The vehicle was late and i didn't get it Until 1 hour after my reservation. The interior was very dirty and smelled like marijuana smoke. It drove poorly and the brakes weren't great.Jesse D.
Speedy Cash & Cell Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Scarborough, ON M1E2M8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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When I reversed the car break is making noise but so far it was goodEdsel Jr P.
I was overcharged. My vehicle was canceled then when given smaller vehicle rates were promise less but charged higher rates.Ashish G.
The person at this location was very helpful. However, overall the U-Haul experience was horrible and I would not use U-Haul again. I booked a 20' truck at a location near me for the purposes of moving. The day before I was informed that not only was the size of truck I booked unavailable, but it is not at the location I booked. When I called in to fix this, I was informed that there was no truck available on the day I booked. I was given an option of driving 2 hours away or changing my moving date, both of which were unacceptable. The person I spoke to informed me they would speak to a manager and call me back. Upon calling back I was told they found me a truck. However, I still had to drive almost an hour to get this truck and then drive it back, which of course I had to pay mileage for. The location I had originally booked was 5 minutes from my home, so this was not an insignificant amount of mileage I was accumulating. Moreover, I was moving cities and had booked a pickup in one city and drop off in another city. However, I was then informed this would no longer be possible and I had to return the truck to the original pickup location. Again, accumulating substantial extra mileage all at my own cost, not to mention the huge inconvenience of having to turn around and bring the truck back to the first city. As I had no other options at this point since I was moving the next day I took the truck. Yet later that day I got a call from the pickup location to inform me that the 7:30am pick up I had scheduled and confirmed with the U-Haul representative would not be possible as they do not open until 10am. I was then forced to drop what I was doing and go pick up the truck a day early. This also forced me to purchase a city parking pass to park the truck on the street overnight. Overall, this was a horrible rental experience and I will never rent with U-Haul, again. I have also warned others I know who are moving to not use U-Haul as the service is completely unreliable.Maddie L.
Why we have to pay extra payments for visa card payments.Mikias K.