There is no location. It is a parking lot with no clear instruction of where or how to drop off unless you go online. The address has no correlation to the drop off. Drop box needs to be specified as on outside side of bldg. On a clear sunny day it may be easier to find but not on a dark raining afternoon or after hours.
SANDRA C
Customer Reviews for Fountains Town Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app needs improvement on the estimate miles, clearing that is obligated to fill out, otherwise the completing of the form will not proceed. The keys lock isn't retrieving by itself when you had the code set, you have to grab it and push it, not knowing this makes you think the code is wrong and adds to the frustration.
Jose MI never knew that this location was a self-serving location , so once again this location is not an ideal location for me. I really do enjoy face-to-face interaction with customerservice so due to my preference no I would never use this location again.
TANYA AOnly a few crumbs of cookie but it was clean.
Jennifer RMeeting the U-Haul employee would have been nice but renting went okay.
Kenneth CThe lock combination was a bit tricky to open to get the truck keys at first.
ANGEL ZSee other comments box
LEAH CThe gentleman reassured us of the place being a Uhaul place and where to drop off the key. Very nice
MICHAEL WThe uhaul business was closed but the people responded to my text message
David EEverything was fine to get the truck! No complains!
Ricardo G