Customer Reviews for Fishhawk Storage
(U-Haul Neighborhood Dealer)

806 reviews

16617 Fishhawk Blvd   Lithia, FL 33547

(813) 684-6836

Location Hours

  • Mon-Fri: 8:15 am - 4:45 pm
  • Sat: 8:15 am - 3:45 pm
  • Sun: Closed

Services at this Location:

Contact Us

(813) 684-6836

16617 Fishhawk Blvd
Lithia, FL 33547

Services at this Location:

Location Hours

  • Mon-Fri: 8:15 am - 4:45 pm
  • Sat: 8:15 am - 3:45 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Emory W. 
Rating:
5.0

These guys were great. They went above and beyond unraveling the mess that the Margate location screwed up.

MARK M. 
Rating:
5.0

Customer did not leave a comment.

Jose G. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

EDGAR L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer service was excellent. The trailer had no left turn or brake signal. Need to look at the bulb or wiring. Also noticed a screw in rear drivers side tire in the tread. Did not appear to puncture as air pressure was fine however need s to be looked at.

BRADLEY M. 
Rating:
5.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

The owner of fishhawk storage is a nice guy. He was training a younger guy and he seemed to pick it up quick.

TREVER B. 
Rating:
5.0

Customer did not leave a comment.

Noah A. 
Rating:
4.0

Customer did not leave a comment.

Warren B. 
Rating:
5.0

Customer did not leave a comment.

Kathryn H. 
Rating:
5.0

Customer did not leave a comment.

Henry H. 
Rating:
3.0

The steering was very loose

ken W. 
Rating:
5.0

Customer did not leave a comment.

Alphonso G. 
Rating:
5.0

They need to get up to speed with the on-line 24 hour APP check-in & out. They still don't have that, I believe.

Stephen F. 
Rating:
5.0

Ok, b/c you asked: for some unknown reason 48h before rental date, uhaul representitive called and explained that there are NO available trucks of the size I need in my nearest location. It was rebooked to another location with my approval. Hmm so I called my original location, near me in Fishhawk to see it this is right. Suprisingly, they said it is NOT accuarate. Many trucks were still there on that day, and the day before and after.. Very confusing, why „the system” would not pick that up? Or see it differently.. Original location changed my booking back and it all worked. Not sure, if this was based on a true information, or not, but I would have to drive extra 25min each way as the trucks sit available near me. Check my booking to see the location changes prior & see if this is ok. Thank you!

ROBERT W. 
Rating:
5.0

Great overall experience!

Jacob C. 
Rating:
5.0

Customer did not leave a comment.

JAYNE G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

Customer did not leave a comment.

MARK G. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Friendly and accommodating staff.

Michelle G. 
Rating:
5.0

Friendly service, clean and well-maintained equipment!

Aaron B. 
Rating:
5.0

Customer did not leave a comment.

Jerry A. 
Rating:
5.0

Quick, easy, effortless! U-Haul has arrived! Keeping it simple. Easy and convenient!!! Best!!

Harry G. 
Rating:
4.0

Night drop off

April L. 
Rating:
5.0

Very nice people.

Lorissa D. 
Rating:
5.0

Helpful friendly staff.

George S. 
Rating:
5.0

Customer did not leave a comment.

Gary A. 
Rating:
5.0

Great service clean vehicle!

Jennifer B. 
Rating:
5.0

The truck I picked up was damaged and the damage had not been noted by whomever checked it in previously. Major damage to the grille and the AC condenser from what appeared to be a strike from a foreign object or possibly an animal. While this was noted in my inspection, the fact that a vehicle damaged so badly was not identified prior to placing it in service was very troubling, and not to expectations I have had based on numerous previous AHaul rentals. The rental agent was very good and took copious notes and photographs of the damage. However, due to the limited number of units available for rental I had no choice but to take this one.

Daniel P. 
Rating:
5.0

agent is nice

jason Z. 
Rating:
5.0

Customer did not leave a comment.

TK L. 
Rating:
5.0

No recommendations. I believe it was Missi that was working, and she was amazingly helpful with getting everything taken care of.

steve T. 
Rating:
5.0

Very courteous and professional. Quick check in check out!

James D. 
Rating:
4.0

Clean and disinfect the trucks. The last truck I rented smelled like urine or had an animal in it. Disgusting!

MARICELA R. 
Rating:
5.0

These managers are AWEEESOME! They ALWAYS treat me perfectly!!

CINDY H. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

EDMUND E. 
Rating:
5.0

Great staff, helped me do exactly what I needed and more

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

CALECIA M. 
Rating:
5.0

The parking is limited and very difficult to not block buildings or driveways for vehicle. It would be nice if the had a designated uhaul drop of location.

Deshanda R. 
Rating:
4.0

It would be nice if a contactless pick up was actually contactless.

Julia L. 
Rating:
5.0

Customer did not leave a comment.

DEANNA V. 
Rating:
5.0

Customer did not leave a comment.

Kathleen F. 
Rating:
5.0

Great service. The attendants behind the desk are wonderful. Can't say enough about their kindness. They're excellent.

