Customer Reviews for Flagship Carwash of PSL Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Flagship Carwash of PSL Inc

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Dale S. on

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Shannon C. on

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steven S. on

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Great service, the customers that show up hold up the checkout line... it’s so sad, and they’re all angry, but flagship car wash people are awesome, exposure the pickup and drop off process!! I always come here for my rentals.

Max K. on

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They are always friendly and are about customer service. I owuld not rent a vehicle anywhere else

Vanneza T. on

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Lorna B. on

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Richard H. on

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Bob L. on

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Great customer service from the office staff and the guys in the yard. Quick registration and the guys hooked up the trailer and I was out in 10 minutes. Return process the same experience. Will only go to the Flagship store on Bayshore from now on

BETSYMAR H. on

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THE STAFF WAS NICE EFFICIENT AND QUICK. THE TRUCK ATTENDANT GUYS WERE ATTENTIVE.

Stephen M. on

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Oil change required and tire pressure warning lights were on from the start of my rental.

Pedro B. on

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Thanks for the easy service

IAN M. on

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Please see above comments as I have issues with corporate not franchises.

azury D. on

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The personal was very helpful

Michael M. on

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Not 1 thing, keep up the awesome customer service

Fernando R. on

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You need to have more space at this location, everyone drops their uhaul trucks off here. So many trucks had to be moved to get others out because the lot was overly packed with uhaul trucks. I feel bad for the kind, helpful employees that work there. They both work very hard. I hope they get paid well for all the work they do there.

BARRY D. on

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Stacey Q. on

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Christopher E. on

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Matthew L. on

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They are running this location like a well oiled machine.

Jeffrey O. on

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all the employees were helpful and friendly. the rental process was smooth,it was explained to me completely. when i returned i was taken care of with by great help. i will return to this location because i delt with 2 different shifts and they all great,thanks

Mohammad M. on

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Margaret M. on

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michael A. on

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CHRISTOPHER E. on

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Awesome people and service

Thomas B. on

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Reserved online. your website is not helpful at all. Luckily the person at Flagship carwash was.

Randall W. on

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Carlos D. on

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TERRENCE O. on

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Great Customer Service

Dennis D. on

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Maria Teresa D. on

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Great customer service (friendly and helpful personnel).

Christopher M. on

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Juan E. on

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The van was really dirty when I picked up and then you applied a fee of 25 plus tax for cleaning... no way... that is not fair

Kyle W. on

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Jordan F. on

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wayne R. on

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Nothing. Had great service. Employees were hard working and very good

joseph M. on

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Beau R. on

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Manuel S. on

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This location and staff are above and beyond great at providing a pleasant experience. They take care of you. The only thing I see that would improve this location is that it needs to have more lot space and parking.

Isaac J. on

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Jennifer B. on

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robert W. on

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John H. on

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I have to return to this location as the location I was given refused to take the truck and trailer. I have driver these before but not in rush hour traffic not knowing where I was going driving a 26' truck, towing a 12' foot trailer. The men working the 2nd location were great when I pulled in both greeted me with big smile and said we will take it from here, they opened up the bays of both vehicle and walked around them and said have a great day.

John H. on

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Need to see final bill was charged an extra $127. don't know why.

Christopher H. on

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Excellent customer service. Friendly and helpful

Robert F. on

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Kim M. on

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Jaclyn R. on

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Jim D. on

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John C. on

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DANIEL C. on

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Update computers they were slow or not working other than that the place was clean and professional service

PEDRO M. on

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Nice company.

robyn R. on

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Assuring that when vehicles are inspected that changes are made on both the customers copy and the location records. This will eliminate the error of customer being overcharged.

Sandra F. on

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This is the friendliest staff I have ever met. Moving can be hard , they make you feel like I got this.

Brian C. on

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dennis S. on

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Sandra B. on

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The owner of this location was servicing customers that would call in before or during the time she should have been servicing the customers standing in front of her. First rule of customer service! At one time there were 6 customers in line while she was helping people over the phone. It took 42 minutes to get our truck. There are always just 2 employees working--one in office and one in yard. When the owner is not working the team members always help those in line before helping those on the phone. Very disappointing experience.

Shawn T. on

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Windshield wiper blades broke and I had to repair at my cost. The only unsat. I felt.

