Front desk was pre occupied packing flowers , start my transaction and the stopped in the middle to pack her flowers for a guy picking up . Office was a mess , bird poop everywhere
Laura D
Customer Reviews for Flower Jungle of Lake Worth
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No comment
Gracia ONothing they were excellent
Aniola EAmanda (the clerk) was very helpful and informative. The truck was clean and new. A great experience
Carol MN/A
Olga SThe lady that was working there at the time, told us to return the rental at a certain time but never told us we would be charge an inconvenience fee to leave the key in the drop box since the place don’t open on Sundays . A lot of miscommunication. If it was communicated properly we would’ve return the rental during business hours and avoided all the extra charges . Highly disappointed!
Michel Snone
Loren BBest experience I’ve ever had renting a U-hall! Thank you!
BOBBIE AFlower shop was messy, representive was almost 30 mins late, he was disorganized and lack handling skills in terms of helping customers. I ordered a dozen pads on my order and that was not in the truck. I ran late coming back with the truck because he was late and no remorse or compensation.
Kamara FI requested and paid for two sets of moving blankets. The blankets were not in the truck when I picked it up. I noted this in the initial documentation and the finalizing documentation. I was still charged for the blankets. I have called the location twice and promised return phone calls each time and I have yet to receive a refund for the missing blankets.
Chesney SJonathan is great!!
Charlene KI was charged an extra $42 with no explanation. I checked out online but was still charged for unknown reasons
Bernard IThe truck was dirty inside and out. The person who checked out the truck was rude and condescending. As this is not the primary business, it seemed as though I was a nuisance, since I wasn’t there to buy flowers. When I dropped off the truck, she was too busy to check in. I am still waiting for a receipt. She told me it would be emailed to me before my scheduled check-in time which was 3 PM.
Donna WOn time arrival at opening.
Jesus GVery friendly staff
rose lThe place looks like a botanical gardens, there is no sign that indicates here is a u-haul partner or whatever . Totally disappointed
Saito JOur rental was scheduled for 9:30. Uhaul switched our location to one that did not open until 10, then the uhaul associate did not show up until 10:30.
joseph dTime consuming paper work was a bit much
James JI didn’t catch the name of the guy who helped us, but he was awesome. If it helps he was wearing a floral button down shirt. He really made the process of getting the truck easy and helped me to use the VIP certificates I received due to the last horrible experience I had with Uhaul. This location was amazing. Will definitely recommend this location to friends and family looking to rent from uhaul .
Jimmy SEverything was okay. Thanks for your service
Mariane RThe mobile app is not user friendly. However, the Manager at the location made everything work.
MARK HMezzi troppo vecchio da rottamare….!
Elton YGreat service and big attractions
wimberg sI am very upset that the first location (Store 66) did not have my moving truck ready, and I waited an hour on the phone to have uhaul transfer me to Flowers Jungle, I lost my deposit for my movers since I arrived back to my house hour and half past my time. Also, I was charged for dolly which was not in the truck because it was not my original location.
Kendra BTruck was old and smelly. Steering was off center. Interior was dirty. Truck had saw dust in the back. Location was almost 20 miles from my house. Terrible experience.
CHRISTOPHER MThey charged for insurance upon my return without even asking if I wanted it. They did not want to give me a refund when I asked for it and told them I was covered by my own insurance
JOEL DMake it difficult to lock the keys in the truck.
Ibrahima BGreat customer service! I will use them again :) thank you
ROMAN VThe service was too slow. Had to wait a long time.
DANIEL GExcellent customer service.
Daniel CSee prior comments.
Scott KThe customer service representative was very helpful and polite.
MAHENDRAKUMAR PAll went well. Worry free experience.
Paul MTerry was excellent! He helped guide me to the location and made the process swift and efficient. He is a great employee from what I can see.
JASON FEverything was Absolutely Amazing Our Sales Person Jonathan was absolutely amazing. Very professional and kind
PATRICIA SJonathan went above and beyond to help my move more easily. The experience was professional and helpful excellent service will refer everyone to them.
DIEGO VGreat Customer Service. Very Easy.
Sixto BNothing
akiko mHave been trying since Saturday for help left wallet in glove box no one has returned call!!!
TROY CThe guys were all great and honorable thank you
Carol CVery courteous, and helpful
lucas cConvert the old cigarette lighter format to a plug that accommodates a charger acceptable with cell phone cords! There’s no way to charge your phone? I wouldn’t want to be stranded with a vehicle and not be able to keep a cell phone charged while moving from one location to another!
pam kThey are a flower store and also rent uhaul trucks on the side. I guess the man did the best he could to make the rental experience the best he could but the facility is like a trailer filled with 1800flower vases and trinkets (not a typical uhaul facility) and its rather ratchet and run down, but hey, this is Lake Worth, you get what you get there. Pleasant people but certainly no frills here. If your looking for a 5 star up class facility you wont find it here, they have birds with open cages roaming around inside the flower shop, haphazard displays of flowers. but if your looking to just rent a truck and get out of there then its sufficient. - hey, just saying it like it is...
Whittier PThis place is my ultimate favorite. They are very friendly and equipment is always clean and not raggedy like alot of locations. Definitely my Top Choice!!
LATRICE JThe service was awesome and i will highly recommend this place to all of my friends.
LATRICE JExcellent customer service and fair rental price, highly recomend.
hugo OThey need a larger selection. Very friendly staff.
Juan DWe recieved excellent customer service.
EVANGELINE NWe have rented many Uhaul's and have never felt as happy, respected, and that our business was truly appreciated, until Flower Jungle! They are amazing and professional and we are happy to refer all to them. We even purchased the MOST Beautiful Orchid I have Ever seen, and I have seen a TON! Go see for yourself, buy an Orchid and rent a truck, you will Not be disappointed! THANK YOU SOO MUCH!! Jo & Dean
Dean ZNothing
Myrna HThis was the best experience with uhaul that I ever had and without question the easiest and why I said that I have used a lot of different rental companys(I've moved about 30 times) this time was great experience Thank You
Roger JTook longer than usual to check out, making us late for our move.
wlliams cAwesome service!
mari mExcellent service! Very professional and personable.
edgar bThe truck i reserved was not there had to pay $23.00 more because i needed a truck for that day at that time. I recieved emails saying my '15 truck is guaranteed to be there September 7 10:00am. But to my surprise Nothing was even assigned to me so because of my need and the urgency of my time i had to pay extra for the bigger truck and take care of my task. I'm glad there was a bigger truck and not a small because i would have been out of luck and in a big jam of a spot if couldn't take care of what i needed done on Saturday but i just which because of your in writing Guarentee about the size i reserved i should have not been charged for UHAUL's mistake.
Damian A