No one at desk. I had to find someone to help me after a while, in the garage, vacuuming a random car.JON-TODDCHRISTIA H.
Customer Reviews for Farkas Enterprises LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Requested items (dolly and moving pads) we're not included with contactless pickup. Vehicle was covered in snow, and not ready for pickup. Vehicle had two large dings/scrapes on side of cargo area that were not visible during inspection because they were covered in snow. Lot was also not plowed or shoveled, making retrieving the vehicle difficult. Absolutely would not recommend.Adam G.
UHaul initially moved my pick-up to a location two hours out of my way. No idea whyâ€¦ Farkas does a great job and I wanted to rent from themâ€¦ not hours away.NEIL H.
Customer did not leave a comment.UTE P.
Location was closed at drop off time. I had to just leave the trailer with no firm confirmation of acceptance. A little unsettling.John C.
Customer did not leave a comment.ROSAMOND B.
Just a lot. No uhaul signageJOHN M.
Customer did not leave a comment.LISA W.
Whole experience was excellentâ€¦.truck was clean and very comfortable and easy to drive, and load and unload. VERY HELPFUL IN MY MOVE.Rosamond B.
Customer did not leave a comment.bill S.
Customer did not leave a comment.Joseph M.
Customer did not leave a comment.William H.
Customer did not leave a comment.JILL N.
Difficult to reach by phone, being close I drove to them and got things organized. Everything went fine once there..Ann P.
Customer did not leave a comment.MARY JO B.
Customer did not leave a comment.John V.
They have courteous, helpful staff.David D.
Guy was very nice and thoroughJAMES B.
Customer did not leave a comment.Joshua M.
Your online process and the multiple steps and verification is too time consuming, having to wait for my identity to be verify for over 20 minutes, should have been told to me, I need to be on the road and your 5 minute process took over 30 before I was able to get the key to the truck! Uhaul Can do better, very disappointed in how it was handled for such a large corpTravis W.
Customer did not leave a comment.Ken L.
How can you improve on what is already greatEDWARD V.
The people operating this location are very helpful and friendly. My best Uhaul experience so far and I have rented from no less than 25 different locations in 5 different states.Jared D.
Super team and really helpful Great Experience!Michael L.
Courteous and helpful staff member.David D.
Farkas Enterprises are committed to providing a quality, professional experience.JEREMIAH C.
Everything went very smoothly. Very satisfied!Thomas K.
The online process that I had to use to pick up the vehicle -- it was a Saturday and the location was closed -- was slow and tedious. It required 15 minutes to wait from the time my information was entered to get a response from U-haul.Jeffrey H.
Customer did not leave a comment.David G.
Nothing at all, perfect!,Thomas K.
Customer did not leave a comment.RYAN D.
I think Farkas Enterprises LLC Is very good at customer service. He went above and beyond to make sure I got the trailer I needed. Thank you . If you need U-Haul in Rutland Vt. Drive to East Dorset to rent.Theodore G.
Andy was a great help and service was easy and fast! Very reasonable!!!NANCILEE K.
Customer did not leave a comment.Amber B.
Customer did not leave a comment.WILLIAM H.
Will never return to Uhaul. Will never be a customer. Awful customer service from corporate to individual retailers.SHANE K.
Customer did not leave a comment.Jared H.
Customer did not leave a comment.Jeffrey C.
Wrote comments on previous reviewKathleen U.
Andy was great, took just a few minutes to unhook everything, checked the truck and said all was good. He had on his computer that I was to be back a day earlier, but he called someone and made sure all was ok and paid in full!Kathleen U.
Customer did not leave a comment.Peter A.
Although we got sent to a location that was much further away from our home, the business was excellent, equipment perfectly clean and operational, and the staff were extremely friendly and polite. It almost made it worth the extra 30 min drive!Edward S.
Customer did not leave a comment.NICHOLAS K.
Customer did not leave a comment.CHRISTOPHER D.
Customer did not leave a comment.Ronda I.
Customer did not leave a comment.WILLIAM H.
NEW DEALER MUCH NEEDED. DOING A GOOD JOB.Barry R.
Customer did not leave a comment.Joe T.
Nice group.Claudia C.
Very friendly and professional. Thank you.Gillian R.