VICTORIA RUTH T. on

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Customer service was outstanding, helpful, and took the stress out of much of my move. I would recommend dislocation to everybody I know. They made it easy and accessible and accommodated my times and changes without any hesitation.

John G. on

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Originally I was to drop off at imagine on Psl blvd. It was so bad I had to change my drop off location to here.

Rogelio C. on

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I had to call customer service 4 times. The inside of the truck was leaking. I had to drive all over town to try to get another truck. The store I was sent to was closed before the posted time. I had to go back and pick up the original truck. Which leaked on some of our things. Very unhappy.

JEAN A. on

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Excellent all-around service.

lakasha B. on

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My experience was wonderful. Customer service staff was friendly and helpful

Amarilys P. on

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staff always friendly and quick.

Dylan W. on

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anthony P. on

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Great staff! High five for Tim, the lot guys, and the office ladies!

Andrea E. on

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Maria C. on

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Staffonzer M. on

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Rented vehicle two weeks apart, first vehicle in person, second vehicle online, same bill was printed out both times with only the date change after I elected different services. Call to complain was told nothing they could do.

Lazarus P. on

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Very disappointed had a fuel over charge and have pictures to prove it and the office was not helpful

Laura M. on

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Corporate is getting a letter from me. This location is always horrible.

JEAN REGINALD A. on

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Thank you got everything customer service is great?

steve G. on

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Waited in line for 30 min with a reservation lady answered I watch the lady just watch the phones ringing not caring I pre rented a truck and still had to go through the process. Door was locked couldn't walk in establishment got skipped in line terriable experience will be taking my money elsewhere to another location next time I highly suggest everyone else does to!!!

Richard L. on

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Friendly lady, Very over worked,under staffed.

Christopher P. on

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Service was awesome and easy. Nothing can beat that

michael H. on

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myriam F. on

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Very nice

dwayne T. on

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Barbara R. on

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This is my numerous time using U haul and everything was perfect ..Thank You

steven G. on

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I reserved a truck a few days before. Picking up the truck was easy. The woman at this location was great. She made the whole process so easy. This is the best location I have ever worked with. I will definitely be back.

Manuel S. on

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Fix the UHaul online system. It is the worst system I have ever tried to use. Links don't work properly when trying to upload photos, it is always slow and doesn't ever seem to work correctly. It is slowly down customer service at the locations whenever you try to pick up equipment. Find yourself a better networking contractor or specialist.

Dan W. on

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OLINDO M. on

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Outstanding customer service!

Christopher M. on

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David S. on

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Sean M. on

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Sandra P. on

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I was overcharged. I have 2 invoices for 1 order and when I try to call, the mailbox is full!

James J. on

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JEANNY O. on

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PAUL F. on

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I never received a full tank of gas I returned a full tank and was still charged $8 for fuel

Joshua R. on

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William K. on

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We had great customer service and assistance....it was just a long wait time even with reservation, as this is a very busy location.

Jason M. on

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I always rent from that location. They have a large selection of different size trucks.

Luke D. on

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Nothing. Great customer service. The Uhaul employees were entertaining and helpful.

William K. on

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Excellent customer service, got everyone in and out very quickly.

jerald L. on

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Remind us there is no sun pass , Lol! Found out they will bill me for it. I got off turnpike and took 95 . Forgotten my sun pass . I’m so used to driving it daily . Cost me a few more miles and extra time . That’s ok though . Was also my ignorance for not knowing or asking. Thanks Jerry @ Port St. Lucie fl.

TODD S. on

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jennifer G. on

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The service was terrible. I had a 830am reservation for a Uhaul and it took them an hour to get me a truck. The lot is behind crowded to where you can't pull it and out. I waited in my truck for a good 20 minutes because there was a truck in front of mine blocking the exit. The mileage was written down wrong when I received the truck so the gentlemen working there wrote down the correct mileage but upon return of the truck, I was charged with the incorrect mileage. O have attempted to call several times to correct the mileage charge but they pick up and quickly say "please hold" before I could even say a word. Very very unsatisfied and I wouldn't recommend this location.

Rigel J. on

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Because she don't make the exchange for drop off the equipment to the location for off lake she said and I have to pay 22 $ more because I drop off on different locations.

ANDREW H. on

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The absolute most polite and professional employee I have had the pleasure of meeting. I have ranted from UHAUL many times and this was my best experience.

ADAM M. on

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