It was much easier to book in person then use the U-Haul app. Thank you for making this an easy process.
David P
Customer Reviews for Family Plus Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The people at the location where ok, had booked a 15inch truck. Was changed to 10inch without me knowing. Had even a proof of screenshot with the booked 15inch. However they b Played the blame game and sadly I had to get the smaller truck due to urgency. Hope the app is more accurate and the people helping especially the people booking dont just lie. Inspite of me saying multiple times that they booked the 15inch and i had the proof of it.
PARTH PStaff were helpful, friendly and courteous!
STANLEY P