Customer service was lacking… and I was charged for an extra day bc they only told me to drop the key into the return box and nothing about filling out a return form via a link that was sent that I never received. Boost mobile, perfume/cologne and uhaul… just trying to swindle anyone they can.
Kel L
Fast Link Wireless Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23224
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Location is NOT what we signed up for, but several miles out of the way. It’s not even a UHaul location, but a phone store that reeks of cigarette smoke. Very disappointed in U-Haul screwing up the location without asking/notifying us first.
Jennifer DThey overcharged us, we put 9 lousy miles on the cargo van and filled gas up to same as when we picked up, now I have to fight to get our money back!!
Carol RWell the owners were rude. Refused to print a receipt or check the vehicle with me there when the check out online was acting funny... Now all of a sudden I drove "100miles" when I stayed in town and drove no more than 65miles in town.
Hendrix1 RStaff rude . Didn’t check equipment before renting to us, broken mirror , smoke smell , not clean Charged my card for gas after I replaced the gas , had a person they didn’t physically see on the rental receipt. Did not change my authorization card . Cussing , very unprofessional loud music in the store. The worst experience I’ve ever had to be honest .
Crystal C