26ft truck then charged me for 127extra miles.

NATHAN B. 
Rating:
3.0

Customer did not leave a comment.

Wanda B. 
Rating:
1.0

After getting a email saying the trailer wasn't returned and calling EZ discount to find out and make sure the trailer was there I was told by a man I can't remember that far back. (1 week) He was very unprofessional. Will never use Uhaul again.

Dean L. 
Rating:
4.0

Customer did not leave a comment.

Buk B. 
Rating:
4.0

Great Service & Trailer

GARY T. 
Rating:
5.0

Customer did not leave a comment.

TARA D. 
Rating:
5.0

Very friendly and helpful staff.

Niles M. 
Rating:
3.0

Customer did not leave a comment.

LUV D. 
Rating:
5.0

Customer did not leave a comment.

janet C. 
Rating:
4.0

Customer did not leave a comment.

janis H. 
Rating:
3.0

Mileage is to expensive

CATHY H. 
Rating:
5.0

Customer did not leave a comment.

matt W. 
Rating:
3.0

Had some light issues however all went well.

SHERYL M. 
Rating:
4.0

Customer did not leave a comment.

Sherry L. 
Rating:
5.0

Customer did not leave a comment.

joeanne H. 
Rating:
4.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

VERY GOOD PEOPLE & FRIENDLY ALWAYS READY TO HELP. I WOULD RECOMEND THEM ANYTIME & TO EVERYONE. KATHLEEN S GILLUM

kathleen G. 
Rating:
3.0

No one mentioned we had to purchase an extra adaptor. Thankfully, e z discount had the adaptor conviently available for purchase.

Debby H. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
3.0

Customer did not leave a comment.

TERRY P. 
Rating:
5.0

Customer did not leave a comment.

JUAN ANGEL D. 
Rating:
4.0

Customer did not leave a comment.

duane I. 
Rating:
3.0

Customer did not leave a comment.

MICHAEL T. 
Rating:
5.0

Customer did not leave a comment.

DOIS T. 
Rating:
5.0

Customer did not leave a comment.

albert S. 
Rating:
4.0

Customer did not leave a comment.

ken L. 
Rating:
4.0

Customer did not leave a comment.

mark L. 
Rating:
5.0

Customer did not leave a comment.

BILL F. 
Rating:
4.0

My car was damaged when loading it on the car dolly. The dollies ramp was defective and slid out from underneath the car when loading. In addition I returned the dolly the same day I rented it on a 48 hour lease and yet was charged an additional days rental. All, a very poor experience.

gry S. 
Rating:
5.0

None!

Nick S. 
Rating:
5.0

Great service

Bill W. 
Rating:
1.0

Terrible service

Billy W. 
Rating:
4.0

Customer did not leave a comment.

dale M. 
Rating:
4.0

Customer did not leave a comment.

DALE E. 
Rating:
5.0

Customer did not leave a comment.

DALE M. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B. 
Rating:
4.0

Customer did not leave a comment.

Paul A. 
Rating:
4.0

Customer did not leave a comment.

isaac A. 
Rating:
5.0

Bad tires

JACOB L. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

Richard M. 
Rating:
2.0

The truck we rented was not available when we arrived. We were, however, given a larger truck at the price of the one we had requested. Truck cab was very dirty, with dried food on the steering wheel and console. The truck also did not have as much gas in it as was shown on the rental paperwork. Staff acted as if helping us was a major burden.

DANNY J. 
Rating:
4.0

Dropped off at another located, which was excellent in all aspects.

ROBERT R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
5.0

Customer did not leave a comment.

WENDY C. 
Rating:
5.0

Customer did not leave a comment.

DANIEL K. 
Rating:
3.0

Customer did not leave a comment.

KEITH W. 
Rating:
5.0

Customer did not leave a comment.

GILBERT R. 
Rating:
5.0

Nice people

MARINNE S. 
Rating:
3.0

Customer did not leave a comment.

Gayla O. 
Rating:
4.0

Customer did not leave a comment.

LACEY C. 
Rating:
3.0

The person that I spoke to on the phone at the number I was given to call to schedule a drop off was RUDE-RUDE-RUDE! She was not helpful at all and was not willing to help me schedule a drop off point that was different than the one listed on the contract EVEN though I was told at the pick up location to call and schedule a drop point since I didn't really know where I needed to drop it when through using. I have worked in the public sector for 35 years and I can assure you that she needs to work on her people skills!

RICK G. 
Rating:
4.0

Customer did not leave a comment.

DANIEL K. 
Rating:
3.0

I called earlier to see if one was available and was quoted the wrong price. I was told $40/day and 0.99/mile. That should've come out to $105. I was charged $170 +.

PAIGE S. 
Rating:
3.0

Customer did not leave a comment.

SUE G. 
Rating:
3.0

Could use more help.

DONNIE W. 
No reviews have been submitted for this location.

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