Customer Reviews for Fayetteville Scooters ATV Wholesales
(U-Haul Neighborhood Dealer)

Rating:

2.0

My receipt didn't indicate the location for drop off. I had to log in to find it. I've I found the location, it point had the name and not the address. The location moved recently and it's new address isn't updated in GPS causing me to go out of my way. The location and address should be listed for drop off locations.

Rating:

1.0

The drop off location was simply a box. It was not well identified and we spent a long time just making sure that we left it at the right place. It was during work hours on a Saturday but there was no UHaul signage or anything at the location and no bodies there whatsoever to ask anything to.

Rating:

5.0

First awesome experience with a truck rental . If I ever have to do it again ,this is where I will call.

Rating:

3.0

Friendly service and convenient location. I made the reservation on the app and still had to go through the entire paperwork process at the pick up location, seemed odd that I had to do it twice. When I asked about it, I was told "don’t worry, it won’t take long" so apparently it’s normal to have to do the paperwork twice. Truck was clean and in good condition.

Rating:

5.0

Easy process, friendly service.

Rating:

1.0

The entire experience was TERRIBLE.

Rating:

5.0

Good customer service

Rating:

1.0

The drop off location was not operational. I went to the shopping center next door neighbor auto parts store to find out some information after I looked up the drop off instructions, called multiple times the drop off center’s phone number without answer. Finally I called the national number going through the answering center’s menu. What a pain! And, I unable to receive help with a scheduled drop off location that supposedly is 24/7!? I would recommend that unless you can verify that the location has an open store front and is adequately manned, do not list location as a drop off location.