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Denis C
Customer Reviews for Fort Defiance Food Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Put gas in and we only used it for was 11 miles ! I pulled up to gas pump put extra gas in! It was above 1/2 tank. What I was told by the man. Called him and he was very rude ask if I took a picture of the gage ? I said you told me 1/2 tank and pulled it up on his phone. I was charged for gas and almost $12 so that was $22. For 11 miles. Not sure that he could be trusted again.
michele rThe place I rented the U-Haul from the gentleman could not speak hardly any English he messed up my reservation he did not know how to fix it then he said it was you host fault that we were being overcharged and once we went to the U-Haul place in the location that we were dropping off that they would fix everything for us and it would be fine. When we dropped off at the U-Haul place I was not the case we were told we had to call the 1-800 number. Now I'm waiting for a manager to call me back
LORI SHard to understand them. Rented a 6x12 trailer. Asked them to help me and they would not. The tong on the trailer is very heavy. even with a jack not easy at all. Will never go there again. Trailer pulled great. Will rent again. RDG
Richard GVery nice person to deal with.
LARRY B