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Mark D
Customer Reviews for Farm Boyz Mercantile
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The inside of the windshield was filthy. We requested a 26' and weren't told they only had a 20' available until the day before the move. Our options were only to travel farther to get the smaller truck. We also reserved a hand dolly which they didn't have upon our arrival. And we requested 36 furniture pads, but they only had 12, half of which were soaking wet and smelled like fuel. The employee made me feel like I was being unreasonable for wanting what was reserved and seemed put out that I was upset that our only options included additional travel to pick up the necessary equipment. This was in a very remote area so I understand the limit on availability, but that challenge also applies to our options for solutions when the items we reserved are not available.
Tylor WGreat service. Easy rental
Douglas BStopped by on our way to make sure what time they closed. The gal was really friendly. When we dropped off the vehicle, the owner greeted us outside and told us we were good to go. Simple, quick, and easy!
David GI was originally scheduled for Spooner and it was changed the day before making it a longer trip for me. I should’ve had more warning as I would’ve chosen another location closer to home.
COLETTE SFriendly and welcoming service.
Victoria PNothing to improve on. We have rented UHAUL equipment from Farm Boyz a couple of times now. Jordan is very helpful and accommodating.
CLIFFORD PSmooth operation
DAVID SNo one was there to help me with the trailer I’m 74 years old not happy and was told I would get a discount because he needed that size trailer I
DAVID WVery friendly and helpful love this place!
LAUREN PAwesome to work with!
Tyler LJordan was fantastic!
Craig KContinue with your excellent communication and the easy process of renting.
Dave BFind more employees / partners like Jordan @ Farm Boys Mercantile.
Don hWas so easy to work with and accomodating! Gave us until the next day for drop off!
Gina WJordan at this location is great. Always goes above and beyond for his customers
JEFFREY H