Customer Reviews for Fast Link Wireless Inc
(U-Haul Neighborhood Dealer)

Rating:

1.0

Staff rude . Didn’t check equipment before renting to us, broken mirror , smoke smell , not clean Charged my card for gas after I replaced the gas , had a person they didn’t physically see on the rental receipt. Did not change my authorization card . Cussing , very unprofessional loud music in the store. The worst experience I’ve ever had to be honest .

Rating:

1.0

Poor signage made this location hard to find. Staff was unhelpful, and their computer was not working. I had to install the U-Haul app onsite and check myself out. It took a long time, and I would never use this location again.

Rating:

4.0

Only Above Average because I have not used U-Haul in over 20 years and have no other basis to rank my estimation

Rating:

1.0

My dolly was not included but I was charged for it. I could not pick up the vehicle without saying that I had all the equipment when I did not. I am afraid I will be charged for not returning equipment when I never had it to begin with.

Rating:

2.0

This drop off location was very difficult to find as there was no signage; the only reason we knew it was the right place was because there were 2 other U-Haul trucks parked there. Additionally, the location didn't feel safe. As women, we were grateful to be dropping off the truck in daylight; if it were to be at night, or one of us were doing it alone, it could be problematic.

Rating:

4.0

When picking up my reserved vehicle, it had not yet been returned. They called and found another location close by that guaranteed they had my rental vehicle. Upon arriving, everything was smooth and the vehicle was there. Everyone was very nice who I came in contact with

Rating:

5.0

The guy in the shop was friendly and respectful and cool