Low fuel when picked up. Made me late to my pick up for what I needed the truck for.
BENJAMIN M
Customer Reviews for Falcon Foods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not sure if the lockbox for key drop off has a time code for dropping off keys or if when the attendant notices the truck is returned, but either way I was billed for 1 extra day. According to my billing statement I was 20 minutes late for my return on Christmas day. Dec 25th. This is ridiculous.
Barbara DSomeone added the insurance to my final invoice when I declined it during my reservation.
Trenten MI should have taken photos of my mileage before I left. I didn’t expect uhaul to be a sub par company and rip me off. I will never use uhaul again.
Frederick SVery quick service all went well. Would use again
William LRaul and his staff at this location were very very helpful and without a doubt I will both use and recommend them again in the future
charles gI was very pleased. I needed a truck that day and I walked in and 10 minutes later I left with a truck!
YOUNG YEverything was perfect, they went above and beyond.
Robert RJust wish the truck had a ramp
Kevin PThe app approval process took over 20 mins.
David Q