This was a terrible experience all around. The man did not speak one world of English, had zero idea of what to do for a return, no computer, tried to take a picture of my DL, tried to keep my paperwork, and had no idea how to open the trailer door to look inside! He also did not offer to help me unhook the trailer and it’s my opinion, that he couldn’t have unhooked it anyway. This should NOT be an authorized Uhaul place and should be looked at. I would be ashamed for my company to allow this as a pick up and drop off location.
Stephanie F
Customer Reviews for Fill Up And Smoke
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make the process cheaper :)
jessica kI expressed with concern before leaving with the UhAul the information was incorrect. I explained I needed a 1 way trailer rental, if the guy said okay no problem why am I being charged for a wrong location drop off?? I need another rental to move and from this alone I doubt it’s going to be with UhAul
BRANDON B