I would not recommend anyone use uhaul. I rented from Michigan got to florida. The first location your company text me to drop my trailer off was a grass lot with nothing there. I called uhaul they said thst location was flagged for lack of advertisement. There is nothing there to advertise. They then send my to theblocti9n I dropped it off at. But when I got there they said they had no room. I had to drive an hour out of my way with your trailer to get it to the second location. Then I called uhaul customer serivce and they were going to send me to a different location. Finally the location I was at that said they were full. Got on the phone and told uhaul they made room. Your Company is so disorganized for beeping around as long as you have. This is not what I have experienced in the past. It took a total of 5 hours for me to return your property to you. Becuase yall system is screwed up. It was nightmare. Almost got in a fist fight with an employee over this becuase gas is not cheap and I was driving all over the state if floroda trying to give your company back your own property. Uhaul you need to do better. Next time I move I would rather carry my stuff on my back than have to deal with corporate uhaul every again. You lost a customer the other day. And I will tell everyone I know what I experienced. This disabled combat Afghanistan veteran dies nit have time nore spare money. To waste while your company trys to figure what they are doing when you been around since i was a child in the 1980's. This was a horrible experience and I will never use uhaul ever again.
Jason M
Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Port Saint Lucie, FL 34984
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How U-Haul Reviews WorkThe truck had a broken exhaust; it made a lot of noise when the gas was pressed.
Edwin MGreat service
Aalon BI already called your corporate office to complain about the situation, and I expect to be reimbursed for the hotel for which we paid and did not get to stay. Only that, we were stuck staying in this crap hole of a place. It was absolutely disgusting!
Kathleen SWhile the staff was incredibly busy with checking in trucks and getting them out,they were very friendly and courteous. I have rented trucks here prior and have had my propane tanks filled here as well and the staff always has a smile on their face and a good attitude for customer service.
patrick w