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JALAL M
Customer Reviews for Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything is perfect
MICHAEL RFriendly and very efficient
RONALD AEvery member of the staff was amazing!
Rachel NFLAGSHIP UHAULS CUSTOMER SERVICE IS UNMATCHED. I will never go to another Uhaul in Port St. Lucie,!
JONATHAN AThe ladies behind the counter were very friendly and helpful.
MICHAEL LGreat customer service
RONALD SVery nice people.
jacques g👍🏻
GUSTAVO CThe trucks need to have a ramp to allow loading and unloading using the dollies that can be rented alongside the truck.
Yonielis REveryone there was professional and friendly.
SAMMY GAll went well, with the exception being that Your system/server was down for quite some time the day that I made My reservation. I realize that this was not the fault of the employees. Other than that incident.......everything was great ! Emily (Your employee) was very good. I was not only pleased, but I was very impressed with Her and the job that She did. Thank You very much !
RICKEY BI got charged for the dolly when I did not use it
RIKIYA RVery friendly and quick
MICHAEL RNothing. Everything was great. The van I rented was clean and new. The staff were very courteous. I would recommend them very highly.
PETER BSpray the inside of the cab it smelled of marijuana smoke!!!
JOHN AThe customer service was excellent, they answered any questions I had. I absolutely loved the van (it was a Dodge Ram small van), it drove like a dream, the mirror coverage was great and it had a back up camera. I would recommend this facility to anyone with moving needs because I would definitely use them again.
VICKI STrailer work great.
KIMBERLE MGot the wrong dolly i paid for. And then charged another almost 25 for no reason. We didn't even do the 30 miles i paid for.
KRISTIN HThe trailer I picked up smelled like gasoline therefore rendering it useless for the furniture I had to move.
alan bdrop off was very easy
Art BYes
MARCIA RIt was a great
STEPHEN LMaintain service quality👍
JOSE FVery smooth
FRANK LYour increase in prices is causing us to look for alternatives.
Eulises Mspacious to park truck
magaly vWhere not open when I had to pick up NO ONE WAS THERE had to go to another uhaul on bayshore drive to pick up equipment Also on drop off went to drop off the equipment an the manager said he would not take it he was rude extremely RUDE HAD TO GO TO ANOTHER LOCATION TO DROP THE EQUIPMENT OFF I REALLY WOOULD LIKE A DISCOUNT FOR THE INADEQUATE EXPERIENCE
ARMANDO PPerson at this location said there was no reason for other store to not allow drop off at same location
MARTHA WMy first time using this location and I must say I had a very positive experience. The ladies that work there are excellent and I highly recommend them.
VANESSA VTrailer tires were so out of balance I couldn't go over 50 without the entire truck shaking like an earthquake.
Jonathan SMake sure all vehicles are maintained properly. No leaking. A truck that I had was the roof was leaking
DOTLIN CThe brakes on the big truck was not good . When I returned truck the man stated he doesn’t care bout the truck he only cares that I was able to get moved . Also was rude helping me with getting that big truck parked being that there parking lot was full.
Stephanie SThe tuck was used to go to the dump prior to my use and was dirty and smelled like ass! Also I returned the truck with a 1/2 tank, i know the rules and rent from this location a bunch of times a year. I should NOT have been charged for additional Fuel, again the truck was retuned with a 1/2 a tank of fuel the same amount it had in it when i picked it up
STEVEN WGreat customer service
RAPHAEL FThank you
JONATHAN DGreat service location for pick-up. Easy and fast pick-up. Easy return. Outstanding!!!!!
JOHN WKevin was awesome
ROBERT RExcellent service.
BERFORD RAll staff was friendly and ready to assist. Truck and trailer were solid.
JACQUELINE GA large portion of the lot was not paved and somewhat raw; worth noting, however, that the representative was EXTREMELY helpful and the overall service was excellent.
JOHN KWe had no issue with the service at all. I will use them again soon. very easy and quick.
NELSON CThe girls at the front desk were very helpful. They answered all my questions and quite frankly, they were pretty funny. The guy had my van ready to go before I left the office. Kudos on the Bayshore location I had a wonderful experience.
Kim VGreat customer service the gentleman that took in the trailer was as nice as could be and was very helpful and was a joy to talk to. Keep up the great work !!!!
Lizabeth MThe battery died and I had to buy cables to jump start. I didn’t have time to wait for roadside. When I mentioned it to the staff they didn’t even offer any discounts or anything.
NIKO SNothing,everything was great,
JACK CQuick and efficient drop-off :)
KEITH DGreat staff
EARL NThe vehicle had a broken driver door, smelled of marijuana and the language was in Spanish on the dash. The lady at the front desk was sweet and professional.
MICHAEL VI have rented several times from this location and never had any problems.
RICHARD FTruck was clean. Pick up was well organized and smooth. The truck, however, leaked VERY badly. After a rain, there was standing water of about two inches on the shelf at the front of the truck, as well as water on the floor of the truck that had spilled over. Boxes on the shelf, as well as a mattress on the floor got wet. When I called, it took more than 15 times (various times of day several days) to get through to anyone as their mailbox is full. After explaining the situation the lady told me the trucks were not guaranteed to be waterproof. And asked if I had taken any pictures of damage. I wasn’t looking for a rebate, I was looking for an apology and an acknowledgement that the truck needed fixing. Without either one of those things I would definitely NOT recommend this location to anyone, nor would I use them again.
SUSAN WAll around service was excellent 👌👍
JAMES KGreat customer service. Ease of ordering, pickup and drop off.
Kathleen HLower the rate on Miles that you charge
MICHAEL CI was charged two days when I returned the truck the same day.
JEFFREY KCould not get a hold of anyone at the drop Voice mail was. Full could not leave a message. I dropped it off on Sunday. It wasn’t due till Tuesday. Then they try to charge me for a full day a late fee because they didn’t check their inventory. I called on Monday and Tuesday and got a bill on Wednesday. Call the main U-Haul.
RANDY B