I will say that the newer 26 foot truck was flawless and running with one exception I noticed the horn did not work, which could very well be a safety issue didn’t notice it until my first day out on the road. I don’t understand why U-Haul does not have their trucks full upon departure. Therefore, the customer can return it with a full tank to try to gauge that I had a little over a quarter of a tank when I pulled out is almost impossible for anyone to regulate or guess in which you always end up putting more than you started with that being said, I believe the gentleman at the return center was able to give me a small credit which only is fair . Other than that, my gal Darlene in Loveland Colorado did a fabulous job in getting it scheduled for me. I have a second truck coming this week and I hope I have the same great experience.
John B
Customer Reviews for Fate LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
All good. The desk person was very personable and quick.
ERIC LSee you again
Jim Lbetter sinage would be helpful
Patrick FI have used this Location on 3 different occasions. Each time the staff has been helpful and every detail has been handled appropriately. I highly recommend this location to anyone needing to rent a truck. , Longmont Colorado
KERMIT WNothing it was great.
JACKSON PRemind customers to replace fuel used before returning unit back to the renter.
ROGER SThe service in the location was sketch couldn’t get the stuff to load
Xavier GThe truck I rented did not had the added equipment that was rented, the people in the office weren’t helpful, I’m still expecting a refund for the equipment that wasn’t there.
Fernando PIt is across the street from another uhaul location that has significantly more signage, which is particularly confusing for returns.
Dave MMake sure they give you a correct email address so you aren’t spamming people.
Jamarlyn M