Customer Reviews for Flagship Carwash of PSL Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Flagship Carwash of PSL Inc

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Tammy B. on

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thomas C. on

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John D. on

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John H. on

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Kifara H. on

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The reps were extremely nice and friendly! It was raining and one of the customer service reps walked me to my car with an umbrella! I couldn't ask for better service. Thank you!

Jason C. on

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lena B. on

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Stephanie R. on

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This is the second time I dropped off at this location. Both times. They were very prompt and professional .

dianna B. on

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This location needs a new location. She dose alot of business. U haul should build her a professional u haul location I feel this will bring you more money and business.

Kristin M. on

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The whole rental experience was a mess picked up in Port St. Lucie received a phone call around 8 AM &told I was a day late for drop?? Rental was for 2 day drop off What is 20 minutes away horrible experience too much to text call if you care for a whole story

Clint C. on

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The staff at flagship carwash was great to work with. They have a wide selection of equipment available. They just need more room for all the equipment. I will definitely return to flagship the next time I need a uhaul.

donna C. on

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Terri was amazing

steve B. on

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CARL C. on

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Very good

Michael A. on

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cindy R. on

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Cornelius D. on

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Janet L. on

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Sylvain F. on

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Lisa C. on

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They are always very busy to just need to be patient when waiting for assistance. Overall a good experience.

ROBERT M. on

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no comment, things could not be better thank you for all your excellent service

Howard W. on

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Working with this Uhaul dealer was an excellent experience!! We have worked with Uhaul many, many times over the last 40 years. It can be a challenge to say the least to work with the 800 number. I called this local dealer and they answered the phone by a competent human with quick knowledgeable answers, The rental experience was a pleasure. This is the 1st time we worked with them but it will not be the last. Their staff is knowledgeable and extremely pleasant and helpful . This rental was the best Uhaul experience we have had over 40 years of rental experience with you. We look forward to working with this dealer on Bayshore blvd in Port St Lucie FL in the near future. Howard

Ricardo A. on

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Robert D. on

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Maybe more help on weekends. Other than that everything else was perfect.

Samuel G. on

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shelly B. on

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Not organized. Door to the office was held closed with a piece of rope so it wouldn’t swing open, so I couldn’t figure out to get in. Staff doing their own thing and office was dirty

ANGEL M. on

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Stephanie H. on

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Friendly and professional. I received excellent customer service. I will use again. Thank you for making a stressful situation stress free.

Bethany M. on

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I arrived on time. Had to wait for employees to finish their personal conversation b4 even acknowledging my presence. Wasted 1/2 hour of my time at this point. THEN, I had to wait while the 'yard guy' moved equipment around to get to my rental which was buried and blocked by trailers and other trucks. There goes another 30 min. Not to mention I hired a helper, so I was paying him to stand around while Team Uhaul scrambled...at a snail's pace. And when I received my email showing the charges to my card, I was OVERCHARGED for moving blankets. The rent for 10.00/dozen. I only used 6 and was told I would be credited. However, I was charged the full 10.00 for 6 blankets. P.S. your counter gal reeked of alcohol.

Amber M. on

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I had a huge issue with being billed for the wrong mileage. When calling the store to resolve the problem, I was put on hold 2x for 20 minutes and the call was simply hung up. I was told that the manager Mark knew I was on hold and never picked the phone up. I then spoke with Marcus the regional and he was not too helpful either. He suggested I pay for 72 miles instead of the 45 I originally had driven. I was told by a few customers that they had a similar problem as well and that this place does not immediately log in your drop off and at times estimates because they rent out to the next person before the miles from the previous customer is logged in. I would never rent from U-Haul again. I would just go with home Depot.

Shamene H. on

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Do not give customers moving blankets that are wet and smell. We ordered a dozen and the first 6 were gross the other 6 were fine because they came out of the package. Pick up time was 8. Had to use the app according to website. Called and read on how to use app. Got there early. App was a FAIL. Thankfully 2 people from the office were there and said told me to give up on the app and come inside for check in. Other then that no complaints. Moved 10 times in 13 years. When I don’t hire people to move me, this is the place I always go.

Lorna F. on

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From the reception to the pick-up process, everyone was extremely professional, and kind. The service was at a level that I’ve not experienced in a long time. Grade “A+”

Lino G. on

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Jacqueline S. on

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Jorge I. on

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this is the only place in port st lucie with really nice people that work with u-haul. they are all friendly and ready to help. the place is always clean, and organized. always accept the returns even if they are full. great service, friendly. i will recomend. i give them 5 starts because the page doesn't have a 10 stars raiting lol... good job guys..

Austin L. on

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Roaches in the U-Haul! Bad infestation inside cab and in back roll up. Notified dude with the beard, seems like he’ll be on top of it. Not worth the money I spent..

kaylene B. on

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