They overcharged us, we put 9 lousy miles on the cargo van and filled gas up to same as when we picked up, now I have to fight to get our money back!!
Carol R
Fast Link Wireless Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Well the owners were rude. Refused to print a receipt or check the vehicle with me there when the check out online was acting funny... Now all of a sudden I drove "100miles" when I stayed in town and drove no more than 65miles in town.
Hendrix1 RStaff rude . Didn’t check equipment before renting to us, broken mirror , smoke smell , not clean Charged my card for gas after I replaced the gas , had a person they didn’t physically see on the rental receipt. Did not change my authorization card . Cussing , very unprofessional loud music in the store. The worst experience I’ve ever had to be honest .
Crystal CPoor signage made this location hard to find. Staff was unhelpful, and their computer was not working. I had to install the U-Haul app onsite and check myself out. It took a long time, and I would never use this location again.
Timothy BOnly Above Average because I have not used U-Haul in over 20 years and have no other basis to rank my estimation
Jeffery H