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Theresa Salinas
Customer Reviews for Fishhawk Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Grant was a true professional and everything went according to plan very smoothly
Richard HokeThe truck had very loud front wheel bearings, I do believe it needs maintenance Great and helpful team
Monte YoderIt would be nice if they have more than one cargo van, as I like to utilize the weekly and monthly rental option which is not possible at times.
MIKE MIANAllocate more auto transports to this location. I use them often.
STEPHEN GRANTVery good service the guy was very professional
Manuel OrtizVery easy to reserve online, easy pickup and return. Truck drove fine.
Denise ToddWorked out great and Ed was awesome. Had it back in 3 hours.
Richard TerryWould be great if you had a Ford Transit at this location. I use alternate rental providers now when I need that type of vehicle.
Michael MianUnfortunately they no longer have the ford transit for rent (better fuel economy, size and other features) which has meant I have had to look elsewhere for my rental needs much of the time now.
MIKE MIANThey were ready for me and very helpful getting the trailer set up. Drop off was a breeze.
Allan WeberGive more time window than 30 minutes before threatening to cancel rental
Jeremy TaylorGreat service
HARRY COWANGood nice tools thanks
VALDEMIR DASILVAAdjustments are needed on the rear doors to ensure the latch cannot move past the top of the cab unless locked into the open position. The created a very dangerous situation - one had to push the door back towards the front of the truck, place you hand on the latch system whilst the door was being held, and release the latch so that the door could be closed. If the door were to release, there was a vey real Chance one could loose a fingers.
Mark JacksonEven with his “10 years of doing this” Ed should not be the GM, what an awful example of the company. He was extremely unprofessional and quite honest, rude. He talks over people, doesn’t give the benefit of the doubt when things are just a misunderstanding. Instead of educating with professionalism and offering solutions, he waits for you to figure out the solution with HIS company and chastises you because you don’t know all the ins and outs to U-Haul. Absolutely absurd to deal with him and will tell everyone to avoid this horrendous location. Such a shameful experience.
Rebecca BURSEYCleaning the vehicles
Warren BarnesThe auto transport had a vibration in the tires which was annoying.
STEPHEN GRANTGreat customer service!
Steven SmithFast and easy rental. Won’t go anywhere else
Greg CotnerAlways a pleasure to do business with this local U Haul location in Lithia Florida.
STEPHEN GRANTAlways great to do business here .
Melanie MontoyaI did not catch his name, but the gentleman that works at this location is 100% top notch. Excellent customer service.
Donna GonzalezGreat drop-off experience.
Jeremy HoffN/A
Richard HokeFishhawk U-Haul is great
Dan FazziniGreat and friendly staff.
Byron ChristensenPrompt and professional service. Thank you
Benjamin DeckerThe agency guys were friendly and knowledgeable, hiring the truck was very straightforward. I would definitely recommend this U-Haul team to anyone.
William BarnardExcellent customer service
Caroll CedenoThe clerk was very welcoming, professional and polite.
Lakisha MillerNothing
Gary RichardsonEveryone was extremely kind and provided excellent customer service!
Ronald RauThe front desk personal provide exceptional customer service.
Wayne LettThis location did everything in their power to correct my bad situation, and I appreciate their helpfulness in that regard.
Joe OswaldOutstanding service
EDWARD KOGOKBoth men (I don't know their names) were great!
Bruce GattonI had a great experience, the staff was awesome.
Andrew ParkesGreat, friendly staff! Super supportive. Great local use pricing.
Wayne TaslerGreat staff. A pleasure to deal with.
STEPHEN GRANTGood choice to use uhal
Abdel PirizMore equipment (auto transports) at this location.
STEPHEN GRANTGreat Service , Great Selection of Vehicles, and Great Price
Alberto De SouzaEd, Jeff and Grant go the extra mile to help.
MIKE MIANFriendly staff
Ray EstacioneGood job.
Cristian Pinzon