Customer Reviews for Fonda Dairy Bar
(U-Haul Neighborhood Dealer)

184 reviews

22 Bridge St   Fonda, NY 12068
(Crnr Of Rt 5 & 30 A)

(518) 853-4727

Location Hours

  • Mon: 9 am - 5 pm
  • Tue: 9 am - 3 pm
  • Wed-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 2 pm

Services at this Location:

Contact Us

(518) 853-4727

22 Bridge St
Fonda, NY 12068
(Crnr Of Rt 5 & 30 A)

Services at this Location:

Location Hours

  • Mon: 9 am - 5 pm
  • Tue: 9 am - 3 pm
  • Wed-Thur: 9 am - 5 pm
  • Fri: 9 am - 3 pm
  • Sat-Sun: 9 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Richard H. 
Rating:
5.0

I highly recommend the Fonda location Jim was super friendly tried to get me in the truck i wanted did everything to make it easy on me, since my original reservation was in the kayak place in Amsterdam the guy canceled on me without telling me and never called or anything. Thanks Jim again

AHMEDMOHAMED A. 
Rating:
5.0

Customer did not leave a comment.

David C. 
Rating:
3.0

Pickup location was 40 miles from my home! Expected to pick up the 4x8 trailer at the place I had the hitch installed n pick up trailer there at the Broadway store in Albany New York which way 20 miles from my home Customer should be notified of change of location

CAROLANN M. 
Rating:
5.0

The storage area door was verrrry hard to raise up and down. When I got to the delivery spot, I struggled to get the door open. It shouldn't be like that. It needs to be repaired. The door should slide up and down much easier than this one did!

WILLIAMR S. 
Rating:
5.0

Great service.

JERRYWAYNE W. 
Rating:
5.0

Customer did not leave a comment.

ROSALEENC M. 
Rating:
5.0

Customer did not leave a comment.

STEPHENJACOB R. 
Rating:
5.0

Owner at site was very helpfull and set everything up for me because I did not know how. Very friendly and gave me a lot of safety advice.

David D. 
Rating:
5.0

Friendly CSR, completed process quickly and efficiently.

Michael L. 
Rating:
5.0

Customer did not leave a comment.

crescencio S. 
Rating:
5.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

Jim was a pleasure to deal with

LEWISMILTON JR K. 
Rating:
5.0

😜

WILLIAMALAN K. 
Rating:
5.0

Customer did not leave a comment.

AMANDAL B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMALAN K. 
Rating:
5.0

Everything was fantastic! Super helpful and very fast at answering/ returning calls. Made the rental process so easy and convenient.

SARAHE D. 
Rating:
3.0

Customer did not leave a comment.

CAROLMARIE P. 
Rating:
5.0

Customer did not leave a comment.

Harlan F. 
Rating:
5.0

Jim at the UHaul Fonda Dairy Bar was a pleasure to work with, and explained everything in great detail. Seamless and easy!

CHRISTOPHER W. 
Rating:
4.0

Convenient and easy pickup and dropoff.

ERIKKARL J. 
Rating:
5.0

Customer did not leave a comment.

BENJAMINH JR S. 
Rating:
5.0

Customer did not leave a comment.

brian M. 
Rating:
5.0

Customer did not leave a comment.

PAULETTE T. 
Rating:
4.0

Customer did not leave a comment.

Timothy P. 
Rating:
5.0

Not a thing . Everything was done right

JOHNP C. 
Rating:
5.0

Jim at this location was fantastic. We had any issue with our light connector and the helped us out with it. Above and beyond the call. Excellent customer service on all levels.

EDWARDJ C. 
Rating:
3.0

It was just further than I wanted to go...but the rep compensated me by lowering the mileage rate.

Erich A. 
Rating:
5.0

Customer did not leave a comment.

JAMESARTHUR JR M. 
Rating:
5.0

Customer did not leave a comment.

DEBRA S. 
Rating:
5.0

Always accomodating and easy to work with.

NANCYL B. 
Rating:
5.0

Great customer service would highly recommend.

JASONM T. 
Rating:
5.0

Very helpful and friendly. Explained everything I needed to know.

Daniele S. 
Rating:
4.0

Customer did not leave a comment.

TRACYANN J. 
Rating:
5.0

Jim is great to deal with! Super nice and extremely helpful!

MICHAELG D. 
Rating:
5.0

They went above and beyond. We booked at a different place, USA mattress..those people screwed me over and were not there for me to pick it up. Call Fonda Dairy Bar and he hooked me up with a truck the same day!

alicia O. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Jim was awesome! Best customer service, super friendly and helpful! When we had a couple tough situations he helped us out and really did an excellent job all around! Big THANKS to him! Highly recommend!

Justine S. 
Rating:
5.0

Awesome experience with this u-haul office.

CHARLESRUSSEL M. 
Rating:
5.0

Jim was extremely helpful

Jeremy S. 
Rating:
4.0

Customer did not leave a comment.