Humberto B. 
Rating:
5.0

The attendants are very cordial and lovely. The best!!!!!

Batista H. 
Rating:
5.0

.

jennifer W. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN F. 
Rating:
5.0

The employees at this location go above and beyond to provide their customers with the best rental experience possible. I'm a repeat customer at the Fishhawk location and will continue to use this location for all my truck rental needs.

Dennis F. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY C. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

On line check-in was easy to use and expedited the overall process.

CAROLYN R. 
Rating:
5.0

The entire process was painless! In and out in a very short time! Great customer service!!

Robert H. 
Rating:
3.0

When I picked up the keys for the vehicle it was storming so I came back after hours and picked up the truck. The inside smelled horrible. I used Lysol wipes on the inside and it was absolutely gross. The steering wheel alone turned the wipe totally brown. The cup holders looked as if someone spit tobacco in them. Plus there was a used face mask in the truck. I rent from Uhaul on a regular bases and this was definitely the worse vehicle on the inside I have ever picked up. Especially with Covid 19 going on this was definitely unacceptable but I didn't realize the issue when the UHaul was picked up due to the weather. I will be looking at everything a lot closer when picking up next time. I'm sure this store did not follow CDC guidelines.

Eric R. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Emilio G. 
Rating:
3.0

A week before my rental, I went for the pre-rental inspection, and he didn't even go look at my vehicle. Turns out, I needed to have a wiring kit installed. When I went a week later to pick up my trailer, it was discovered. I spent the next 3.5 hours going to 3 different Uhaul locations trying to get a wiring kit installed. This never succeeded, so I had to change my rental to a truck. I could have had this done during the week before the rental if the inspection had actually been done. Otherwise, the employee was very helpful and tried to help me solve every problem.

MARY H. 
Rating:
5.0

Awesome customer service as always from Fishhawk Storage. Jeff was especially helpful and accommodating. Definitely recommend Fishhawk Storage for all your storage and U-haul needs.

Michael C. 
Rating:
4.0

Customer did not leave a comment.

Dan A. 
Rating:
5.0

Ed was very friendly, helpful, and knowledgeable

JULIE B. 
Rating:
5.0

Customer did not leave a comment.

Marie H. 
Rating:
4.0

There were several bits of glass throughout the trailer floor that could have cut our fingers and/or damaged our stuff.

Dale W. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Customer did not leave a comment.

Francis C. 
Rating:
5.0

Customer did not leave a comment.

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

Ulrike D. 
Rating:
4.0

I can't think of anything

Greg B. 
Rating:
5.0

The staff was super helpful and kind. It was a wonderful experience. I recommend this location to anyone who needs to rent a moving truck!

Cynthia L. 
Rating:
3.0

Customer did not leave a comment.

Victor O. 
Rating:
3.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

Very helpful! Customer service was great. Truck was clean. Too easy!

Margaret B. 
Rating:
5.0

Customer did not leave a comment.

Eric G. 
Rating:
5.0

Customer did not leave a comment.

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Stuart M. 
Rating:
5.0

Truck smelled heavily of smoke. My clothes smelled of Unacceptable!!!

Scott G. 
Rating:
5.0

Jeff was great. He was very informative and friendly. He did a great job. Please just continue to employ people like him.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Jeff C. 
Rating:
5.0

Customer did not leave a comment.

Dana T. 
Rating:
2.0

He didn't tell me I could pay by cash so I had to wait 45 minutes to him to try to figure it out and it still ended up paying by my credit card. Then I got overcharged for the rental truck and now I have to call the company

Maria P. 
Rating:
5.0

Customer did not leave a comment.

MICHAELN T. 
Rating:
5.0

Customer did not leave a comment.

Theresa B. 
Rating:
5.0

Friendly, professional staff and process went very smoothly.

Douglas S. 
Rating:
5.0

Customer did not leave a comment.

Cody M. 
Rating:
5.0

Great customer service experience.

Christian S. 
Rating:
5.0

Customer did not leave a comment.

tony N. 
Rating:
5.0

Customer did not leave a comment.

Charlie N. 
Rating:
5.0

Great customer experience!

Edward F. 
Rating:
2.0

I am not sure where the blame needs to land on this issue. I was told that the Fish Hawk U Haul staff could not help me attach the trailer to my truck. The double axel 6 x 12 trailer is very heavy and I have a birth defect in my back and Im not supposed to lift more than 25 pounds per my doctors orders. Somebody within Uhaul needs to figure out how to attach the trailers to the vehicles without causing injury to customers or employees. I have rented from other uhaul rental centers and they always connect them to my truck for me. Unfortunately this is a deal breaker for me and I will not be returning to this location.

CHRISTOPHER L. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Kendrick C. 
Rating:
5.0

Ed at FishHawk Storage in Lithia is awesome. He always takes great care of me for any of my storage and moving needs.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

Edward L. 
Rating:
5.0

Customer did not leave a comment.

michael S. 
No reviews have been submitted for this location.

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