Maintain service quality👍
JOSE F
Customer Reviews for Flagship Carwash of PSL Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very smooth
FRANK LYour increase in prices is causing us to look for alternatives.
Eulises Mspacious to park truck
magaly vWhere not open when I had to pick up NO ONE WAS THERE had to go to another uhaul on bayshore drive to pick up equipment Also on drop off went to drop off the equipment an the manager said he would not take it he was rude extremely RUDE HAD TO GO TO ANOTHER LOCATION TO DROP THE EQUIPMENT OFF I REALLY WOOULD LIKE A DISCOUNT FOR THE INADEQUATE EXPERIENCE
ARMANDO PPerson at this location said there was no reason for other store to not allow drop off at same location
MARTHA WMy first time using this location and I must say I had a very positive experience. The ladies that work there are excellent and I highly recommend them.
VANESSA VTrailer tires were so out of balance I couldn't go over 50 without the entire truck shaking like an earthquake.
Jonathan SMake sure all vehicles are maintained properly. No leaking. A truck that I had was the roof was leaking
DOTLIN CThe brakes on the big truck was not good . When I returned truck the man stated he doesn’t care bout the truck he only cares that I was able to get moved . Also was rude helping me with getting that big truck parked being that there parking lot was full.
Stephanie SThe tuck was used to go to the dump prior to my use and was dirty and smelled like ass! Also I returned the truck with a 1/2 tank, i know the rules and rent from this location a bunch of times a year. I should NOT have been charged for additional Fuel, again the truck was retuned with a 1/2 a tank of fuel the same amount it had in it when i picked it up
STEVEN WGreat customer service
RAPHAEL FThank you
JONATHAN DGreat service location for pick-up. Easy and fast pick-up. Easy return. Outstanding!!!!!
JOHN WKevin was awesome
ROBERT RExcellent service.
BERFORD RGreat staff
EARL NThe vehicle had a broken driver door, smelled of marijuana and the language was in Spanish on the dash. The lady at the front desk was sweet and professional.
MICHAEL VI have rented several times from this location and never had any problems.
RICHARD FTruck was clean. Pick up was well organized and smooth. The truck, however, leaked VERY badly. After a rain, there was standing water of about two inches on the shelf at the front of the truck, as well as water on the floor of the truck that had spilled over. Boxes on the shelf, as well as a mattress on the floor got wet. When I called, it took more than 15 times (various times of day several days) to get through to anyone as their mailbox is full. After explaining the situation the lady told me the trucks were not guaranteed to be waterproof. And asked if I had taken any pictures of damage. I wasn’t looking for a rebate, I was looking for an apology and an acknowledgement that the truck needed fixing. Without either one of those things I would definitely NOT recommend this location to anyone, nor would I use them again.
SUSAN WAll around service was excellent 👌👍
JAMES KGreat customer service. Ease of ordering, pickup and drop off.
Kathleen HLower the rate on Miles that you charge
MICHAEL CI was charged two days when I returned the truck the same day.
JEFFREY KCould not get a hold of anyone at the drop Voice mail was. Full could not leave a message. I dropped it off on Sunday. It wasn’t due till Tuesday. Then they try to charge me for a full day a late fee because they didn’t check their inventory. I called on Monday and Tuesday and got a bill on Wednesday. Call the main U-Haul.
RANDY BFriendly and respectful
Odalys PThe 26 ft truck had ALOT of damage to the body around the entire truck. The entire floor of the inside of the truck and the ramp was covered with dirt/mud. It took 20 minutes to sweep and swiffer the floor so our furniture could be loaded. This was the worst of the 3 previous truck & trailer rentals we recently rented over the past month. Very disappointed in the way shape this truck was in for the price!
MICHAEL SOffice staff was very helpful and friendly. The van did have sand in it but after I returned it I was told it would be cleaned out. I would recommend, drop the per mile charge, especially for local use and go to bring the vehicle back wtih a full tank of gas, that way there is no confusion on how much gas you need, the amount of gas needed to return the vehicle was very confusing to me.
Shirley R👍👍
PEDRO AThis was the best Uhaul company I have ever used. The workers were friendly and even helped hook on the trailer I rented. No other uhaul company has ever done that.
PATRICIA MBeen going there for many years, best u, haul dealership, anywhere.
PAUL GThe ladies at the counter was exceptionally. Thanks for your service
Isabel Vbut the charge to much 85 dollar four 3hour an 45 mint an 30 mg the charmi 44 mileage that the only complaint the charme more the expend
SONIA LThis was by far the best place to rent UHauls from. The staff is kind, courteous and willing to assist you with anything needed regarding the uhaul rental. Very kind people they represent the company well.
PATRICIA MGood service
Gilles T👏🏻👏🏻👏🏻👏🏻👏🏻
FELIPE BAll the people here are awesome
Mike SReally I dropped off the truck after hours but the place was organized plenty of parking lots.
yvelisse gThe locations is amazing the guys work there is very nice thankyou very much for make my life easy
Felipe BOnly complaint was that Van rented wasn’t checked in upon return. Service guy was handed the key and was instructed to check it in by office personnel but never did. 2 days later, customer card was charged an additional charge. Customer had to come up to location to inquire on why he was being charged additional. Come to find out that service guy never checked in Rental. Office personnel told customer that he will be refunded but will take a couple days. Customer is still waiting for reimbursement of additional charges.
PAUL DI was charged for an appliance dolly and did not get one. The person at Bayshore told me the person at the other end could take care of it and refund me the money.
THOMAS LKeep providing great customer service.
AIAS QTruck was ready for pickup with quick paperwork. Interior cab was spotless. Never have seen this on a moving truck. Great staff all around.
ARTURO PNo equipment dolly was available .
BARBARA BEasy drop off!..
MARK MThere were plenty of trucks to choose from, and that was after I scheduled the truck *slightly* last minute. I got there early and had easy access to the key and truck. The staff was friendly and helpful as well.
Kelli KNothing. Awesome staff, great Van I rented, and smooth transaction. Wonderful experience.
JOHN KThis the best U-Haul facility in Port St Lucie
STEVEN JNothing to improve I was thankful for the man in charge to hook up the trailer for me onto my truck. In all the years renting from haul that’s the first time someone helped me.
PATRICIA MVery friendly it was a easy process with pick up and return thank you
PAMELA VAmple space to return trucks. The staff is nice.
Monica GI have been using the Flagship location for 20 years. Always have been happy with the service and the people who work there. They care about what they do. I highly recommend them
MICHAEL HHave friendlier staff
AARON SJust some more lights and Camara’s Other than that Good stuff
RANDALL LOpened the truck to a roach infestation and later on found one in the furniture of my home. Terrible experience
Kayla dDropping off the trailer with a breeze it didn’t take me 30 seconds to get on the property and be driving off. The two fellas in the yard were great.
BRUCE CCustomer service in this location is extremely excellent.
BERFORD RStaff was great and equipment was nice and ready
CHARLES W