Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very pleased with the 5x8 enclosed trailer that had the ramp instead of the usual doors. Loading and unloading was much much easier.
JAMES E
Rating:
5.0
Customer did not leave a comment.
DAVID E
Rating:
5.0
Customer did not leave a comment.
Danny R
Rating:
5.0
Customer did not leave a comment.
Ethan J
Rating:
5.0
Customer did not leave a comment.
Daniel B
Rating:
4.0
Nice man working the facility but opened about 10 minutes late. Because of him working by himself I had to hook up the trailer myself. I had some issues with old back injuries
Jeff L
Rating:
5.0
Customer did not leave a comment.
TIMOTHY C
Rating:
3.0
Customer did not leave a comment.
RONNIE D
Rating:
5.0
Customer did not leave a comment.
Christopher M
Rating:
5.0
Customer did not leave a comment.
SEBASTIAN S
Rating:
5.0
Very friendly and helpful worker, had a gift certificate and he made sure we got it worked out. Will use location again.
NORA F
Rating:
5.0
Customer did not leave a comment.
DAVID H
Rating:
5.0
Customer did not leave a comment.
MICHAEL P
Rating:
2.0
I ordered a 20ft box truck. Didn't have it had to take a 26ft truck.
I ordered an appliance dolly. Didn't have one!
TIMOTHY K
Rating:
5.0
Customer did not leave a comment.
RICKY M
Rating:
2.0
Customer did not leave a comment.
SHAYNA B
Rating:
5.0
Next time, I’d have the hitch ready.
KEVIN H
Rating:
5.0
Customer did not leave a comment.
FRANCISCO J
Rating:
5.0
I didn't get the gas just right i apologize for that! My first experience driving a uhaul was pretty good! I will definitely use this location again in the future if I ever need to rent one again! Thank you
MARGARET B
Rating:
3.0
It was ok
TERRELL P
Rating:
5.0
Friendly and efficient. Will return to this location for future rentals
RICHARD M
Rating:
5.0
Customer did not leave a comment.
Ronald B
Rating:
5.0
Customer did not leave a comment.
JERRY E
Rating:
3.0
This location was a multiuse location. There were hot rod cars parked inside and engine blocks on stands it was unorganized and the parking area was undesignated.
MORRIS B
Rating:
5.0
Thank you John. I had a great experience and your help was much appreciated.
RALPH D
Rating:
4.0
Customer did not leave a comment.
Patrick H
Rating:
5.0
Odomete
chris M
Rating:
5.0
Customer did not leave a comment.
Ramon V
Rating:
5.0
We dropped it off after hours so no one was there but the app made it easy to drop off.
Joel S
Rating:
5.0
Customer did not leave a comment.
MARCO S
Rating:
5.0
The folks at this facility were amazing. They were extremely helpful, very communicative, and fun to chat with. The represent the U-Haul company very well.
BRIAN S
Rating:
5.0
Thanks
RALPH D
Rating:
5.0
Customer did not leave a comment.
DARREN M
Rating:
5.0
Great people and great location
Made drop off quick and easy
RICH R
Rating:
5.0
Customer did not leave a comment.
WILLIAM T
Rating:
5.0
Nothing
RICHARD R
Rating:
4.0
Customer did not leave a comment.
DOUGLAS H
Rating:
3.0
Customer did not leave a comment.
DENNIS A
Rating:
4.0
I didn't have much interaction with the staff member. I pulled into First Class Auto with the U-Haul truck and transport trailer. She took the key and thanked me and I was on my way. Overall, my experience from Indiana to Tennessee with your company was positive ... no issues!
KIM D
Rating:
5.0
Very friendly and helpful. AAA+++
JAMES H
Rating:
5.0
Customer did not leave a comment.
Brian O
Rating:
5.0
Excellent service, excellent support. No complaints.
BENJAMIN W
Rating:
5.0
Every thing went smoothly and no problems. Will use them again in the near future.
FREDERICA O
Rating:
5.0
Always on point. They go out of their way to make things happen for me. Really appreciate the customer service.
Chris J
Rating:
4.0
It was better than expected
STAN C
Rating:
5.0
Customer did not leave a comment.
OSCAR M
Rating:
4.0
Customer did not leave a comment.
RANDY W
Rating:
5.0
Customer did not leave a comment.
LESLIE N
Rating:
5.0
Customer did not leave a comment.
SHAUN F
Rating:
5.0
Customer did not leave a comment.
CLETUS C
Rating:
5.0
Customer did not leave a comment.
RANDY W
Rating:
4.0
Customer did not leave a comment.
steve p
Rating:
5.0
Excellent customer service
SHIRLEY M
Rating:
5.0
Customer did not leave a comment.
DAVID C
Rating:
5.0
The inside side rails on the driver side had been replaced, but were not to the standard on the passenger side.
CURTIS W
Rating:
5.0
The store owner is by fare the best costumer service I have ever experienced with uhaul.
He did go far and beyond my expectations to fix the issue I had with something that I had nothing to do with,thru uhaul.
Thank you.
LIVIO S
Rating:
5.0
I had them do a local move for me. They did a great job
terrence m
Rating:
3.0
Fleas or bugs in truck and smelled like cigarette smoke
TERRY W
Rating:
5.0
Customer did not leave a comment.
JOSEPH H
Rating:
3.0
Customer did not leave a comment.
TOMMY G
Rating:
5.0
Uhaul needs to supply a spare tire
Curtis W
Rating:
5.0
Customer did not leave a comment.
RICK M
Rating:
4.0
Customer did not leave a comment.
DANIEL W
Rating:
5.0
Customer did not leave a comment.
WILLARD C
Rating:
5.0
John was an awesome guy to work with very nice and knowledgeable and will definitely deal with him in the future
MICHAEL C
Rating:
2.0
Customer did not leave a comment.
SUSAN S
Rating:
3.0
Customer did not leave a comment.
William W
Rating:
4.0
The people were really nice
CHRISTANE S
Rating:
5.0
Customer did not leave a comment.
KARLA W
Rating:
5.0
Very convenient and accommodating
CHRISTOPHER J
Rating:
5.0
Everyone was so helpful with my entire moving experience. Im so grateful for the help I received.
kathie b
Rating:
5.0
Customer did not leave a comment.
KIMBER K
Rating:
4.0
Customer did not leave a comment.
PHILLIP S
Rating:
5.0
This is the 2nd time I have used this location. Very respectful and helpful
ALLEN S
Rating:
5.0
Customer did not leave a comment.
danny j
Rating:
5.0
Customer did not leave a comment.
Sherry R
Rating:
2.0
The place was filthey and and they were not very helpful II would not get a refund
Robin A
Rating:
3.0
Open on Sundays, rare for the area. Courteous and family oriented.
SHAWN A
Rating:
5.0
Customer did not leave a comment.
milissa G
Rating:
5.0
Customer did not leave a comment.
Richard V
Rating:
5.0
Fast, friendly service.
Elise J
Rating:
5.0
Customer did not leave a comment.
STEPHEN L
Rating:
5.0
Everything was great, the staff at this store is excellent!
frederick s
Rating:
5.0
Don’t change anything… very friendly…. Quick and easy!