HEATHERE D. 
Rating:
5.0

Guy was super nice and the process was easier than ever before. I would definitely recommend this place to anyone

Angela F. 
Rating:
5.0

Great customer service!!! Will go back in the future to this place!

KELVYN V. 
Rating:
5.0

Customer did not leave a comment.

tabrita R. 
Rating:
5.0

Plow the snow more to get in and out of the location easier

Osama E. 
Rating:
5.0

Thank you for your great service

Osama E. 
Rating:
5.0

Customer did not leave a comment.

joel E. 
Rating:
4.0

Good service considering the record snowfall. Very flexible.

John D. 
Rating:
5.0

Jim was great to work with. Would recommend renting from this location. Very professional

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Wayne B. 
Rating:
5.0

Renter was very good, kept in touch w updates before we arrived, had truck ready to go on time

CAROLYNANGELA S. 
Rating:
3.0

Customer did not leave a comment.

Brendan F. 
Rating:
5.0

Customer did not leave a comment.

KEVIN R. 
Rating:
5.0

The owner of the business went out of his way to ensure I had a vehicle to use.

Wayne B. 
Rating:
5.0

Take the tool shed off your company renting Uhaul. I checked and was lead to believe I could pick up a truck and didn't know I couldn't pick up a truck until I drove all the way there.

Joyel R. 
Rating:
5.0

This is the only location I've used for renting a Uhaul the past couple times & if in the future it is necessary, will use again! Couldn't ask for more professional & friendly service, always a pleasure doing business with!

Angelica P. 
Rating:
5.0

Customer did not leave a comment.

rich H. 
Rating:
5.0

Pick up location was prepared and ready for my arrival. The transaction was executed with out a problem. Thanks Jim.

Bill S. 
Rating:
5.0

Customer did not leave a comment.

Jim T. 
Rating:
5.0

Quick response smooth rental.

justin B. 
Rating:
5.0

Customer did not leave a comment.

Paula K. 
Rating:
5.0

Customer did not leave a comment.

Beverly F. 
Rating:
5.0

Extremely professional & friendly, plan to use this location when I have to move again in another month or so!

Angelica P. 
Rating:
5.0

Very friendly and helpful

Jeremy P. 
Rating:
5.0

Customer did not leave a comment.

Madison J. 
Rating:
5.0

Was a great rental experience.

Katrina W. 
Rating:
5.0

Customer did not leave a comment.

jess P. 
Rating:
5.0

Jim is the absolute best! Very helpful and so easy to work with! He was always available to help or answer any questions! It was a great experience!

PATRICIABRETT S. 
Rating:
3.0

Customer did not leave a comment.

rich C. 
Rating:
5.0

Customer did not leave a comment.

Diana C. 
Rating:
2.0

Dont lie to your customers. I am not happy with the trailer I rented.

Jared M. 
Rating:
5.0

Jim did an amazing job getting everything ready for me. I would highly recommend him for all your U-Haul needs

TONIE R. 
Rating:
5.0

Customer did not leave a comment.

EDWARDARTHUR Y. 
Rating:
5.0

Customer did not leave a comment.

CHARLESJ U. 
Rating:
5.0

Customer did not leave a comment.

Deniss T. 
Rating:
5.0

There is no way you could improve the service. From the very first call for information to the follow up after the return . Ive been working with uhaul with multiple locations and the service is always top notch Then you deal with Jim at fonda new york and you've found a customer service champion.

Mildred O. 
Rating:
5.0

Customer did not leave a comment.

James D. 
Rating:
5.0

The Fonda location was great! I orginally ordered from johnstown and they double booked my truck. Had nothing else I could use and wanted me to drive over an hour away to get a different truck. Never going back to johnstown!

Tara K. 
Rating:
5.0

install tongue jacks on all trailers

Scott B. 
Rating:
5.0

Highly recommend he saved my weekend when another location messed up my order. Very reliable

Nick U. 
Rating:
1.0

Make sure the location is a official uhall dealer

patrick W. 
Rating:
5.0

Definitely the best uhaul experience I have had. Jim was very professional and helpful . I appreciate Jim and his uhauls. Thank you very much Jim.

Nicole H. 
Rating:
5.0

nothing

John M. 
Rating:
5.0

Great service.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

josh S. 
Rating:
5.0

Jim the return person was very kind and helpful.

Sandra S. 
Rating:
3.0

Customer did not leave a comment.

DOUG T. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

Customer did not leave a comment.

Greg S. 
Rating:
5.0

Always nice to deal with Jim

Traci F. 
Rating:
5.0

Customer did not leave a comment.

Traci F. 
Rating:
5.0

Jim was great and friendly. Highly recommend

Jennifer P. 
Rating:
4.0

Customer did not leave a comment.

Toni H. 
Rating:
3.0

Customer did not leave a comment.

Ed F. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

patty M. 
Rating:
5.0

Jim was very friendly, helpful, and accommodating.

David F. 
Rating:
5.0

Jim is very nice to deal with

gary C. 
No reviews have been submitted for this location.

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