Pick up experience took 30 minutes, staff was difficult to communicate with, truck was dirty. Lengthy process for simple rental
Nick W
Customer Reviews for Foot Hills Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Best moving help!
Anastashia VThe attendant had no idea what he was doing. Took me over 45mins to rent the truck without another person waiting to rent. Didn’t have the appliance dolly I needed. Over charged me for furniture pads, Safe Move & furniture dolly. Then tried to convince me to take a furniture dolly that I didn’t want.
Monica HDidn’t do an ID check and never received paperwork confirming I picked up the vehicle. Just handed me the keys.
Stephanie M