Customer Reviews for Fidalgo Bay Body Shop
(U-Haul Neighborhood Dealer)

1,405 reviews

7546 St Rte 20   Anacortes, WA 98221
(On the highway 20 spur that goes to Oak Harbor)

(360) 293-4775

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10 am - 1 pm
Special Operating Hours
  • 6/15/2026: Closed

Services at this Location:

Contact Us

(360) 293-4775

7546 St Rte 20
Anacortes, WA 98221
(On the highway 20 spur that goes to Oak Harbor)

Services at this Location:

Office Hours

  • Mon-Sat: 9 am - 5 pm
  • Sun: 10 am - 1 pm
Special Operating Hours
  • 6/15/2026: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Slo

LLOYD L 
Rating:
5.0

Customer did not leave a comment.

Sigrid W 
Rating:
5.0

Customer did not leave a comment.

PAUL P 
Rating:
5.0

Customer did not leave a comment.

Seth W 
Rating:
4.0

Customer did not leave a comment.

Rich D 
Rating:
5.0

Thank you

Lon R 
Rating:
5.0

Dry nice folks! Great to do business with!!

ALAN D 
Rating:
4.0

Check-in was a somewhat slow, which really affects future decisions on whether to rent or not. I reserved online in hopes of speeding things up since the previous time was slow also. No such luck. Otherwise, all good.

Mike H 
Rating:
5.0

Wonderful staff, so kind and professional!

joel r 
Rating:
4.0

Customer did not leave a comment.

Rand P 
Rating:
5.0

Customer did not leave a comment.

Jonathan C 
Rating:
5.0

Everything went smoothly the first time. Friendly and helpful staff.

Brian T 
Rating:
5.0

Customer did not leave a comment.

MERY S 
Rating:
3.0

Customer did not leave a comment.

Erin C 
Rating:
5.0

Customer did not leave a comment.

Margaret T 
Rating:
4.0

Great people, good trailer!

Ric P 
Rating:
5.0

Thank you for all your help! It was a smooth transaction from start to finish. When I showed up, the truck was ready with the blankets I needed already inside. A quick glance over and I was on the road. Returning was just as easy. Great people running t his operation. They made it very easy and were very outgoing to help! Thank you! I will return again, if and when the time should call!

Jason K 
Rating:
5.0

Excellent customer service!

Erica S 
Rating:
5.0

Customer did not leave a comment.

Robert N 
Rating:
5.0

Fidalgo Bay Body Shop is nice to deal with but uhaul as a company needs to clean things up a bit.

Gabe B 
Rating:
5.0

Dropped off after hours so aI didn't meet anyone

Michael D 
Rating:
5.0

Wow! Huge and clean!

Edmond T 
Rating:
5.0

everything is good.

WILLIAM B 
Rating:
4.0

Customer did not leave a comment.

Daniel P 
Rating:
5.0

Customer did not leave a comment.

Rocky E 
Rating:
5.0

Perfect trailer rental - very friendly and helpful customer service. Convenient location for the islands, Anacortes, Whidbey, Fidalgo.

MICHAEL J 
Rating:
5.0

Great people and my fifth time renting from this family-run location. I would highly recommend them to anyone needing any type of rental that U-Haul has.

KEN R 
Rating:
5.0

Customer did not leave a comment.

JAMES H 
Rating:
5.0

Customer did not leave a comment.

Brian K 
Rating:
5.0

The woman who helped us was very helpful and did everything possible to have our truck ready and get us on our way. We would give her six stars if we could!

Cary B 
Rating:
5.0

Customer did not leave a comment.

John S 
Rating:
5.0

Not the fault of the pick up location but outside of the trailer was looking pretty rough. I think it was just an old trailer. Decals were damaged and shrinking. Just seems like time for corporate to refinish the exterior of the trailer. Interior was in damaged although not the cleanest I’ve rented.

Erich Z 
Rating:
5.0

Smooth, easy transaction. Excellent equipment. Friendly service.

Russell G 
Rating:
5.0

EaSY ACCESS AND ALWAYS VERY HELPFUL!

Ross M 
Rating:
5.0

Very friendly and hassle free agents. Very good price point. I couldn't have asked for a better experience!

john h 
Rating:
5.0

Customer did not leave a comment.

Zach W 
Rating:
5.0

Customer did not leave a comment.

Gabrielle G 
Rating:
5.0

Great customer service. Pleasant and professional.

WILLIAM B 
Rating:
3.0

Customer did not leave a comment.

LOGAN W 
Rating:
5.0

Customer did not leave a comment.

KATHRYN S 
Rating:
5.0

Customer did not leave a comment.

JOHN M 
Rating:
5.0

Very kind and personable, willing to help, no matter what.

STEVEN I 
Rating:
5.0

Customer did not leave a comment.

