Reservation was honestly a nightmare with them changing pick up location in me twice after I declined pulling a trailer from my preferred and reserved location. I feel like it was changed because they found someone that would pull the trailer. Never had this issue in the past and will honestly think about reserving from someone else next time where before I never compared and just used U-Haul because it has been great in previous rentals.
Kalvin F
Fate LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Berthoud, CO 80513
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkI will say that the newer 26 foot truck was flawless and running with one exception I noticed the horn did not work, which could very well be a safety issue didn’t notice it until my first day out on the road. I don’t understand why U-Haul does not have their trucks full upon departure. Therefore, the customer can return it with a full tank to try to gauge that I had a little over a quarter of a tank when I pulled out is almost impossible for anyone to regulate or guess in which you always end up putting more than you started with that being said, I believe the gentleman at the return center was able to give me a small credit which only is fair . Other than that, my gal Darlene in Loveland Colorado did a fabulous job in getting it scheduled for me. I have a second truck coming this week and I hope I have the same great experience.
John BAll good. The desk person was very personable and quick.
ERIC LSee you again
Jim Lbetter sinage would be helpful
Patrick F