My dolly was not included but I was charged for it. I could not pick up the vehicle without saying that I had all the equipment when I did not. I am afraid I will be charged for not returning equipment when I never had it to begin with.
John T
Customer Reviews for Fast Link Wireless Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This drop off location was very difficult to find as there was no signage; the only reason we knew it was the right place was because there were 2 other U-Haul trucks parked there. Additionally, the location didn't feel safe. As women, we were grateful to be dropping off the truck in daylight; if it were to be at night, or one of us were doing it alone, it could be problematic.
LYNDSEY HWhen picking up my reserved vehicle, it had not yet been returned. They called and found another location close by that guaranteed they had my rental vehicle. Upon arriving, everything was smooth and the vehicle was there. Everyone was very nice who I came in contact with
MICHELLE SThe guy in the shop was friendly and respectful and cool
DAVID HWill definitely come back. Great service.
NEDAL A