Customer Reviews for Family Auto Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Family Auto Service Center

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lee D. on

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Honestly felt right at home.

Larry C. on

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On line info and registration given more consideration.

Rachel H. on

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Customer did not leave a comment.

Garrett P. on

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Returned after hours and it was extremely difficult to locate the drop off area which was across the street from where the UHaul vehicles appeared to be stored.

Triva C. on

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Everything went smoothly. Loren is so friendly and helpful.

Shannon S. on

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lawrence F. on

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Laura P. on

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The 24/7 app wouldn't work. Had to call. Then my credits cards weren't going through. Again, a problem on your end. When it did go through,after 5 tries, I was given the padlock code. Again, problems. It took 15min of playing with the lock before it opened. Your 24/7 program needs work!

Gary L. on

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Everything was excellent. I was hoping the passenger side fender folded down like the drivers side. Getting back into the car through the passenger side took some effort. Not a problem with the trailer, just unfortunate for me.

Jack B. on

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I had never rented from this place before and didn't realize they rented uhaul, would definitely rent from them again and would recommend to anyone.

DOUG H. on

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Customer did not leave a comment.

Jason R. on

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Had to pay for a extra 30 miles because this was not even close to the location that we needed. Still got changed by this location because I was a little over 3 miles over what I thought we would use. Would like my extra $10 back because of that since I filled the gas tank up way past the 3/4 mark. Truck was no where near a gentle ride driving it across town was like fighting a bull. Hopefully this next Uhaul truck I have to rent in the next week will be closer to home and a better truck.

Gary H. on

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Fast and great service and easy, people nice to deal with

Michelle B. on

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Customer did not leave a comment.

Triva C. on

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Best service

Jennifer H. on

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Put movers code on your receipt too

Christopher M. on

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John S. on

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David B. on

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Everything went smooth with the rental.

Sharon R. on

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john M. on

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chris B. on

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jamie B. on

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Scott C. on

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Very busy and successful place. Might want to have a second set of hands on Saturday to help the shop manager so he can effectively do his customer service duties for the shop and U Haul customers. Otherwise everything was excellent!

William H. on

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Mario R. on

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anthony P. on

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HEATHER B. on

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Tonya C. on

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james P. on

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Work on improving the fuel mileage too way to many fill up i had to spend over $400.00 in gas on top of the $1600.00 to rent the truck

Roger M. on

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The floor of the truck was dirty and it was generally not very clean. The people we worked with were very helpful and we appreciated them. I drove carefully (to help with milage) and the MPG seemed very good - I was impressed.

Rick H. on

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It took some time to learn how to navigate through the internet reservation, pickup and return process, but it was my first time. Knowing the system will speed up my next experience.