SETH D 
Rating:
5.0

Customer did not leave a comment.

JOHN G 
Rating:
4.0

Nothing, it was super smooth. Thanks!

PAUL D 
Rating:
5.0

From pickup to drop off, this experience was terrific! I'll definitely continue to utilize UHaul & their affiliates for my future moving needs.

TOM F 
Rating:
5.0

Managers are very personable and efficient. I have rented from them in the past. Always a great experience.

WILLIAM B 
Rating:
5.0

Customer did not leave a comment.

Ian G 
Rating:
5.0

Customer did not leave a comment.

GARY A 
Rating:
4.0

Customer did not leave a comment.

JON L 
Rating:
5.0

Customer did not leave a comment.

STEVEN L 
Rating:
3.0

Would prefer location closer to ferry terminal

Jay I 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P 
Rating:
5.0

Very friendly, efficient and accommodating; THANKS!

Leonard E 
Rating:
4.0

Very Nice people!

Robert E 
Rating:
4.0

my only complaint with this site is they didnt do anything to make it right except hand over a number to call.

Tina H 
Rating:
5.0

I've been using this location for years, the service is Super friendly, professional, fast and reliable. The owners are the reason I keep coming back. Thank you

SCOTT P 
Rating:
5.0

Customer did not leave a comment.

MATTHEW F 
Rating:
5.0

Nothing. It was great!! 🙏🏻👍🏼

Nicholas M 
Rating:
5.0

Customer did not leave a comment.

SYDNEY K 
Rating:
5.0

Customer did not leave a comment.

KENNETH J 
Rating:
5.0

Excellent service

JEFFERY V 
Rating:
5.0

Amazing staff and friendly service.

TRENTON T 
Rating:
5.0

Excellent!

TYLER C 
Rating:
5.0

It’s always great working with Cindy! Half the reason we go to the location is because of the people running it are always fun and delightful to work with

MATTHEW R 
Rating:
5.0

Best people in the world to deal with.

WILLARD M 
Rating:
5.0

Customer did not leave a comment.

JOEL F 
Rating:
5.0

Thank you

MEHDI M 
Rating:
5.0

Customer did not leave a comment.

PATRICK C 
Rating:
5.0

Customer did not leave a comment.

CONNOR B 
Rating:
3.0

The shop owners are nice and professional. The disconnect between corporate reservations and local shops for changes to an existing rental is in need of serious work.

James M 
Rating:
5.0

We value EVERTHING you do for us the many times we have used your services.

JOSEPH W 
Rating:
5.0

Customer did not leave a comment.

SHELLY O 
Rating:
5.0

Have a truck closer to my location then where it was at but everything worked out good.

LAWRENCE L 
Rating:
5.0

Nothing

CLIFFORD S 
Rating:
5.0

Super friendly, easy to work with and schedule, large stock, I will make them my go to U-Haul service! Great experience!

EDWARD B 
Rating:
4.0

It's too far away to recommend.

HEATHER S 
Rating:
5.0

Customer did not leave a comment.

JORDAN C 
Rating:
5.0

Customer did not leave a comment.

SYDNEY K 
Rating:
5.0

Customer did not leave a comment.

LINDA M 
Rating:
4.0

Reservation and pick up was very easy and efficient. The trailer had sawdust in it, but was easily swept out. We were caught by surprise when we had to buy a trailer toungue jack for $130!!

JAMES H 
Rating:
5.0

Customer did not leave a comment.

DEBORAH H 
Rating:
5.0

Customer did not leave a comment.

SCOTT B 
Rating:
5.0

Great spot to drop off the trailer. They were friendly and sorted everything out.

Richard B 
Rating:
5.0

Great service at this location

Steven O 
Rating:
5.0

Customer did not leave a comment.

BEN S 
Rating:
5.0

Super friendly staff and well equipped location

MICHAEL G 
Rating:
5.0

Wonderful !!!

david s 
Rating:
5.0

The staff was friendly and knowledgeable. Will definitely recommend this site.

SHAWN D 
Rating:
5.0

Customer did not leave a comment.

DEBORAH B 
Rating:
4.0

Customer did not leave a comment.

PAUL M 
Rating:
5.0

Customer did not leave a comment.

KEVIN T 
Rating:
5.0

Location easily accessible and staff friendly and helpful.

RENEE H 
Rating:
5.0

Customer did not leave a comment.

Sean P 
Rating:
5.0

Customer did not leave a comment.

ROMAN R 
Rating:
5.0

Customer did not leave a comment.

THOMAS B 
Rating:
5.0

Customer did not leave a comment.

GREGORY S 
Rating:
5.0

Customer did not leave a comment.

STEVEN F 
Rating:
3.0

Customer did not leave a comment.

JON L 
Rating:
5.0

Customer did not leave a comment.

GREGORY H 
No reviews have been submitted for this location.
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