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Marcus B
Customer Reviews for Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had no ussue with the reservation or pivk up. At the time of pick up, The rental was one way. I was told the trailer could be dropped off at any Uhaul location when we reached iur destinatiin. Trailer wad dropped of at location indicated on Monday, Nov.24, in the afternoon. Owner was in the parking lot when we arrived with the trailer. He stated we could leave it and he would check it in the next day. I had him confirm he would log it in on Tues. Indicating we dropped it off on Mon. He assured me he would. However, that did not happen and I received a phone call from Uhaul inquiring about the return of the Uhaul. I greatly appreciate Beth from 360 Express for helping me with this issue. She went above and beyond to help me.
KARLA SPerfect service and very professional.
Michael HEverything is really good in general,
ALFREDO VI drove in & the staff disconnected the trailer & I drove away. Only took minutes! Wonderful experience!
JOHN BPick up & Drop off locations. Everyone was nice & knowledgeable
JACQUELINE BThis place was great! Highly recommend! Thank you
ANDRE DAlways a pleasure to do business at this location. Always has what I need; people are friendly, and the equipment is clean and well-maintained. I have been going there for over 20 years.
TAMMY VThe location was closed at the time of drop off. I had no interaction with personnel
MARY MEveryone was great!
Terezinha RFriendly helpful people.
JEFFREY TThe staff is unprofessional, smoking cigarettes outside instead of tending to customers. Was going to check in 10 mins early and got yelled at that they weren’t open yet. The young girl in the front is sweet but seemed confused and overwhelmed. Also no one answers the phone, called over and over for days, just goes to full voice mail box. I’ll never return to this location EVER again.
GEORGE CRented a cargo van for a few days while my car was in the shop. Emily helped me with my rental quickly and Kevin outside had my van pulled up ready to go. Always a great experience at flagship U-Haul and propane
JOSEPH SEverything is perfect
MICHAEL RFriendly and very efficient
RONALD AEvery member of the staff was amazing!
Rachel NFLAGSHIP UHAULS CUSTOMER SERVICE IS UNMATCHED. I will never go to another Uhaul in Port St. Lucie,!
JONATHAN AThe ladies behind the counter were very friendly and helpful.
MICHAEL LGreat customer service
RONALD SVery nice people.
jacques g👍🏻
GUSTAVO CThe trucks need to have a ramp to allow loading and unloading using the dollies that can be rented alongside the truck.
Yonielis REveryone there was professional and friendly.
SAMMY GAll went well, with the exception being that Your system/server was down for quite some time the day that I made My reservation. I realize that this was not the fault of the employees. Other than that incident.......everything was great ! Emily (Your employee) was very good. I was not only pleased, but I was very impressed with Her and the job that She did. Thank You very much !
RICKEY BI got charged for the dolly when I did not use it
RIKIYA RVery friendly and quick
MICHAEL RNothing. Everything was great. The van I rented was clean and new. The staff were very courteous. I would recommend them very highly.
PETER BSpray the inside of the cab it smelled of marijuana smoke!!!
JOHN AThe customer service was excellent, they answered any questions I had. I absolutely loved the van (it was a Dodge Ram small van), it drove like a dream, the mirror coverage was great and it had a back up camera. I would recommend this facility to anyone with moving needs because I would definitely use them again.
VICKI STrailer work great.
KIMBERLE MGot the wrong dolly i paid for. And then charged another almost 25 for no reason. We didn't even do the 30 miles i paid for.
KRISTIN HThe trailer I picked up smelled like gasoline therefore rendering it useless for the furniture I had to move.
alan bdrop off was very easy
Art BYes
MARCIA RIt was a great
STEPHEN LMaintain service quality👍
JOSE FVery smooth
FRANK LYour increase in prices is causing us to look for alternatives.
Eulises Mspacious to park truck
magaly vWhere not open when I had to pick up NO ONE WAS THERE had to go to another uhaul on bayshore drive to pick up equipment Also on drop off went to drop off the equipment an the manager said he would not take it he was rude extremely RUDE HAD TO GO TO ANOTHER LOCATION TO DROP THE EQUIPMENT OFF I REALLY WOOULD LIKE A DISCOUNT FOR THE INADEQUATE EXPERIENCE
ARMANDO PPerson at this location said there was no reason for other store to not allow drop off at same location
MARTHA WMy first time using this location and I must say I had a very positive experience. The ladies that work there are excellent and I highly recommend them.
VANESSA VTrailer tires were so out of balance I couldn't go over 50 without the entire truck shaking like an earthquake.
Jonathan SMake sure all vehicles are maintained properly. No leaking. A truck that I had was the roof was leaking
DOTLIN CThe brakes on the big truck was not good . When I returned truck the man stated he doesn’t care bout the truck he only cares that I was able to get moved . Also was rude helping me with getting that big truck parked being that there parking lot was full.
Stephanie SThe tuck was used to go to the dump prior to my use and was dirty and smelled like ass! Also I returned the truck with a 1/2 tank, i know the rules and rent from this location a bunch of times a year. I should NOT have been charged for additional Fuel, again the truck was retuned with a 1/2 a tank of fuel the same amount it had in it when i picked it up
STEVEN WGreat customer service
RAPHAEL FThank you
JONATHAN DGreat service location for pick-up. Easy and fast pick-up. Easy return. Outstanding!!!!!
JOHN WKevin was awesome
ROBERT RExcellent service.
BERFORD R